Another great experience on 3/15/26 at this Verizon company store in Mt Laurel, NJ. I was helped…read morethis time by Shy. He is very knowledgeable and kind, especially in the way he explains things. I was having a hard time grasping the issue with my phone line, but he patiently explained it in different ways until I understood. Sky also helped me understand the protection plan and how it's actually layered so you can save money by buying only the parts you want. I didn't even know this was an option. I've asked Customer Support about the high cost of the protection plan many times but no one ever told me about the tiered options. I'll be saving a lot of money. Thanks, Shy and Verizon.

I went to another Verizon corporate store to transfer my 3 lines and two watches from At&T. For one…read morereason they were not aware that my 89yo mother's iPhone 7 could not be activated on the Verizon network. For 5 days and several frustrating calls to the customer service number with no success, I went into this store and was blessed to be helped by Kyree, the store manager. He was patient, knowledgeable and understanding. He stayed 45 mins after the store closed and his employees left to make sure my mom's phone was activated. As a business owner, I understand the importance of remarkable customer service. Veri.on is lucky to have Kyree on their team. I would hire him in a minute!

They fixed my phone in 15 minutes and did such a great job. Fastest service I've had. Would…read moredefinitely recommend.

After taking it here to repair my shattered screen, my phone would scroll by itself and sometimes…read moreit would not respond to touch. There were times I couldn't even unlock it. I will have to pay to have it re-repaired now. Infuriating. Save your money and go somewhere Apple certified.

Big shout-out to the Apple representative, Ryan! He was courteous and helpful during my purchase of…read morea screen protector. Ryan even went above and beyond by installing the protector on the device. It's good to see individuals who work in customer-facing jobs actually help. Go Ryan!

I will never go into this store ever again. The store employee near the front door was real fast to…read moreask if he could help. I told him that I had an issue with my cell phone. He became uninterested as soon as he realized that I was not going to purchase a new i phone He went on to tell me the store was three hours behind and a technician probably would not be able to fix it and basically told me to fix it myself. The store could improve if they would remove his presence permanently.i would give this store zero stars

Cleaned all the dust out of my charging port and it was super convenient! Would recommend them to…read moreanyone

excellent service reset my phone while I waited, will recommend to anyone if I need help again I…read morewill come back.

Walked in and was immediately greeted, attended a free iphone class. It's challenging for…read moreinstructors as no two phones were the same, but he handled it well. I learned a lot He encouraged to return if we wanted to learn more. There was a TV screen which enhanced the process. No hard sell on Apple products

I am having issues with a year old Apple phone. with out even looking at the phone , it was a…read moreVerizon issue and then it was a grid issue! I proved that it was not and was told next available appt was two days away. Thats with apple care also ! they only want sales not to help you when the phones don't work. go Samsung and go galaxy,

Mediocre "Wallyword."…read more The nice cashier a stone's throw from the self check out area we were about to wait in, happily took us to rubberneck the crazy line. I thanked her, and said "they're slow" (meaning the customers in self check out) and she said "yes I'd be in trouble if I were" and showed me on her work cell "thingy" that our transaction was too slow and she got a literal thumb's down! Pressure at THIS job?!! Are you serious - WALMART cashiers?!!! And did this JUST start? Normally the lines are super slow w/ a lack of (slow) cashiers, with seemingly no care or recourse for their lack of interest / customers OR speed! I got cute Hershey Valentines for my kids that I was happy with. All else was the usual "lovely" status quo. Hey, this reminds me that I haven't gone on "People of Walmart" for a while and I sure do need a laugh!

I stopped in this location on a whim during a road trip between NJ and Delaware. Despite the huge…read morespace, it's a little outdated. Perhaps, I arrived when the staff was on break because the store was pretty much empty. I was able to get what I intended and self-checkout was a breeze. Convenience for the win!

I was having a horrible time with help when I called ATT customer service but JEFF at this location…read more(3531 Rt 38, Mt Laurel, NJ) made it quick and easy!!! Thank you again Jeff!!

Some of this is indicative of the company and not just the store, but I had a lot of problems when…read moreI switched from Verizon to ATnT for 2 weeks. The store manager ensured me that I would have coverage at my farmhouse. 2 bars of LTE minimum. I had 0 reception. I saw the chart and he did accurately inform me from the company charts. Then I got a call saying that they were not going to honor my discount until I verified my employment. The manager had done this already, but HQ was asking for me to call. I called and they would not verify even though they had everything they needed. They said I needed to go back to the store and tell them to hit some button. When I got there I saw the associate that I bought the phone from she said that the manager was on leave and wouldn't be back back for a week. 10 days later I still hadn't received a call and the manager was sitting there looking unproductive...my perception! Said he had only recently returned from leave. They were apologetic, but.... Then trying to get a refund since I left less than 2 weeks later explaining that I had left due to poor Customer Service and no reception where I was told I would have reception. But my claim was, of course denied. On the phone with HQ again. Never had these problems with Comcast and happy with to be back with Comcast.

The staff was very professional and knowledgeable. I was very happy that they resolved my issues…read more One of the best stores I've been to.

The staff in this store were very accomodating, polite and helpful. When my new phone refused to…read moreallow me to answer calls, they did all they could to help. It isn't their fault the Galaxy A32 5G has problems that continue to exist, even beyond what the store personnel could do. The answer should have been to issue a new phone since the current one was only 2 days old, rather than try to correct the problem. I would definitely return here and recommend them to anyone using T-Mobile.

Great price and even better service! My Ps5's hdmi-port needed to be replaced and Baran was very…read moreknowledgeable and communicates everything from the pricing, to the timeline, and about the work he did. Fantastic job, definitely recommend if you're having any sort of console trouble, not just PlayStation and retro too.

From the owner: Cell phone,tablet,computer,game console or motherboard issue, we are equipped to handle it all with…read moreprecision. As the owner and technician, I am dedicated to providing unparalleled service, ensuring your devices are restored to optimal functionality quickly and efficiently.If you have any question you can call,email,text or visit GadgetSolutions today!

Steve is always so nice so quick and super affordable. He handles my phone with care every single…read moretime which is why I've been a repeat customer for years. Nowhere else can you get this level of fast quality service.

THIS PLACE IS NO LONGER RUN BY STEVE! I havent been here in about nearly 10 yrs but a broken screen…read morehad me looking to go back to the Steve I knew who fixed 2 other phones of mine. When I got there, Steve's iphone repair was no more, not even in the same suite and replaced by another business called Cherry Hill Iphone Repair. Anyone who has been to Steve knows he was a 30 something yr old white guy who used to work for Apple. The men who will tell u they are "Steve" now are clearly Arabic/Middle Eastern. Now, not to say these guys couldnt do a job but everyone knows how solid and reputable Steve was and that it was worth the trip and $$ to spend knowing your phone would basicallly be back to brand new. When I stopped by looking for Steve, the men there give very vague answers as to where Steve is, even if u call their number. Sometimes they'll say by they are Steve, then they'll tell you he's not not here right now and even will say he sold the business a couple years ago. I was very hesitant bc these guys were asking for over $120 to fix an iphone 12 screen and were clearly luring customers off of a reputation that isnt theres with zero promise of the same quality work. I didnt like they were lying and claiming to be someone they weren't. It was all very scammy. I tried to budge on the price but the guy there whoever he was refused. I had a friend call and see if Steve was there still and the guy on phone told him the repair would be $110. Clearly they are liars and no one should take anything they tell you as the truth. Aftermarket repairs are all a toss up, but Steve was a gem. Idk who these guys are, dont trust them .