Great service and selection!! Quick turn around!!! Very happy with our new glasses so we ordered…read moremore!

We have been repeat customers for years. RJ is super friendly and always remembers our details…read more The selection of glasses is amazing! They don't have just your usual bland glasses, there are a great variety of new stylish choices. Some glasses for more bold fashion (see photo) and others for hardy work wear. RJ has a knowledgeable staff and works with multiple insurance needs. We often replace lens, get sunglasses and buy new glasses for what you might spend for one pair in other places. The main thing here is RJ cares about his customers and it seems in today's culture, customer service and nice people are few and far between. Have a great experience when you go get glasses. Go see RJ.

Fantastic Costco Eye Care Experience in SLO - Dr. Loren Yasunari, O.D…read more Examination/Testing/Diagnostic part of Costco Optical. This past Saturday, my wife and I walked into the San Luis Obispo Costco anxious and on edge. She'd noticed a new, growing floater and, after some well-meaning but alarmist input from friends, was convinced vague "flashes" (really just night-driving fatigue) might mean impending blindness or a retinal detachment. We called Friday. They said, "Come in tomorrow." No weeks-long wait. No HMO MD nor triage ER nurse gatekeeping. Just: Saturday, quick appointment friendly. Enter Dr. Loren Yasunari, O.D., the weekend relief optometrist who doesn't take insurance -- and who just delivered the most thorough, thoughtful eye exam either of us has ever had. We both went to the University of Hawaii, which was very cool indeed. He just does the weekend and is semi-retired and is a nice guy who takes pride in doing a great job like in the old days. It feels sort of like Costco priced Concierge medicine in a way. To be fair, this is not the same as seeing a MD for potential surgical advice, but it does focus on ruling out the immediate need to see a surgeon. What Made This Different (and Better) Not a refraction mill - This wasn't about pushing new glasses. It was 100% focused on ocular health and our acute concern. Step-by-step, gold-standard eval: Detailed history Slit-lamp exam (used twice) Pupil dilation Retinal photography by tech Intraocular pressure check Multiple angles of fundus viewing Informed consent done right - Every step explained, risks/benefits clear, differential diagnosis walked through out loud. Bedside manner: A+ - Calm, present, zero rush. Made a scared patient feel seen. The Verdict: All Clear No bleed No detachment No urgent threat Just a benign floater + reassurance The Logistics? Shockingly Good Cost $125 total (includes retinal photos -- a $50+ add-on elsewhere, even with VSP) Insurance None accepted -- didn't matter Wait time Next-day, Saturday, appointment needed ER/Urgent Care alternative? Zero chance they'd dilate + image Pacific Eye / SLO Eye wait? 3-6 weeks -- useless for acute concerns Local Context: Eye Care Access in SLO County Specialists are booked solid ERs have no ophthalmology on call Medicare? Great. Spouse without it? Good luck. Costco? Open Saturdays, no gatekeepers, real diagnostics. Pro tip: While waiting 20 minutes for dilation, you can roam the aisles, try all the samples including AG1 samples (tastes like lawn clippings & is priced like Presidential Crypto), or just people-watch. Best bet Kirkland Multivitamins...not Gummies. Gummies are missing vital Thiamine, and Iron for the ladies....not to mention being low on most others. For some reason, random vitamins and minerals are missing in multiple formulations...so one can be forced to buy multiple formulations to cover even basic needs. Weirdly therapeutic.

Always great service! I often have to go in to get my glasses readjusted and they are very friendly…read moreand super helpful! All the staff is great!

I stepped on my glasses on accident and mangled the frame but managed to stop in time to save the…read morelenses. I thought the glasses were done. I took them into Santa Maria Lens crafters and the manager managed to repair the frame and reinstall the lenses. All done with in 15 minutes. Amazing work!! Highly recommend!! 10/10!

Finally called after not hearing about my new glasses for a month. They then insisted they left a…read morevoicemail and emailed me my glasses were ready but I have absolutely nothing from them. I triple checked my email and voicemails (I don't get that many) and had nothing from them at all except my initial appointment confirmation. The retail lady did not care that I hadn't been contacted, she just insisted that they had. Furthermore, I made an appointment in advance and still had to wait over an hour to be seen. And the doctor is over zoom... They kept pushing contacts on me too, something I did not want to do(and should have spoken up better about). Awful place to get eye exams or glasses.

My husband and I have been using LensMasters for our optical needs for many years now. The entire…read morestaff is always very friendly, helpful and knowledgeable! Deanna especially, goes out of her way to help customers! Also, they have a great selection of classic to trendy style frames to choose from.

No matter what my need or question, staff are always knowledgeable, patient, helpful & kind. I'm…read morefortunate they're right up the street & won't go anywhere else. Thanks!

Great service and very friendly staff! Bryan was helpful, professional, and made the whole process…read moreeasy. In and out in 45 minutes Highly recommend!

Terry is the best, I wanted to get new lenses in my old, but very expensive frames and he was able…read moreto accommodate my needs with fast, effective and affordable lenses that fit my specialized frames. I can see clearly now, the blur is gone! :)

Customer service is really bad, I have VSP insurance and the receptionist didnt do any kind of…read moreinsurance checking fir me she just told me to call the insurance get my benefits emailed to me and then told me if I have medicaid? No I don't, she then told me well you don't have any coverage look no break down of your co payment, I think its her job to check my insurance benefits, I have never had such service where a office doesn't check the insurance benefits. Good luck getting good service at this eye place LOL

It started in September 2024 when my sister took her son to purchase eyeglasses. We had to wait…read moreover an hour, not to mention that we brought along two children with severe, non-verbal autism. When Jewel, the manager, came to assist us, she had an attitude and was very rude and condescending. We chose not to complain at that time. Now it is July 2025, and we needed to replace the frames, which were under warranty. Jewel, the manager, told me that I had already used the warranty once in May and that it was only valid for one use. I went home and looked up the warranty, which indicated that it was unlimited. I then called customer service and spoke to Isiac, who confirmed that I could use the warranty as many times as needed until October 2025. On August 2, 2025, I returned to the store to get the replacement glasses and informed them that I could use the warranty. However, they told me again that I couldn't use it. I insisted they check the notes on my account, which showed the warranty was indeed unlimited. Eventually, they agreed, and I was able to get my son's glasses.

Dr. Tackett and the office staff at primary eye care center went above and beyond my expectations…read moreat a recent visit. Being a first time patient, I was not expecting the complete care that this business gave me . The staff were professional and welcoming. Dr Tackett was compassionate, kind, and competent. She took care of me as if I had known her for years and not minutes- she solved an eye problem immediately and made a referral to a specialist immediately. I highly recommend this establishment. They are great!

As a patient of Dr. Immoos for many years, have great confidence. However, her support staff is…read morerude and untruthful. I ordered a pair of simple black framed glasses and they arrived with gold marbeling. They insisted that I got what I ordered. They would not let me speak to the doctor nor refund my $250 co-payment. To make me go away, I was provided a $129 pair of wire frame glasses and they kept my co-pay plus the insurance contribution. I won't be back which will probably make the eyeglass team very happy.

I want to thank Nicole at Walmart vision for helping me choose my new glasses and for explaining my…read moreinsurance coverage. The customer service was great! I will definitely refer others.

So I was there today and Jackie went above my expectations. She really really did a fabulous job…read more She deserves a big fat raise my prescription glasses I had in my purse. She put some new little nose things on there that gripped my skin as she was trying to make it work better for me. She did such a good job. I highly highly recommend talking to Jackie when you go there And thank you Jackie for everything you help me with today. Sincerely, Kim