I recently ran into a hardward (card) issue with my laptop, stopping me dead in my tracks - no…read moreinternet access. After trying every avenue to regain access I finally waived the white flag. I searched for a skilled and reasonably priced service to stand in and fix my issue. After contacting several groups, I opted for IT Pros due to their response and willingness to take on the work. For me it was easy to drop off the laptop and let Chris do his thing. He confirmed the faulty part, ordered a new replacement and within a couple of days it was back running fine. Highly recommend this group for your IT issues, having been an IT recruiter in my past working at Software firms it was easy to see this team walks the talk.

From the owner: TECH Made Easy. We’re a locally owned IT tech solutions provider dedicated to keeping your…read moretechnology reliable, secure, and stress-free. Our expert team specializes in repairs, upgrades, project management, troubleshooting, and ongoing support—so your systems run smoothly when you need them most. Home or business we are your LOCAL technology problem solvers! With proven expertise in IT infrastructure, telecommunications, and security, we serve both businesses and homeowners with solutions tailored to their unique needs. Whether you’re managing a company network or protecting your home systems, we provide the knowledge and support to keep you connected and confident. Our mission is simple: to take the complexity out of technology, so you can focus on what matters most.

Excellent work. Great timing and job completion. Had a long break between the job so I could save…read moreup a few more dollars!

They have always and consistently provided quality service at a fair price when requested!!!read more

Great service fast response, reasonable price and…read moreprofessional turning on Knox area and surround.

Very professional, prompt and courteous. Not only did they schedule an appointment quickly but they…read morewere able to knock out the project the same day! A+ work and look forward to hiring them again for our electrical needs.

We were having trouble with our internet access point equipment after a move. The representatives…read moreat this store gave us great support to get things working correctly for us. We certainly appreciate their efforts since we live in a very connected world and reliable communications are important for our family!

This company has ZERO customer service. My internet and cable went out on a Monday and they could…read morenot send anyone to restore my service until Friday. They seemed to think that this delay was just fine. Needless to say I switched to another provider. After 40 days post cancellation I still have a credit balance with Xfinity. I called them. Even though I always paid my bill with real money, I am told my refund, if or when it gets here, will be in the form of a "gift card". These people are the most arrogant people I have ever dealt with. They do not know the meaning of Customer Service.

My husband passed 2 months ago and I needed to switch from t mobile because of cost. I need my…read morephone to work and was having trouble getting my phone unlocked. Not only were the employees at this location kind and compassionate but they saved me from having to set my phone back to factory settings which their customer service line support said to do. I burst into tears at the thought of losing the last pics and messages of my husband. But not only did they give me a minute to compose myself but told me the truth that resetting my phone was not needed. I went home and now not only is my phone working but I still have my memories. Excellent staff that are knowledgeable and caring. They all deserve a huge raise!!

From the owner: Visit the T-Mobile store in Knoxville and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 206 Morrell Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.