I was in town visiting family. Thought it would be cool to…read morestop by and get a few things. Some creepy employee kept following me around the store. I had no idea why. I then proceeded to pick a few items to try on and was waiting by the fitting rooms , when an another even weirder employee asked me what I was doing in the back. I told him I wanted to try on clothes. He let me in but, waited in there with me in the hallway. I was so nervous and scared. Especially as a woman, I felt creeped out by his behavior. I have no clue what this what about. I swear I felt watched like a hawk. I dare to say this was a racial issue, I felt racially profiled. There was other customers shopping but no one else was getting followed like me. I was so upset , I wanted to tell the employee off. Please be aware of this when you shop here.

We stop at this outlet store a couple of times annually when we visit the Pismo Beach area. I…read morehappen to like their casual t-shirts, and always pick up a little of this and a bit of that when we're up there. When we last visited, they had all the colors I wanted, but NONE of my size. Here's what they did... Using whatever iPad technology they have, they scoured all of their stores, located shirts in the right color and size, and had them shipped with no shipping charges to my house. The shirts arrived wrapped and with a thank you card from each location. You know what...that is pretty darn good service.

There is a lot of Buy One, Get One at 50 percent off. That's a 25 percent off. It's something but…read morenot a bargain. Levi's had a nice selection but was not cheap. Torrid had a great clearance section. And Guess always has a lot of XS sizes. Which is depressing. The bathroom is at the intersection of the two sides and is large and clean. Lots of parking. We found they were open Sundays at 10, not 11, so check hours on the official website.

Not many stores here to put this one in the Premium Outlets :)…read more The parking is actually stressful in the afternoon weekends. Anyway, the Nike here is the big hit of all! Good prices and good customer service, big store and anyone could find something:) expect long line

Just stopped by to purchase slacks for my husband. Everything was going well until we declined to…read moresignup for OPTIONAL promotions. The short haired sales associate whom appeared to be in her 50-60s got a visible attitude with us. She then proceeded to tell us that we would have received a discount on our next purchase but she didn't mind having us pay full price. She also proceeded to vent how the store would've only solicited us on the monthly since she felt we were not justified in our decision not to share our personal information. I would have been inclined to come to this store again for our workwear but the nasty attitude left me with no desire to return.

Stopped here while I was in the area. The suits were meh but I did pick up a few shirts.read more

I was in the area charging my car at the Electrify America station, and decided to pop into The…read moreNorth Face store to grab a jacket. The selection is really good, with a lot of range in sizing, styles, and color. Most things were 50%, which made items range anywhere from $30-100. For North Face, I feel like that's a pretty good deal. I ended up getting a fleece-lined jacket, because silly me forgot to pack a jacket. The store is pretty large and well-maintained, and there were about 4-5 workers there that day. We were able to find what we were looking for and were in and out of there in 10-15 minutes.

Good seasonal selection of clothes hats and coats- all 50% off and more markdown racks. Not busy,…read moreno lines.

If I could give this place a 0 star review I would. I came into the store the other day trying to…read morebuy a wetsuit and Danielle was the one who was helping me at first yet she knew absolutely nothing about wetsuits. I myself have been surfing for 15yrs and had to actually teach her about the product I was trying to buy and she told me she was the assistant manager! Luckily another employee Angel stepped in and was able to find exactly what I wanted but even with that you could visibly tell the first employee was upset that he came and helped me after she did. You could feel the tension and awkwardness from her being upset and from that alone I will not be shopping at this location anymore.

Just stopped by to shop for father's day gifts, and the sales were super impressive! Colors were…read morecool and summery, and I was expecting the customer service to match. However, upon checking out, the cashier was very short and unhelpful, and seemed like he wanted us out of there. We will not be supporting this O'neill location, as this is not the first time we have experienced this kind of treatment.

This is the best Zumiez. I've been in very clean, so if you are in the Pizmo area on your vacation…read moreor just stay local, please stop by the staff is very friendly. Even the main store manager always takes care of us very friendly, positive attitude, and they have awesome deals here. And I I

My favorite store to shop at in Grover. The manager is my favorite he really takes care of us. This…read morestore they are so polite and very respectful . I've learned that a lot of these place the employees wear clothes that are sold there so someday have weed on them And potty words but hey that's what the stores sell.people need to realize . Love this store. Will Only shop this Zumiez

Customer service practice of attentiveness and awareness of a customer's presence is a little…read moreexcessive from 2-3 different employees within minutes. The associates made what started as a good shopping trip, quickly turn into a feeling of being watched as they moved inventory in the exact area I was attempting to shop. Do better Levi's Five Cities. My desire to make a larger purchase was cut short because they insinuated my fiance or I would steal. I will never return to this store. Although I doubt the General Manager of this store will care.. change needs to be made. Your store has prejudice and it needs to be addressed.

The staff here are completely unprofessional, and there's a serious lack of customer service. As a…read moreperson of color, I don't want to assume the worst, but it genuinely felt like I was being overlooked because of it. During my visit, there was only one other customer -- a Caucasian woman -- and while she received attention, not a single staff member greeted me or offered help. One worker walked past me multiple times, looked at me with what felt like disgust, and still said nothing. I left feeling ignored and diminished. No one should feel that way in a store. This place is in serious need of customer service and sensitivity training.

In this day and age, with deals at your fingertips and outlet malls everywhere, it's hard to…read morejustify going to a store like this and finding something reasonably priced. On the other hand, it's nice to walk in, tangibly be able to touch the goods you want to buy and try them on. I'll always opt to support brick and mortar, even if it's a chain. Vans has done a great job of curating a collection of clothing that is fashionable for all ages. It certainly is a style that fits in well in SLO. What once was thought of as the "skater's" store (and still is, in a sense), has expanded its horizons. I saw a number of shirts I would like and was greeted by a helpful employee. I couldn't justify the cost, but I suppose my mind could be swayed if it were something I really wanted. You just never know when you enter a retail store on a whim.

I bought some shoes & 3 tee shirts for my grandson that has autism. I had a great experience at…read morecheck out. When I got home I found out I needed bigger sizes on everything, so 2 days later I returned them & the cashier Justin told me next time he can't return them with the tags removed. I said ok but I did have the tags in the bag & I said this tag goes with this shirt & he smiled arrogantly at me & said how do I know that because there is no tag on the shirt. I feel I was treated rudely & there was no need

Unfortunately only place to shop in this area that has a good selection…read more Rainy day , I grabbed a coffee at Starbucks next door - intended to spend a few leisurely minutes in Collections while sipping my hot coffee . Was informed I needed to put my coffee on the counter while I shopped :( I am an adult and can be trusted to not spill my coffee. I'm really curious as to how many times that truly happens to enforce such a demand. I have been involved in 3 different family owned businesses so I understand the desire to protect merchandise and keep things clean and tidy . What I do not understand is how management/owner thinks this rule is customer service friendly ?

I've been going to collections for gosh... 15? 17 ? Years. It's my favorite boutique on the central…read morecoast!! The staff is SO helpful and there are so many options. There is absolutely something for everyone here!! And I love the resale shop they just opened Nextdoor!!