Maddening. Remember, these sales reps do not care about you. They are there to make the sale…read more Period. I'm taking deep breaths. All the guy had to do was say he didn't know details regarding international coverage, but instead he opted to lie to get the sale & get us out the door. We were set up with the wrong plan that didn't have the coverage we wanted. Upon further investigation afterwards, and multiple conversations with other personnel that went 'round in circles, we discovered T-Mobile didn't offer what we needed at all. They should have told us this from the beginning. Instead we were lied to. We were told we were set! We are not. Only after calls with their customer service (unaffiliated with this store) were we able to get clarification on how badly this place screwed us over. Now we're stuck in a plan we don't want that won't help us internationally. Note: if you're out of the country for more than 90 days for work, T-Mobile will cancel your service & you'll lose your phone number. You also won't be able to get an international SIM card, because T-Mobile owns you. These facts were never mentioned. The rep knew our situation down to the last detail too. This place is a disgrace.

DON'T WALK RUN! In December , I was lured in by a promotion for a free Samsung A71. I was assured…read moreby the store manger that I was enrolled in this promotion. I was charged for the phone on my very 1st bill. I called customer service and they credited my account. The rep claimed she "re-enrolled me into the promotion. I asked for a text acknowledgement and she claimed she was unable to provide that. When I protested she said "Mr. Donahue, this call is being recorded, if I lie to you I could lose my job" This month I was charged again and I spoke with Emmett who claims I'm not enrolled and that he has to look into it. When I told him I was recording the call he advised me to stop or he would have to terminate the conversation. He claims he has to speak to department that is not available to the customers.

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

My screen broke on my iPhone on Saturday night. I arrived at this location where the only worker…read morewas so nice and helpful. At another dealer I would have paid a lot more and for $50 I got my screen fixed. As I chatted with the worker she told me how much she loved her job while she multi tasked taking payments and fixing my phone. It's need a long time since I have had such great service with someone who loved her job. Lucky owner of Boost, you are all truly blessed.

From the owner: Welcome to Boost Mobile Premier Store. Boost Mobile is your go to Boost Mobile Authorized Retailer…read more We have the best selection of all the hottest devices with the added bonus of the best customer service in the area. We pride ourselves in helping you find the right phone for all your needs. Come on in and check out our great prices. We will make sure that you leave the store a happy customer. Habla espanol

Two different reps on the phone gave me a pice of about $35/mo for the Choice Xtra Package. When…read morethe bill came it became $60. Their explanation was that I didn't "qualify for the rebate." They also charged me for equipment that they never told me about and didn't need. Some of these charges were credited but some were not. These people will not honor their promises. Absolutely do not give Directv your business unless you have, in writing, what the charges are going to be. If I know how much Directv really costs I would've stayed with my cable company since, if I had signed a contract with cable, it would actually have been cheaper. My opinion of Directv customer service is an absolute "thumbs down" and not worth the money.

From the owner: DIRECTV is the nation's number 1 digital satellite entertainment service provider. Using the most…read moreadvanced satellite technology, we deliver access to more than 250 channels of programming to homes and businesses. Now introducing DIRECTV Stream, the best of live TV and on demand. Stream local & national channels you love and thousands of On Demand titles. All your apps in one place and access to 7000+ apps like HBO Max™, Netflix, and Prime Video on Google Play on our exclusive DIRECTV Stream Device, with no annual contract.

Customer service is lousy! The associate who helped me could not have cared less if I died in…read morefront of him. I bought a new phone and switched my contents to the new phone, but had questions about my email transferring and all he said was call Xfinity. I had a couple of other questions about the phone, which he answered, but he had the attitude of not caring at all. Super awful representation of the company and store, and what makes me angry is that I paid for that appointment. My money should be refunded due to the complete lack of caring and customer service that I received.

Customer service here is shit! I just got a new phone from them and told them I wanted to switch my…read moreexisting number to their phone. They told me to call my old carrier to switch my number, old carrier says my Carrier sim from Verizon phone is locked I tried calling them to unlock it and they didn't help at all!!! All I want is to switch my damn number WTF!!!