Great job on our gravel driveway. It needed grading and new gravel. Staff are friendly. Only issue…read morewas they kept changing when they were coming to do job.

Oh my goodness. Another low score for a local company…read more... Aughh. Where to begin? My sweetheart, the right Reverend Robin R., called around to find a contractor that would deliver enough rock to line our culvert (for a reasonable price). She did *not* go with the lowest bidder. (She's WAY too environmentally sensitive to do that). She went with the company that would leave the smallest carbon footprint, Mellott Contractors of Carrboro, NC. So what if it would cost $20 more than the lowest bidder? The environment is important, and we should all be good stewards... right? She spoke with Chris. Together, they came to the determination that we'd need "Class B" rip-rap: rock which is roughly 5-12 inches in diameter. She told him we'd need enough rock to cover 600 square feet in the culvert alongside our yard. Please remember that number, 600 square feet. When the day came, Robin was ready. She'd hired a crew of three men to spread the six tons of rock over the 600 square feet of culvert. I love her attention to detail. The problem is, the amount of rock delivered wasn't even CLOSE to what we needed. She protested. They contested. I demur. After spreading the rock across our ditch, Robin and the crew realized there wasn't nearly enough rock. Ever the problem solver, Robin had the workers cannibalize enough rock from other sites around our yard to make up some (and I stress, SOME, of the deficit.) They complied. We paid. And the job was left undone, really. (At least, according to what we'd wanted.) After I got home to a clearly unhappy Robin, we went out and remeasured. (I am, after all, a middle school science teacher, who is always chiding his students about the importance of measuring carefully.) The ditch that we wanted to cover was, in fact, only 525 square feet, not 600. So there should have been a fair amount left over... not the other way around. So what happened? Why was our rock delivery off by a whopping 15%? (If you compare the square footage we needed with what we asked for - 525 vs. 600, which turned out to be not nearly enough, we came out with an 'underage' of 15%) Robin called Chris, who assured her that their scales were checked WEEKLY by the state. That being said, why the discrepancy? Haven't the fine folks at Mellott been in business long enough to understand how much Class B rip-rap is needed to cover 600 square feet? Shouldn't they be the experts we homeowners defer to? Apparently not. Chris didn't want to haggle or discuss the reasons for our obvious shortcomings as mere customers. Let me be clear - another vendor had also stated that six tons would be plenty to cover that area as desired - so again, what happened? Did we REALLY get the six tons we paid for? Chris told Robin he would sell us more rock, plus delivery charges, but would "withhold" the "fuel adjustment cost." REALLY?!? He would not inflate the cost beyond the normal price gouging? Personally, I'm appalled. Robin really wanted the yard done, and opted to go with ordering another two tons. It has since been delivered, and Robin (bless her heart) managed to put it all in place by herself - without having to rehire the muscle to heave it into place. (Her arms are getting really buff!) The bottom line is, instead of an extra $20 to assuage our environmental conscience, we're out an extra $200, AND this job caused twice as much truck exhaust to be spewed into the atmosphere as should have been. Personally, I'm not pleased. What would you do?

After almost 14 years in my house, I made the decision to update my kitchen. During the planning…read morephase, I visited numerous granite distributors to get to know different types of granite. At my first distributor, I discovered River White granite and really wanted it leathered; the leathering is done at the quarry before it goes to the distributors. The company I started with didn't have any in stock and really made no effort to help me find some (despite having multiple locations in their business. I arrived at Francini on President's Day and was immediately greeted by James. I told him what I was looking for and said he didn't have any in stock, but he offered me some alternatives that are from the same quarry as River White called Thunder White (in addition to exploring their HUGE site). He showed me a few options that were good, but not exactly what I wanted to enhance my kitchen. James chatted with me to understand exactly what I wanted (white/bright) and said he would be in touch. The NEXT morning, I had an email from James stating he had just approved a container of 49 slabs of Thunder White with a photo that was exactly what I had been dreaming of. It was much better than anything I had seen in all of my distributor visits. James had 14 slabs leathered from the container, so I could select exactly what I wanted. James kept in touch throughout the entire process (and even after) to keep me in the loop and know the current status and ETA for my granite (it takes time to get from the quarry in India to the US). When the slabs finally arrived, James let me know as soon as they were ready for me to come out to select the slabs for my kitchen. While I was there, I opted to double check to make sure I didn't want the polished version of these slabs, but I stuck with leathered because it just made me smile! Besides being helpful and accommodating, James went above and beyond to help me get exactly what I wanted. I have been telling people about James and Francini since the day I went to visit because I have been so pleased with the entire experience. I would suggest Francini (and James) to anyone who is looking to upgrade to Granite/Marble.

