Huge shoutout to Jacob for fixing my daughter's water-damaged iPhone! This was my first time coming…read morehere, and I couldn't be happier with the service. Jacob was knowledgeable, helpful, and got the phone working again. I'll definitely be back for any future repairs or tech issues. Highly recommended!

Fast service, decent price and friendly staff. That's the story to success. As a follow up I had…read moreto go to the Pearl City location to get my screen saver changed. I dropped my phone‍

Zed is such a helpful & knowledgeable worker. We came in really stressed about my phone not working…read moreand he was able to help us out & give great customer service. Didn't know tricked out was god for repairs but now we have our guy!

The store person Zedekiah helped me out before and his knowledge and customer service was superb. I…read morewent into the store for a product and he was knowledgeable on the differences between the 2 products which I was deciding on. It helped me make the best decision. I will continue to shop here because of their products and customer service. Thank you for your professionalism Zedekiah.

The best Tricked Out Accessories store in Oahu. Katelyn K…read morewas so fast and professional. She took care of me in 5 min. Thank you!

Came in and purchased two screen protectors with replacement plan. Came back in months later and…read morewas not placed into system by the employee. I have the $115 charge and date to show on my credit card, but they now say I need a receipt. Scam if you ask me. Cheap protection anyway. Cracks right away.

No BS, they replaced my iPhone battery in an hour, no upsells, seemed like straight shooters.read more

Amazing job GIO is the best professional drop off my phone to fixed it take 30 mins .amaze me how…read morefast this guy is and his price is way better than the one in town so expensive the one on kaheka i live in Kaneohe this is where I go to GIO'S . I recommend you to go to GIO.thank you GIO

I had an appointment for 2pm, I've been standing here for almost 15mins. The rep didn't…read moreacknowledge me, until I asked if there was someone else that could help me. She looks at me and states " "yes, but he's in a 15 mins break". Unbelievable, it's been 15mins and no one. She just walked back and spoke to someone and yet nothing!!!! Who manages this store? I'm changing the store rating to a 3star only because of the great save by JC. Thank for your help and getting the phone setup quickly so that I can get back to work on time.

I buy an iPad from them. Forgot the password. It took me 2 months , to get it working again. I went…read moreto the apple store. They had me going back and for, to the apple store and att. Finally I found somebody , known what have to do. And it work.

Verizon in Kunia is the location you want to go to and Dara Fuller is who want to see. Along with…read morea great attitude on life itself, Dara possesses the following attributes; excellent customer service, attentive the the customers needs, patient, reliable, speedy and knowledgeable on a plethora of options and accessories. Tormented with the thought of an unpleasant visit, as I've experienced with the location in Ewa across from Safeway, I was skeptical on coming in but I had some pertinent business that I needed taken care of with my phone. There were two customers she was helping as I entered but within minutes they were taken care of and out the door. What was a complex issue at the other location was trivial to Dara. Her awesome manager Tiaraeven came over to assist just to make my visit that much more enjoyable. Together they multitasked while taking care of my issue and other customers around me. Making great use of time, I noticed how easy it was for this tag team duo to navigate throughout the store greeting all customers upon entry while effectively taking care of the immediate customers on hand. Kudos to whoever hired these magnificent young women. If I was Oprah, I'd tell everyone to look under their seat and they'd find a Raise YOU GET A RAISE, SHE GETS A RAISE, EVERYONE GETS A RAISE!

Royson is amazing! He took care of an issue from another Verizon store on the mainland (horrible…read moremulti-day experience) in a matter of minutes. Very professional, patient, and competent. His customer service changed my mind about switching companies because of the bad experience at the Spokane location.

The lady staff there is friendly and professional…read more We were there for fingerprinting.

Zenobia- an absolute sweetheart! Love her customer service! Thanks so much! Friendly hello when I…read morewalked in- explained everything I needed to know about when I could expect results. These days it's so nice to experience such great customer service as she exemplified.

Took my Samsung phone in for a no charging issue. It required a charging port replacement. The…read morereplacement took about 2 hours and the charging is great again. Definitely worth fixing the issue than buying a new phone.

Coming in here to remind you all this company uses cheap replacements. Brought in an iPhone 14 the…read morenext week the screen was cracked INTERNALLY and he refused to replace it without charging me more than half again. Save your time and take it to Apple. It's expensive and they have zero customer service.

Stopped by on a Saturday around 6:30 to pickup another USB cord for my phone. At the time there was…read morejust 1 worker and she was helping another customer. We waited for about 15 minutes before another worker came. Brianna was the worker helping the other customers and she let Reymar, the worker that had just come, know we were first to be helped because while waiting other customers cane into the store. Reymar was very helpful. He showed me where I could find the cases for my particular phone since I decided to buy myself a new phone case as well. They have a promotion if you buy 1 phone case at regular price all additional items are 50% off! I ended up getting 2 USB cords along with my cell phone case. I love their cords because they are very sturdy and they offer various lengths, from 3-10ft, also because they offer a lifetime replacement warranty on them! Any body that has teenagers know they be going through these plugs like they're free lol. I am happy to spend $35 on a plug if I can bring it back and get a new one if/when it breaks. Before checking out I showed my Yelp check in offer of 1 free microfiber cloth. Neither Brianna or Reymar knew anything about it but Brianna took a cloth out the drawer and gave it to me anyway. This is something that makes me a little upset, if a business promotes anything, all employees should be aware of it. They are also a little pricier than other places as far as cases and accessories go but I feel that their warranty policies make up for it. If you need USB cords buy them here!

I had the hardest time finding them and the directions I got weren't great…read more Tricked Out is underneath facing mauka/mountain side. Starting from Center Stage area, walk by sidewalk and parking lot by Lupica - Brug - Massage Palace - then Tricked Out. If you keep walking, you would pass the post office and eventually Foodland. They replaced my iPhone camera lens cover on the spot. It's a little pricey but great when I don't want to wait for something in the mail). They also have a "warranty" and put my number in the system. When my lens broke a few months later, I returned to find there was a $10 fee that I was not told about nor expecting. Their card machines were somehow not accepting tap at the moment and required a card scan (I didn't have on me). So no new lens. I went home and found a spare to save the day anyways.

If you need a SIM card or a safe place to store your bags in Hawaii, look no further than Hoku…read moreWireless! The owner is incredibly kind, patient, and supportive. They provide lightning-fast internet and excellent SIM card options that make calling both the USA and Korea. Hoku Wireless handles everything quickly and efficiently so you leave completely taken care of. On top of the amazing phone service, their luggage storage is super convenient, safe, and highly recommended if you need a place to hold your bags while exploring. Incredible customer service-don't go anywhere else in Waikiki!

This place is wonderful. They took care of me big-time gave me exactly what I wanted. The owner is…read morea very nice guy. I highly recommend this place for all your Cell Phone needs. They will do it right enjoy.