Purchased prescription glasses, ordered new lenses. Was informed that lab broke frames but now I am…read moreresponsible to purchase a new pair but can get a discounted rate. Wow, what great customer service!! Will not get any further business from me.

They repaired my glasses that I thought were done for ! They're super kind and helpful.read more

I'm a returning customer. I usually use local shop as I…read morelike the personal attention. I've considered Costco but having hundreds of folks passing by was not all that appealing... So I returned to Stanton...their frames are relatively attractive and don't cost a mortgage payment. The staff is always friendly and attentive. I will admit I'm a tough fit and could be the customer from hell requiring multiple returns for an adjustment. The staff said don't worry; we have customers that come back every week because they damaged their frames. So I gave them my latest prescription. I selected the exact frame I had a few years ago...funny...as I went thru their vast selection and chose the same frame... When I picked up my glasses the prescription was spot on and the fit was perfect...no need to tweak the fit...they also refitted lenses into another frame that I purchased a few years ago. My only concern is that they have so many deals that it's impossible to match them up. But they are very "transparent " with the pricing and you do see what you get on their order form. I thought the price was more than fair and the overall experience was very good. I'd certainly recommend them.

It started in September 2024 when my sister took her son to purchase eyeglasses. We had to wait…read moreover an hour, not to mention that we brought along two children with severe, non-verbal autism. When Jewel, the manager, came to assist us, she had an attitude and was very rude and condescending. We chose not to complain at that time. Now it is July 2025, and we needed to replace the frames, which were under warranty. Jewel, the manager, told me that I had already used the warranty once in May and that it was only valid for one use. I went home and looked up the warranty, which indicated that it was unlimited. I then called customer service and spoke to Isiac, who confirmed that I could use the warranty as many times as needed until October 2025. On August 2, 2025, I returned to the store to get the replacement glasses and informed them that I could use the warranty. However, they told me again that I couldn't use it. I insisted they check the notes on my account, which showed the warranty was indeed unlimited. Eventually, they agreed, and I was able to get my son's glasses.

I've taken my children to Dr. Dirksen for the last three years. I highly recommend Pacific Eye, as…read moretheir patient care is top tier. Dr. Dirksen is very professional all while making the eye exam a positive experience for my kids. He's very patient and has exceeded our expectations.

I got an eye exam with Dr. Robert Dirksen at their optical concepts location and I absolutely loved…read moreit! He was very thorough and super sweet. And the staff was very helpful as well. 10/10 I will recommend them to all my family and friends!

Dr. ZIPPORAH BALETE was awesome! Very helpful and made this visit a good one. I am normally not a…read morebig fan of appointments or doctor visits. But chopping it up with her was nice.

Dr. Ali is the best optometrist I've ever seen. He went above an beyond including making evidence…read morebased suggestions to improve my vision long term, accommodating my requests, and setting up referrals with multiple timely follow-ups. He cares about the wellbeing of his patience based on his actions. Thanks to Dr. Ali I have a permanent solution, bittersweet because it means I will no longer go back to Dr. Ali.

Discovered Dr Pimienta's office via Yelp, and thanks to the reviews, as well as a desire to avoid…read morethe larger practices in the area, decided to give them a call. When they offered a same day appointment, I took it -- so glad I did! First off, the staff were wonderful. I was met with a friendly welcome as soon as I entered. Before I sat down to complete 1-pg of paperwork (yes, 1 simple page), I was given a tour of the office, exam rooms, and optical shop. I also received a small welcome gift -- nice touch. After I completed my 1-pager, I was immediately ushered back to the room where they conduct various tests. The technician (uggh, can't remember her name) was professional and efficient, and comfortable in her tasks. She explained everything, and in 10 mins I had completed all the stations. Immediately after the tests, I went into the exam room. The wait for the doc was about 32 secs! Where does that ever happen? I've been seeing eye docs since I was 10 -- Dr. Pimienta is already in my Top 2!! Very friendly, and conveys a sense that he 1) genuinely likes his work and 2) genuinely likes people. After he gave a thorough run down of my eye health, we chatted for a few minutes -- fun guy to talk with! Checkout, payment and follow-on appointment done immediately after my exam was finished. Efficient and professional service to the end. So glad I came to Dr. Pimenta's office!! A++ Cheers! RS

Going to the eye doctor is my favorite doctor's appointment of the year…read more The staff is very friendly and helpful. The doctor is always pleasant. And I just love getting new glasses every other visit. They have a good selection of frames to choose from. And my insurance covers quite a bit. So it's a very pleasant visit for me. Highly recommended!!

All doctors are super professional but the problem I have is with the call center. They say to…read moreconfirm appointment which I do. I make arrangements for a driver to and from to the doctors office . I get to the office and my appointment has been cancelled. The reason "The doctor is not here today" we called and left messages plus voice mail. All to a wrong number or maybe never done because why would I show up for my appointment. Very Very disappointed

Are you freaking kidding me! After having my mother's appointment canceled by the doctor and then…read morerescheduled for an appointment 6 weeks later, we walked into the office this morning to find out the doctor had canceled the appointment again! She had even received an email to confirm the appointment, to which she replied yes and received a "thank you for confirming" response. In my opinion, the doctors in this office do not care about the problem this creates for their patients when they do this. This has happened to us a total of 3 times and this is the second time we weren't notified before hand. And to wecare@paceyemed.com, save yourself the trouble of responding to my post suggesting I contact you to work this out. I have contacted you before and never received a response.

Excellent service and care. The office staff is amazing and professional. The Dr is excellent and…read morevery thorough!

Great location, kind staff, up -to-date equipment, and very knowledgeable dr who took his time and…read morecare to examine my moms eyes, explain her issues with her eyes , and was very, very polite with her and I. The staff from the front desk to after seeing the Dr and talking about glasses choices with Lina has been a great experience for my mom has been through multiple drs offices days in and out so it was nice to have great office who cares for what they do and it shows. The interior is lovely , clean, the lobby decor is beautiful and fitting. Rooms inside are not cluttered and very modern , cozy look. I will be recommending this office to anyone who needs a optometrist ! I appreciate

I had NEVER had any eye issues whatsoever. As a professional pilot I had a physical, including eye…read moreexam, every six months during my career. Time was catching up to me as I approached my 74th birthday. I had cataracts in both eyes and it was driving me crazy. My grandmother then my mother had all gone to Shepard in Santa Maria and it went well. Shepard is a beautiful facility, professional friendly staff. Dr. Bylsma was very understanding and caring. The surgery center, Premier Surgery center was equally clean and modern. Had both eyes done about 3 weeks apart. It's wonderful to have my X-ray vision back. Thank you Doctor Bylsma and your wonderful staff at both your office and the surgery center.

I went to Dr. Bylsma at the Shepard Eye Center for Lasik a few years ago. I was a little unsure…read moreabout the procedure before going because I was so very nearsighted. I've had glasses and then contacts for 25 years and my contacts usually had to be special ordered (-8.5). Dr. Bylsma was very professional and apparently at the top of his league on the whole Lasik thing. He did all the tests to make sure I was a good candidate. Even though I was told that they would most likely only get me 20/30 vision I did better than great. It's been 3 years and I have perfect 20/20 vision. I tell everyone who is considering Lasik to go to Dr. Bylsma in Santa Maria.