I called and spoke to the owner. I have a problem with an iPhone 16 Pro. He explained to me that…read morewith the phone being less than a year old it was still under warranty. He certainly didn't have to offer that up, but he did. Honesty goes a long way with me, and this man is just that...honest. In trying to find pricing for this repair (replacing a speaker) from other vendors, I was told that the screen would need to be replaced to repair the speaker. This is a lie, and a way to increase both parts and service costs. Find an honest vendor is a good thing and this man is just that.

Great service. Quick response. Called and was here in less than a half hour. Quick service too…read more Service with a smile !

I have been dealing with a order issue for several days with Verizon. Orders consistently getting…read morecancelled and all sorts of issues. I spoke with a supervisor over the phone and we decided that I would just pick up at the store. CS called the store to be sure the product that I was looking for was in stock. OtterBox Defender pop for the iPhone Xs Max. The rep at the store told his yes we do have this product in the store. The rep also informed him that he would be at the store for several hours. I arrived at the store and thought I was getting the product that I was told was in and long story short they did not have it in stock and assumed that this product did not exist. And of course the rep that customer service spoke to was not there. Avoid this store and goto a real Verizon store and not one of these want be stores. The reps can care less about the customer and are there only for the pay check.

Andrew went above and beyond to set up our phone service when we came to switch from a different…read morecarrier. He was very knowledgeable about all the promotions and offers we could use to lower our monthly bill, such as the turn in phone credit, military credit, switch over credit, autopay credit, and paperless credit! He even went to another location in San Antonio to pick up a light green phone for my daughter as they did not have one at his location!

If you need a place to repair devices, consider this place adequate…read more The clerks were super friendly and got through occasional lines of customers. It's a small place, where the front does minimal sales of accessories and pushes hard on Asurion's monthly coverage plan - but respectfully. The staff keep it clean, it has seating. You won't feel uncomfortable standing or sitting. The service was fairly quick for the repair I needed. And they got my old iPad looking brand spankin' new. The parking lot is small because it shares the small lot with other suites in the strip mall. If I needed another repair, I would highly consider a return to this location.

I brought my phone in for a charge port repair. When I picked it up, it had no service and didn't…read morerecognize the SIM card. Instead of trying to fix it, the tech told me to go to my carrier to have it fixed! I did and the carrier confirmed that UBreakIFix had damaged the antenna. I went back to the shop and was told that the tech who had worked on my phone had left and I would have to come back the next day! Overnight, the screen began to show bruising that ended up covering the screen entirely! (See attached picture) When I took the phone in the next day to repair the damage the tech had caused, I was told they would have to order the parts they had damaged! When I expressed my frustration at the situation, the tech became very angry and emotional and threatened to not fix my phone if I kept 'disrespecting him'! So unprofessional! I ended up keeping my phone and filing an insurance claim with my carrier to get a new one. I will never return to UBreakIFix. The techs are rude and incompetent.

Recently brought my Ipad Air 2 in for a cracked screen.. Joel assisted me with what needs to be…read morereplaced and that they had to order it... the next day, he called and said they received the new screen/lcd and that they expedited the shipping... fixed it the next day and couldnt be happier!! Prices are on par with some other shops but what made the difference is that they fixed my faulty volume-button for free and explained the whole process throughout!! Service was great!!

My son broke off his charging cord in his iPad. Sprint wouldn't fix it, Apple wanted me to buy a…read morenew iPad for $250. Staymobile fixed it in less than 5 minutes and then didn't even charge me. They are awesome. I highly recommend.

I definitely recommend! Great staffing to work with, friendly. Got my computer up an running againread more

I spoke to a ROBERT,provided all information. Then received a email asking for same information?!…read moreOn phone there was a communication issue per his accent. I repeated myself too many times to him.

No stars if that was an option. Do not recommend. Went in to fix my screen and paid a little over…read more$200 but my phone is all over the place doesn't work like it should and use to before I took it in.

All staff encountered were professional and very helpful. I purchased a key fob. However, did not…read morereceive notification when it arrived. The technician that was supposed to marry my fob to my vehicle wasn't available and wasn't given any indication on when they would be.

Do NOTTT go here!!! I took my phone here last week to get a screen replaced and the technician was…read morelooking at private & personal photos. I spoke with Adil, and despite me having solid proof, he would not show me the cameras. His only offer of apology was a screen protector. I dropped the phone off at 11 am and picked up after 12....

I recently had Cellairis replace the screen of my broken iPhone…read more I am a single parent, and I have two young autistic children that I care for myself. With the Coronavirus going around, it is difficult, if not impossible to take them into any business. Fortunately, Cellairis was willing to come to my house to do the screen replacement. The individual from Cellairis came to my house after normal business hours and replaced my screen while sitting in his car. And the charge was the same as if I had brought it to the store. Within 15 minutes, I had a new screen. And the technician even put a screen protector on my phone. There was no extra charge for this or for the house call. I offered more than the fee requested as a tip for the great service, but the technician refused it. Only after I insisted and suggested he use the money to go have some beers with his co-workers did he accept the extra money. I use my phone to stay connected to the outside world and use it to order take-out food, groceries, and any other supplies for the house. I was very pleased they were able to come to my house the same evening I contacted them. Hopefully I don't have a problem like this again, but if I do, I will not hesitate to contact Cellairis again.

I have taken my laptop twice for two different issues and it was repaired overnight and for a…read morereasonable price both times.

Best service in town, quick and quality on the prices and repairs 100% recommended the diagnotic…read morewas free