New staff, at this location. They were more than helpful with helping switch phone providers and…read moregetting us new phones. Everyone was super helpful and friendly.

Third world cell phone service. Calls drop all the time inside the city limits! I can't wait to…read moreget out of contract and will be happy to pay a few more dollars for a phone service that works.

If I could give this business a ZERO I would! If you find yourself anywhere near this business, or…read moreare even thinking of entering this business , RUN, not walk, immediately in the opposite direction, The owner of this store knowingly sold my son a stolen (verified by Verizon) iPhone 5s for $100. When my son tried to use the phone, it was locked and could only be unlocked by a totally unknown owner so the phone was worthless. When my son tried to return the phone, the owner refused to take the phone back or to return my son's $100. We tried to work with the owner to explain the problem, but that only resulted in us being asked to leave the store. We refuse to be intimidated by this scam and filed a claim in Small Claims Court against this shop and the con-woman owner. I would suggest that you never do any business with this woman unless you are fond of potentially stolen merchandise that may or may not work, and you wish to never see your money again. It's similar to the old roach hotel ad, once your money enter her store and ends up in her hands, it will never come out again! BEWARE, YOU'VE BEEN FOR-WARNED!.

Let me set the scene: You walk into Deal Zone, expecting something akin to Gamestop. You're excited…read morebecause you've found gems at a store similar and you're always up for something new. You gently place your hand on the bar and open the door. At first, it doesn't seem so bad until your eyes adjust. You're met with this messy, unorganized heap of games and movies as far as the eye can see. It's dingy and dark, almost as if it's evening time. All of the aisles are small and there's things scattered below the shelves on the floor, probably things she's bought and couldn't find room for. You take a deep breathe and you smell dust, and recoil a little bit. You don't want to look like a weirdo, so you venture farther into this dungeon-like facility and you start looking, everything feels like it has years of grime and dirt on it. Everything you like is overpriced and you can feel the eyes of the woman behind the counter boring into your very soul. But soon you found something neat! A guide to the game series you love dearly and have been collecting for years! Yes! But the cover is torn off, and a little voice in the back of your head tells you that GameStop rips the covers off of these when they throw them away - so you know she has to be dumpster diving for some of this stuff. Gross, but you feel the excitement bubble up into your chest. You turn the item around to see the price, and it has none. You aren't deterred though, as you grab it and head to the counter. You greet the owner, who gives off this weird vibe, but you smile and say, "Hi! How much is this?" She hesitates, but takes it anyway. She's silent for a few moments, running her fingers across the back and turning it to look at every square inch of it. The silence is poignant, you wonder if she's okay. Until she looks up and says, "How about ten dollars?" You can feel your face fall as you realise, it isn't worth ten dollars. You offer her five, because it's obviously very old as the game had came out ten years earlier, and the cover isn't even on it. "No, ten." She says. You feel defeated as you ask for it back, so you can put it back where you found it. You aren't a monster, after all. The walk back is disappointing as you gross really old bloatware for the wii she's priced triple than what their worth, and foreign workout and children's movies. You place it back where it belongs. You leave feeling defeated, nearly decimating your pinky toe on the several hundred things scattered across the floor and wondering how on God's green earth she stays open.

Friendly staff, eager to try activating an old TracFone Samsung however we didn't have any luck…read more Seems like an improved spot with more helpful employees than times past. Many options for wireless, cable, and security but limited brands and prices are insane. After nearly 11 years, convinced my parents to move the family plan to Cricket. That was four years ago and we are very happily saving over almost $1200 a year! Five lines of unlimited is over $200 on Verizon. Cricket offers the exact same for $125 without any extra fees, taxes, costs, Verizon-nonsense, or extra Verizon nonsense. Cricket sends us the $125 bill every month and it's exactly $125 every month. That's gold right there. But maybe you're worried about the red? You would rather pay big gold for all that red in the coverage map right? At the most, Verizon has an edge in 4G coverage but I can tell you it isn't worth an extra $75 a month! Also those coverage maps really don't tell you how it really is. I drive nearly 20,000 mi/year around the Midwest and take frequent trips further. At the risk of sounding like a Cricket employee, yes Cricket had black spots in coverage but no more than Verizon. For example, there are two Verizon black spots on State Road 26 (SR 9 in Illinois) between Lafayette and Bloomington, IL. I experienced these all my years on Verizon and now experience similar on Cricket. This has become an interesting and fun game with some of my friend still on Verizon. Also, Canada and Mexico! Cricket now offers completely free roaming in both countries. Verizon does not. The final point here is devices. Yes you can "save" on a new iPhone on Verizon compared to having to buy your own device on Cricket - those savings are quickly paid out with Verizon's higher costs. Cricket also allows just about anything while Verizon only works with Verizon approved devices. In summary: Verizon has the slight edge of more convenient physical locations, more services, and some 4G (and 5G now!!) coverage. But unless you're rich and a bull (cuz of the red get it?), Cricket makes way more sense.

