OMGGGG! I am new to the area and was HIGHLY recommended to Sparklight. I went into the office to…read morepick up my equipment to find one person working. There were 5 people ahead of me and each person took about 10 minutes to be helped. I was there for over a 1/2 hour to PICK UP EQUIPMENT. This company has ZERO respect for anyone's time. When I got home, I realized how unacceptable this was and I took the equipment back unused, I ran into the same issue. They have 2 desks in the front office, but in their mind people can simply wait for one person to help them. Oh, and unapologetic for any of it... Apparently, they feel superior (lots of people recommend them) and don't need to work for anyone's hard earned money. If you can get T-Mobile get T-Mobile... If you can get ANY other Internet, do it. JUST TAKE A BIG PASS ON SPARKLIGHT!

The 5 STARS are for Nick ONLY, who installed our service - top notch, very professional and…read morecompleted the work without any issues, plus made sure I am up and running before he left. NOW THE BAD: to get to customer service by phone or by chat online, well - That Is a Total Joke, can't get anyone to pickup, keeps routing from one bot to another, really hope that I do not need any help with my account - can only picture the frustration. PRO TIP: if you want someone to pickup, make sure you select the options for new service or product, they like picking that line up over the support lines ;) You're welcome! TIME WILL TELL: i did sign up for the 1gig plan, so far not too happy as it is around 300 at best, will go over all the equipment and settings again and will come back with an update.

The best security service we have ever had for our home and business'. The Shebetka's are hands on,…read moreand they make sure that they deliver quality and customer satisfaction. I always know our home and business is in good hands under their watch.

I just signed up for Yelp or else I would have written this review sooner-much sooner..I've been…read moredealing with Icon Security for about a decade now..Their service is beyond first rate. They are extremely accessible and easy to deal with...I have never felt safer against intrusion or fire..They are my security blanket or "blankie" if you will..To borrow a phrase from Allstate, "you are in good(great) hands with Icon Security."

I cannot express enough how much Jude has helped me a couple of times in this store. A very kind…read moreand patient young gentleman. I wish there was more customer service representatives like him. Thank you so much Jude.

I tried the internet it was ok but it did not handle the entire house's bandwidth well. I have been…read morewith their cell service for just about 18 months and suddenly now; despite opening the account at the store with my military veteran status ID, they are now asking me to upload further information to some useless website that seems to keep asking for a pin, a password and the account number too. It is a matrix to get into their system. I only have a few more months on the contract and I am already looking to leave after the prior problem I had with cancelling the internet and trying to fix that billing issue. I tried emailing them my veteran driver's license picture somehow that does not seem to meet their requirements either. The average 1.4 star for their service on another site summarizes their business practices but with another 1 star review that will slowly decline as well.

I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

We recently had Ian and his coworker out to our house in Prescott after ADT said they couldn't…read moreprovide what we were looking for. Ian was very informative and friendly! We were looking for something very specific and in the end we didn't end up purchasing his product but instead Ian told us about an option we could order ourselves online to meet our needs for much less. Wow! Talk about putting the customer first! Ian is honest and reliable and went above and beyond to help us find what we were looking for! I'm so thankful we have a local security company like this in the Quad Cities! Highly recommend!

Just had my alarm system updated by CallTeks yesterday. They did a great job. Ian and his crew were…read morefriendly and explained all about what they were doing and why, and what I needed for my system to be top notch. I would definitely recommend CallTeks! Norman Maul, Norm Maul Insurance Agency.

Absolutely thrilled with the quick and friendly service I received from Kobargo! They helped me fix…read moremy computer and even trained me on how to be safe in my day to day activities on the web. During the process they made me feel comfortable sharing my information and were prompt in answering any questions that came to mind. I am on my computer all day long, I had no idea what kind of harm I could be attracting to my identity or business by careless clicking. I am so happy with the service I received and would recommend them to any business or individual who wants to put security measures into place. =]

From the owner: Kobargo is an IT Consulting and Network Engineering firm delivering strategic technology support…read moreservices, solutions, and guidance to help businesses profitably adopt cloud technologies and achieve growth goals.

Rocky has been the most helpful person! He is great and deserves a raise! Excellent customer…read moreservice! The service itself has been a small hassle, but Rocky has kept me confident that everything will be resolved and has been extremely accommodating and attentive to the situation! The customer service with this company is great!

Coming into our community without letting the residents know that their property and the community…read moreproperty will be torn up with, very likely, damage to irrigation and drainage. These 'for profit' public utilities should have to prove they are wanted and needed in a community rather than just show up and start digging.

I just went to her office here in Cottonwood on S. 6th Ave. and it appears they're only open one…read moreday a week on Wednesday due to staffing issues so yeah that could be a problem for a lot of people when you want to get things taken care of and you can't

The tech said they lost my order but I could speed things up to go to the local office to reorder…read more Well ..... he never mentioned that they were closed until next week. I've been patient and even polite, but this delay is extremely frustrating. I waited for a week to get an appointment which did not happen. And now must wait for 3 more days to get a new APPOINTMENT!!! God only knows when I will actually have internet. GRRRRRRRRRRRRRRR