Tiesha, at this Verizon location, is simply the best. If you are in the market, pls ask for her if…read moreyou want the best service and to help her reach her goals (this is an authorized retailer as opposed to Company owned). We visited to inquire on upgrades to our plans and had quite a complex situation with adding new members/new phones, deleting devices, etc. Tiesha, was so knowledgeable about the nuance of the deals and how to get our family exactly what we needed at the proper rate. She was the mediator with other Verizon customer service reps. AND, she followed up with us multiple times to make sure we got all that we needed. I walked in the store to drop off our trade-ins about 3 weeks after our initial in-person meeting and she remembered our names. I wish I could do even more than write this review, but I hope it leads to what Tiesha deserves for all of her hard work and kindness.

Great experience thanks to the extremely personable rep named Damion. He listened patiently to my…read more situation (combining both work a&t and personal verizon to verizon numbers) and worked diligently and thoroughly until it all happened. He is why I will be going back to that location for next upgrade.

Renaissance Center is the large shopping center across from The Streets at Southpoint mall. It's…read morenot to be confused with Renaissance Village which is another large shopping center nearby. I know Renaissance Center best for Best Buy and REI. My wife knows it best for Nordstrom Rack and Ulta. Renaissance *Village* is the shopping center with Target, Chick-fil-A, and Crumbl Cookies (our top three most-visited businesses there). My wife has also gone to Village for HomeGoods and I've gone for Harvest 18 (restaurant). We visit Renaissance Village way more than Renaissance Center for Target and Chick-fil-A alone. Both shopping centers are pretty standard. They're filled with chains and big-box stores. Here are some reviews I've left for individual businesses at Renaissance Center so far: 1. Best Buy https://www.yelp.com/biz/best-buy-durham-southpoint-durham 2. Moe's Southwest Grill https://www.yelp.com/biz/moes-southwest-grill-durham 3. REI Co-op https://www.yelp.com/biz/rei-durham 4. Ulta Beauty https://www.yelp.com/biz/ulta-beauty-durham Personally, aside from REI, I don't see a big reason to come here. But overall, this place is fine. It's a typical suburban shopping center. Active and busy too. I wrote this review because I noticed Renaissance Center had a Yelp page. Renaissance Village doesn't have one at the time of writing this. Maybe if I get bored, I'll create a listing for Village. Renaissance Center is located just off I-40 exit 276: Fayetteville Road, Southpoint, NC Central University. Same exit as Southpoint mall.

Are we calling this whole shopping center a single place? You know what, sure, let's. We will…read moreconsider this shopping center to be a singular entity, kind of like "Germans" or "Inuit Needlepoint Fans." If this is a good idea, then I surely have lost my head for what bad ideas are. The Renaissance Center has many stores of different varieties, which can surely combine in new and interesting ways. If, for example, purchasing new makeup fills you with a hunger for bison flesh, this is the shopping center for you. It is efficient, in a 'consumer whore' sort of way. Go for it.

Terrible experience by Justin as he scammed me. I went in to add a new line to our account. I…read morespecifically told him I would like the free phone you get when adding a new line. He told me the iPhone 17 is free with a new line. I said great I will get that and want the most basic phone package that is $45 a month as this is for my teenage daughter and she doesn't need anything elaborate. He said sure thing. I paid my taxes on the phone ($80ish) and left. Shocked is an understatement when I received my bill and my daughter's phone charge was $131.00! I called Verizon and they explained to me that I was being charged for the phone, along with the ultimate unlimited package and a hotspot package..!!! I told the guy what happened in the store and he said yes, this guy scammed you like a used car salesman! So staying on the phone for over 2hrs my daughter now has to get a new phone, return her old phone, and then I had to pay another ($40) in taxes for the new phone. How scammy and what a hassle! I will be reaching out to corporate to file a complaint at how dishonest and untrustworthy their workers are there.

I arrived here about 12:50pm on a Sunday afternoon with my brother's girlfriend to upgrade her…read morephone. She's on my account, so I needed to go as well. We were promptly greeted. There were 3 staff persons available and no customers. Andrew S. was the person who assisted us with the upgrade. Initially, Andrew said they didn't have any iPhone 14 Pro Max in stock and it would need to be ordered, which she decided to do. Andrew decided to check the back and they had one available. Andrew also told us that a customer bought a watch and retuned it but never used it. Since my sis got a new phone, there was a $250 off deal for series 8 Apple Watch. It also had a $50 coupon on it. I decided to get it and upgrade my Apple Watch SE. There was a $35 activation fee for both the watch and the phone. Since the devices were still attached to other orders, Andrew had to call Verizon to remove/cancel them. This was what made the visit take FOREVERRRR! It started to get busy as well. At one point, all the agents were with people and there were 3 people waiting. After waiting a bunch of waiting, Andrew told us around 1:40pm that it was giving him a bunch of hassle with him canceling the order that was connected to the device. While I appreciate his attempts and I know that it's out of his control, we did waste like 30+ minutes. Andrew ordered the purple iPhone 14 pro max 128GB online. He said it would be here (in store)in a week. I paid for the activation fee for the Series 8 watch, obtained the watch from Andrew, and then we left. When I got back to my brothers house, I checked my email and saw the order placed but it said it was shipping to my house in 2 days... I hope that's wrong as it's not what we were told, especially as I live 1.5 hours away, but we shall see.