I can not say enough good things about this store! I live in…read morea different state but my Mom is on my Verizon plan and lives in Lafayette. She is a spry 80+ years old. Any time she has an issue with her Apple phone she simply walks in and they show her what she needs to know, or simply fixes whatever she "accidentally clicked". These employees are SO nice and they never rush or talk down to her. It's hard to find customer service like this. Whoever is managing this store, kudos to you and your team! Keep up the good work!!

Cricket is still by far the best value and over all coverage for local and travel . Top notch…read moreservice! Ran in quick to get a phone since I dropped my Pixel, again, found a wonderful manager, maybe Marlene? Took care of setting me up with a temporary budget Moto which was just what I needed until my next Pixel showed up. Found the online chat maybe the only automated service that actually works well and quickly moved the esim to my new device.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Lafayette store today.

We were just in to get a new phone because my husbands phone broke and we needed a new one asap…read more Blake helped us and also Daisy and they were amazing and so helpful the service they provided was top notch and I would definitely recommend going in there when one of them are working, they made it so easy.

All in all, I was scammed…read more First, they told me that they no longer sell prepaid data plans although I've explicitly mentioned that I'm only going to use the data plan for a temporary stay in the US. This turned out to be false, as my friend's parent who is visiting him in the Bay Area was able to buy an AT&T prepaid data plan during the same period (December 2021). Second, they signed me up to an unlimited postpaid plan which they said costs $65 a month, with no mention of other fees, which I agreed on. My bill comes up to a staggering $130.52, with a bump up from $65 to $75 for the data plan itself and "activation fee" of $30 and "one time charge" of $7.5 that were never mentioned during my sign up process. I am totally disappointed and will never again sign up for an AT&T plan from this outlet.

I needed a new phone and worked with Gilberto. He was very knowledgeable and so pleasant to work…read morewith. I have always had great customer service at this store and drive a little further to bring my business to them. Keep up the great work!

Gil was fantastic. I was overpaying for my internet with a competitor and it was only $35 here for…read moreinternet since I was a wireless customer. I saved over $100/month.

Store personnel interrupting and being rude. Right Myra?…read moreNationwide intermittent outage was occurring and she was unable to answer my question so I asked for the customer service number and she tells me to call 611... ..HELLO?? the mobile phone won't connect with the outage occurring..!! So.one more time, I ask for the number.. . Incompetent

From the owner: Switch today & enjoy America's largest 5G network.read more

If I could give zero stars I would traded my old watch in and upgraded the guy took my watch but…read morenever turned in the watch or paper I signed for the trade in he put my paperwork in the bag said it was all there did not know I needed to check or that I was dealing with thieves since this is a 3 rd party store Verizon made it right and is investigating this store who knows how many they've pulled this with I waited 3 months for a bill credit I was never gonna get

We had switched over to AT&T from Verizon and had no service at out home. It was a mess! We were…read morefinally able to return the AT&T phones and get the account number from them after 7 days of my husband not having a phone! I had my old phone due to the great service of Logan at Verizon! He held 2 phones overnight for us and gave ported our numbers back to Verizon the next morning! Excellent service!

Adam G helped my husband and I this evening and we were so happy with the excellent customer…read moreservice we received. Adam and his coworker were both very helpful and knew exactly what they were doing. Adam saved us money with our current phone situation and made the process so quick and easy. My husband and I live in Crawfordsville but we will be using this AT&T location when needed from now on.

The manager is a real jerk. Do waste your time at this store. Go to the corporate store on 52 and…read morereal. They actually give good service unlike this place.