I recently ran into a hardward (card) issue with my laptop, stopping me dead in my tracks - no…read moreinternet access. After trying every avenue to regain access I finally waived the white flag. I searched for a skilled and reasonably priced service to stand in and fix my issue. After contacting several groups, I opted for IT Pros due to their response and willingness to take on the work. For me it was easy to drop off the laptop and let Chris do his thing. He confirmed the faulty part, ordered a new replacement and within a couple of days it was back running fine. Highly recommend this group for your IT issues, having been an IT recruiter in my past working at Software firms it was easy to see this team walks the talk.

From the owner: TECH Made Easy. We’re a locally owned IT tech solutions provider dedicated to keeping your…read moretechnology reliable, secure, and stress-free. Our expert team specializes in repairs, upgrades, project management, troubleshooting, and ongoing support—so your systems run smoothly when you need them most. Home or business we are your LOCAL technology problem solvers! With proven expertise in IT infrastructure, telecommunications, and security, we serve both businesses and homeowners with solutions tailored to their unique needs. Whether you’re managing a company network or protecting your home systems, we provide the knowledge and support to keep you connected and confident. Our mission is simple: to take the complexity out of technology, so you can focus on what matters most.

We've really enjoyed working with Neal at Net3IT! They're responsive and care deeply about customer…read morehappiness and relationships.

From the owner: Net3 IT is a full-service, Managed IT Services Provider in Knoxville, TN providing Strategic IT…read moreplanning, Voice over IP (VoIP) services, implementation, managed services, and cloud solutions with a focus on Healthcare, Manufacturing, Mortgage Banking, and Non-Profits for small to medium sized businesses.

We had a great experience with John from Image Communications. He listened patiently by phone as…read morewe described our need for reliable internet in a remote wooded area. He arrived on time and completed the work the same day. We are completely satisfied with the Viasat system he installed.

From the owner: Over 34 years of Legendary Customer Service in the Telecommunications, satellite TV, and Internet…read morefield.

Had a wonderful experience this past Saturday at thee Verizon store here in oakridge. We can't…read moreremember her name all that she was pregnant and with a baby boy, but she help us out and got us two I-phones when we trade mine and got a early upgrade for my wife's phone. She was very help and due to her we will be returning to that store from now on. For any new phones or anything technology wise.

I've been a steadfast supporter of Cellular Sales, a certified dealer for Verizon, for many years…read morenow, but my experience since September of last year compels me to share my story, in hopes that no one else has to endure what I have. My ordeal began with an upgrade to an iPhone 15 Pro Max. From that moment, my account became entangled in an unimaginable mess. Somehow, it was mishandled into a limbo state between a business and consumer account. This error led to one of the accounts being sent to collections, further complicating my situation. Despite my attempts to resolve this, Cellular Sales' solution was for me to pay for both accounts, an unreasonable expectation since nothing was my fault.The repercussions of this error were manifold. I was unable to process my $850 trade-in due to these account issues. Now, I find myself with three phones: my trade-in, the iPhone 15 Pro Max I paid for but can't use, and a loaner phone that was supposed to be a temporary solution. Yet, neither of the phones I own are of any use to me. I've lost access to essential features and conveniences - my passwords, apps, MagSafe chargers, and even my two-stage authentication for work are all in disarray.For six long months, I've been charged for services I can't use, with no credit for my trade-in, no refunds for the extra expenses, and no compensation for the tremendous inconvenience and frustration. Despite my patient efforts to diagnose and resolve these issues with Cellular Sales, my account situation has only worsened.My patience has been stretched to its limits. All I seek now is an end to this ongoing nightmare. The lack of resolution, accountability, and compensation for my troubles has been deeply disheartening. It's difficult to reconcile this experience with the years of loyalty I've shown to Cellular Sales. My hope in sharing this is that it might prevent similar distress for others and prompt Cellular Sales to take immediate action to resolve such grave errors in the future.Sincerely, Brendon