Cancel

    Open app

    Search

    T-Mobile

    3.5 (80 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - T-Mobile

    Telecommunications

    T-Mobile Photos

    From this Business

    Recommended Reviews - T-Mobile

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    1 year ago

    Helpful 31
    Thanks 9
    Love this 32
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Neal N.
    1
    29
    35

    6 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 2
    Photo of Jim P.
    4
    17
    7

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A Q.
    2
    26
    10

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ms A.
    0
    17
    8

    2 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Hina I.
    0
    57
    12

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Chantal B.
    32
    79
    549

    7 years ago

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    15 years ago

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Devin A.
    16
    153
    51

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Don K.
    2
    28
    3

    6 years ago

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    4 years ago

    Always always great service staff are always positive and helpful. Will not go to any other Tmobile store.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Car C.
    0
    51
    58

    5 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of K O.
    66
    13
    2

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 4
    Thanks 0
    Love this 6
    Oh no 0

    14 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark P.
    333
    7
    2

    13 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Jon T.
    0
    17
    1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Shanae K.
    164
    71
    72

    15 years ago

    Helpful 1
    Thanks 0
    Love this 3
    Oh no 0

    15 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lia M.
    312
    173
    1475

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Rae A.
    88
    77
    65

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jackie T.
    23
    30
    22

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of T-Mobile

    T-Mobile

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Page 1 of 2

    Ask the Community - T-Mobile

    Review Highlights - T-Mobile

    So, I go over to Pearl Highlands and it's close to closing so it's kinda empty, and I see three girls and one guy ready to leave.

    Mentioned in 6 reviews

    Read more highlights

    Hawaiian Telcom

    Hawaiian Telcom

    (1.3k reviews)

    Downtown

    Oh my... Hawaiian Tel…read more.. We moved to a new place, and a technician came yesterday to install the internet. Right after he left, the connection started acting up. After spending about 40 minutes troubleshooting with support, they told us the installation was done incorrectly and that the technician needs to come back. Basically, now we get internet for 10-40 minutes if we're lucky, followed by 5-20 minutes with no connection at all--and there's no way to predict when it will come or go Extra star from my previous review: I also made sure to ask them not to charge me for the transfer/ service since it hasn't actually been provided and they agreed to that, and wait time on the line was only 15 min

    Ma Boo Hai Hawaiian…read moreTelcom is going to be the source of so many heart attacks and strokes on this island. You can never get a person from Hawaii. It's always people from the Philippines. Always! It is impossible! We called once to fix our internet. Tele-operators in the Philippines were so useless. Can we speak to someone in Hawaii? No Do you know why they are so late? No Will you be able to send someone today? No What comes after Filipi? No. We asked accounting because sometimes they can forward you to someone who can act if you threaten loss of money... still no. They only go worried about or situation when we threatened to give them a shitty survey review. Installs are quick to act. Repairs can take months... After months of waiting on internet repair. We had enough! So to work around their useless tele-operators. We called to Install... just so we would have a worker come in to the office. We spoke with them. Stated our problem and they fixed it on the spot with a phone call! Hawaiian Telcom should change their name to Filipi NO Telcom.

    Servpac - Disaster Recovery Office Space at Servpac's MTP Data Center in Mililani

    Servpac

    (15 reviews)

    Kalihi

    If I could rate this company with zero I would. DO NOT ENGAGE with this company. Run away. They…read moretalk a good story but implementation and service is the worst I have experienced in 30 years in business. The call the center is in the Philippines. When you need local help you need to go through layers of "so-called" offsite help. When you need a tech to be onsite especially when doing the cutover. They told us you can do it yourselves. That didn't work and now they are sending a tech over since our phone service still doesn't work when we asked several times for a tech to be onsite. It has taken us over a month from porting to still not having phone service. Their solution is that you have to buy more services which then takes LONGER to implement. I get companies are enamored with saving money with outsourcing, but at the end you end up losing clients with the crappy service. Wake up ServPac. We are trying to help local companies, but you need to step it up!

    Be careful before you make a contract with this company. In the terms of agreement it looks like a…read more3 year deal. It's actually written in big letters, but it says 5 years in a smaller letter font in the order sheet. After 4 years in their contract, we had to cut costs during this hard pandemic situation and we are down sizing and wanted to terminate the contract. But they are still asking an early termination fee over $1800. No other communication company recently is asking for a 5 year contract. It's sad... In addition, they raised the monthly fee from $136.07 on the contract to $146.31 without any notice. It is automatic pay from my checking account, so nothing I can do.

    Spectrum - Thanks for the telephone and television service!

    Spectrum

    (107 reviews)

    This is more of information than review. You can book an…read moreappointment in advance online that's what smart people. Old people like me walked in and waited roughly about 30 minutes. Not too bad. Staff are efficient and professional. However, you have know your devices. At least the basics. For us we just wanted to switch out our old modem and router as Spectrum recommended. But with anything else we all make mistakes. I think the very first staff gave us modem and router that were not compatible. So we kept switching out the router multiple times thinking it was just that. A technician came out too but no fix. The happy ending was that we got brand new compatible modem and router. Yay! Lesson: make sure your modem and routers are compatible. You should not mix and match!

    Mixed Experience: Frustrating Wait & Rude Staff Redeemed by Eric's Exceptional Service…read more​Reading the reviews for this location, customer service and wait times are common concerns, and unfortunately, we experienced the same issues. So why the 5-star review? It comes down to one exceptional employee. ​We stopped by on Monday afternoon around 4:45 PM to troubleshoot a phone connection issue. Despite being second in the queue, we waited about 25 minutes. When it was finally our turn, an older customer cut in line to speak to Clyde. Instead of directing her to wait, he spoke with her for several minutes, delaying us further. ​When Clyde finally addressed us, his tone was dismissive and frankly rude. He annoyed asked, "Did you call the Customer Service number 601?" When we said no, he declared, "Well, we are limited in what we can do in-store as they limit us... Call 601 and see if they can help you." He made no effort to even assess the issue. Clyde, if you lack the motivation to serve customers, perhaps a front-facing customer service role is not for you. ​We called 601 and spent over two frustrating hours on the phone with a representative trying, unsuccessfully, to resolve the connection. ​The Reason for the 5-Star Rating ​During this entire ordeal, another service representative, Eric, who was already busy with his own customers, genuinely cared enough to try and help us. He masterfully juggled his primary customer and our issue without compromising service to anyone. He performed diagnostics and briefly appeared to fix the problem, though it ultimately turned out to be an issue with the phone hardware itself, not the Spectrum eSIM. ​After spending over 2.5 exhausting hours there, we were incredibly frustrated with Clyde and another indifferent worker, Noel, but deeply impressed by Eric. ​If you ever need to visit Spectrum at Pearl Highlands, ask for Eric. He goes above and beyond to provide effective help and truly models the work ethic and customer-centric traits that Spectrum needs in all of its employees. ​Mahalo, Eric.

    T-Mobile - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...