I had a disappointing experience shopping today around 5:00 PM. I approached a male employee in the…read moreclothing department because I had a question about shirt sizing. The employee was shorter in stature and was working the sales floor at the time. He made direct eye contact with me, but instead of acknowledging me or offering assistance, he simply turned and walked away. I hope management can review who was working in that area around 5:00 PM and address the importance of basic customer service. I was ready to make purchases in the store as a visitor to the area but left disappointed by the lack of assistance and unprofessionalism. Really I shouldn't have even bought anything at all in the store. Reminds me of an employee working at a high end luxury store who encountered someone whom they thought would not be able to afford anything in the store. RL lost some customers today and I will be telling everyone about this incident. Left a horrible taste.

I was in town visiting family. Thought it would be cool to…read morestop by and get a few things. Some creepy employee kept following me around the store. I had no idea why. I then proceeded to pick a few items to try on and was waiting by the fitting rooms , when an another even weirder employee asked me what I was doing in the back. I told him I wanted to try on clothes. He let me in but, waited in there with me in the hallway. I was so nervous and scared. Especially as a woman, I felt creeped out by his behavior. I have no clue what this what about. I swear I felt watched like a hawk. I dare to say this was a racial issue, I felt racially profiled. There was other customers shopping but no one else was getting followed like me. I was so upset , I wanted to tell the employee off. Please be aware of this when you shop here.

Every time we come to Pizmo, we go to these outlets. The Nike store always has a lot of great sales…read moretoday. Things were 50% off. The van store always has buy one get one free. And this is one of the only locations that is open for the Rocky Mountain chocolate factory, which I always have to get a caramel apple. There's tons of parking. Walking around to the different shops has a shaded covering. There are bathrooms that are air-conditioned. And maintained. Every single one of these stores is dog friendly. And some of the people in the stores give away dog treats. We will always be back whenever we visit the beach.

There is really not much in terms of stores here. Don't come here I'm hoping for an outlet mall, it…read moreis merely a strip mall with a few big box stores. Very empty, and plenty of parking, but nothing that you wouldn't find anywhere else.

Just stopped by to purchase slacks for my husband. Everything was going well until we declined to…read moresignup for OPTIONAL promotions. The short haired sales associate whom appeared to be in her 50-60s got a visible attitude with us. She then proceeded to tell us that we would have received a discount on our next purchase but she didn't mind having us pay full price. She also proceeded to vent how the store would've only solicited us on the monthly since she felt we were not justified in our decision not to share our personal information. I would have been inclined to come to this store again for our workwear but the nasty attitude left me with no desire to return.

Stopped here while I was in the area. The suits were meh but I did pick up a few shirts.read more

My ex gf didn't have any issues with cashier or this place. She saw what she wanted. Got it. Female…read morecashier took merchandise from packaging just to show gf how it looked before she bought it. So no complaints here

Unfortunate, we had a terrible experience here. My kids absolutely love this store, but the…read moreterrible policies and the rude assistant manager will keep us from coming back.

I was in the area charging my car at the Electrify America station, and decided to pop into The…read moreNorth Face store to grab a jacket. The selection is really good, with a lot of range in sizing, styles, and color. Most things were 50%, which made items range anywhere from $30-100. For North Face, I feel like that's a pretty good deal. I ended up getting a fleece-lined jacket, because silly me forgot to pack a jacket. The store is pretty large and well-maintained, and there were about 4-5 workers there that day. We were able to find what we were looking for and were in and out of there in 10-15 minutes.

Good seasonal selection of clothes hats and coats- all 50% off and more markdown racks. Not busy,…read moreno lines.

I generally shop here when I need additional shirts for workout wear. It's in the Pismo Beach…read moreOutlet Mall located by the NIke Store. They offered both t shirt specials or t shirt/short specials. I found enough t shirts and the staff was both friendly and helpful. Always a place to shop when I visit the Central Coast of California.

Terrible service today. The staff was chatting and cursing, among themselves in front of me. I gave…read morethem plenty of time to stop and ask if I needed any help, but they didn't. I was in at 3:20 on 7/30/26. You know.who you are

My favorite store to shop at in Grover. The manager is my favorite he really takes care of us. This…read morestore they are so polite and very respectful . I've learned that a lot of these place the employees wear clothes that are sold there so someday have weed on them And potty words but hey that's what the stores sell.people need to realize . Love this store. Will Only shop this Zumiez

This is the best Zumiez. I've been in very clean, so if you are in the Pizmo area on your vacation…read moreor just stay local, please stop by the staff is very friendly. Even the main store manager always takes care of us very friendly, positive attitude, and they have awesome deals here. And I I

Customer service practice of attentiveness and awareness of a customer's presence is a little…read moreexcessive from 2-3 different employees within minutes. The associates made what started as a good shopping trip, quickly turn into a feeling of being watched as they moved inventory in the exact area I was attempting to shop. Do better Levi's Five Cities. My desire to make a larger purchase was cut short because they insinuated my fiance or I would steal. I will never return to this store. Although I doubt the General Manager of this store will care.. change needs to be made. Your store has prejudice and it needs to be addressed.

The staff here are completely unprofessional, and there's a serious lack of customer service. As a…read moreperson of color, I don't want to assume the worst, but it genuinely felt like I was being overlooked because of it. During my visit, there was only one other customer -- a Caucasian woman -- and while she received attention, not a single staff member greeted me or offered help. One worker walked past me multiple times, looked at me with what felt like disgust, and still said nothing. I left feeling ignored and diminished. No one should feel that way in a store. This place is in serious need of customer service and sensitivity training.

In this day and age, with deals at your fingertips and outlet malls everywhere, it's hard to…read morejustify going to a store like this and finding something reasonably priced. On the other hand, it's nice to walk in, tangibly be able to touch the goods you want to buy and try them on. I'll always opt to support brick and mortar, even if it's a chain. Vans has done a great job of curating a collection of clothing that is fashionable for all ages. It certainly is a style that fits in well in SLO. What once was thought of as the "skater's" store (and still is, in a sense), has expanded its horizons. I saw a number of shirts I would like and was greeted by a helpful employee. I couldn't justify the cost, but I suppose my mind could be swayed if it were something I really wanted. You just never know when you enter a retail store on a whim.

So I've been coming to this outlet for years. We always try to stop in when we pass through coming…read morefrom the Bay area or vice versa when traveling back up to the Bay Area. Yesterday was October 04th, 2026. The time was around 5 PM. Me, my wife, and kids proceeded to walk in the store and I was specifically looking for Rowley Vans high tops, for my kids And there was a gentleman at the front desk by the name of Eli. And I asked him if they carry kids size. and he was unsure of what those were. Which is totally fine that's gonna happen. But after me and my wife noticed that he was without a doubt 100% following us around the store. And I guess there's gonna be associates on heightened alert, but I feel like this guy was totally profiling me. Which made absolutely no sense because I was there with my wife and kids, and we all have nice looking clothes on, like we don't look like we need to steal. But I'm 100% that he was following us around the store and my wife noticed it as well. I confronted him and I asked him if there was a lot of theft that goes on in the store.!? And he responded very unprofessionally and had a major attitude about it. This guy needs to have a sit down and be talked to. His attitude was completely unprofessional and horrible. We will take our business to other outlets if I see this guy working there again.. we ended up buying five different pairs of shoes and some socks and stickers. The other two employees that were there were professional. We felt like there was value at the end of the day.