Wireless Guru is the best! Friendly, knowledgeable, efficient and provides a great value. All…read morephone repair shops are not alike! I made a mistake and went to a 'Sunday shop'. Nice people who work hard, but just are not good at this stuff. I learned my lesson. Very grateful to wireless guru for getting me connected again with minimal fuss.

These guys are amazing have been able to fix everything really fast (almost seems like it's even…read morewith no effort that's how good they are) & so far it's been same day service too. & with what I've needed If they couldn't do it right away it was only going to take a day or 2. Also just as importantly They are really sweet people too not cold like every where else I've been & they couldn't fix the same things the Guru DID fix. Also they have fair prices also unlike the other places.

Wow! What a great…read moreplace...don't go anywhere else...Nassar replaced my hard drive and I was in and out in four hours...this also included Nassar answering my barrage of questions...I thought the price was really reasonable. Patrick W.

Honest and professional. Gave me several options on repairing my laptop. Repaired my laptop…read morewithin one day. I am recommending them to anyone that I know. They were able to save all of my data and my laptop runs faster now too.

Awesome service thats quick and friendly. I would highly recommend them for your cellular issues. A+read more

They were very quick & efficient and extremely kind. They went above and beyond to help fix my…read morephone and even provided me a screen protector at no additional charge. Highly recommend

Went in with a completely destroyed screen and they fixed it for me in under an hour. Great…read morecustomer service and fair prices! I will be back in the future with any other phone problems and I will recommend them to a friend any day.

Very helpful fixed my phone fast wonderful service if I have any problems with a phone or iPad I…read morewould go back

60 minute wait just to drop off equipment after dropping service. Associates don't seem to be in a…read morehurry to move people through the line.

I decided to file an FCC complaint online because they sent me a bill for a full month even though…read moreI should have been charged for four days. The Retention Department tried calling me four times. Then they emailed me. I responded to the email with a request that they prorate the bill. They did. Now I'm done.

They misled me on the services provided by Verizon and then were unable to help me cancel and…read morerefund the fees for a service I never used.

Brian is a super star at the 5 mile /Northville location. We had a complicated transfer and he was…read moresuper patient and walked us through every step of the way. Thank you for making a headache process and enjoyable and beneficial adventure. Dena F

I'm new to the Livonia area and sought out a new ATT store to help me with phone upgrades and…read morebilling payments and issues. I found the staff behaves completely professionally, really helped explain the intricacies of a new upgrade, and guided me to several discount offers. Very pleased to work with Eerin, Chris and the rest of their professional, top-shelf team!

I am so livid I'm not sure I can even get through this review. I was in your store last Saturday…read more12/4/21 and worked with Mariah Riley. I was very specific in my request of wanting to upgrade my tablet and one phone. Both of which were eligible for upgrades. I made it clear to her that I did NOT want insurance on the phone as well. Mariah took it upon herself to change my entire plan, add two new lines to my plan instead of upgrading my lines and added insurance!! All for what? The extra commission? Absolutely ridiculous. Apparently I'm not the first this has happened to. Please watch every single step these shady folks do and get EVERYTHING in writing. I've learned my lesson. Now I understand why I shouldn't order a phone and why I should sit there while they waste time activating it bc it's the only way to prevent this scam!!!

My phone's digitizer finally broke, so I was in the market for a new phone. Called around, and was…read moreimpressed by the tech-savvy sense I got even from the initial call. The owner (?) was knowledgeable about their stock and quoted me prices that matched exactly what I was looking for -- more than fair. When I visited them, they were super friendly and helpful, and I quickly found what I wanted, and was able to check its battery life and unlocked status, examine the body for any damage, and verify that it was in excellent shape with OEM parts. What's more, they included some OEM accessories and phone protection which really made this feel like a superb deal and experience. I would 100% go to them again for tech needs.

From the owner: we’re dedicated to providing fast, affordable, and reliable phone and tablet repair services that…read morecustomers can trust. Specializing in all major brands, including Apple, Samsung, Google, and more, our experienced technicians use only high-quality parts to ensure lasting results. Whether you need a screen replacement, battery repair, water damage restoration, or software troubleshooting, we’ve got you covered. What sets us apart is our commitment to customer convenience and satisfaction. Most repairs are completed the same day—many while you wait—so you can stay connected without unnecessary delays. Our transparent pricing means no hidden fees, and we take the time to explain every step of the process. Beyond repairs, we focus on building trust and long-term relationships. We offer personalized advice to help you maintain your device and avoid future issues. Conveniently located in [Your Location], our welcoming atmosphere and professional team make every visit seamless. we understand how important your devices are to your daily life. That’s why we go above and beyond to provide not only exceptional service but also peace of mind. When it comes to keeping your devices running like new, we’re the name you can count on.

Unfortunately my first negative review. I dread going to cellphone services for this exact reason,…read moreif you don't have good customer skills, Don't work in customer service. I was greeted by an unfriendly women and left disappointed. :(

I've been a Verizon customer for 20 years and LOVE this store. I stopped in today and left with a…read morenew I Phone 8. Maz spent a lot of time with me setting up my phone and was professional, friendly and gave me everything I need. He was able to upgrade my phone and reduced my monthly payment. I will continue telling my friends that this store is the BEST!