Friendly staff, eager to try activating an old TracFone Samsung however we didn't have any luck…read more Seems like an improved spot with more helpful employees than times past. Many options for wireless, cable, and security but limited brands and prices are insane. After nearly 11 years, convinced my parents to move the family plan to Cricket. That was four years ago and we are very happily saving over almost $1200 a year! Five lines of unlimited is over $200 on Verizon. Cricket offers the exact same for $125 without any extra fees, taxes, costs, Verizon-nonsense, or extra Verizon nonsense. Cricket sends us the $125 bill every month and it's exactly $125 every month. That's gold right there. But maybe you're worried about the red? You would rather pay big gold for all that red in the coverage map right? At the most, Verizon has an edge in 4G coverage but I can tell you it isn't worth an extra $75 a month! Also those coverage maps really don't tell you how it really is. I drive nearly 20,000 mi/year around the Midwest and take frequent trips further. At the risk of sounding like a Cricket employee, yes Cricket had black spots in coverage but no more than Verizon. For example, there are two Verizon black spots on State Road 26 (SR 9 in Illinois) between Lafayette and Bloomington, IL. I experienced these all my years on Verizon and now experience similar on Cricket. This has become an interesting and fun game with some of my friend still on Verizon. Also, Canada and Mexico! Cricket now offers completely free roaming in both countries. Verizon does not. The final point here is devices. Yes you can "save" on a new iPhone on Verizon compared to having to buy your own device on Cricket - those savings are quickly paid out with Verizon's higher costs. Cricket also allows just about anything while Verizon only works with Verizon approved devices. In summary: Verizon has the slight edge of more convenient physical locations, more services, and some 4G (and 5G now!!) coverage. But unless you're rich and a bull (cuz of the red get it?), Cricket makes way more sense.

I can not say enough good things about this store! I live in…read morea different state but my Mom is on my Verizon plan and lives in Lafayette. She is a spry 80+ years old. Any time she has an issue with her Apple phone she simply walks in and they show her what she needs to know, or simply fixes whatever she "accidentally clicked". These employees are SO nice and they never rush or talk down to her. It's hard to find customer service like this. Whoever is managing this store, kudos to you and your team! Keep up the good work!!

Cricket is still by far the best value and over all coverage for local and travel . Top notch…read moreservice! Ran in quick to get a phone since I dropped my Pixel, again, found a wonderful manager, maybe Marlene? Took care of setting me up with a temporary budget Moto which was just what I needed until my next Pixel showed up. Found the online chat maybe the only automated service that actually works well and quickly moved the esim to my new device.

From the owner: Welcome to the #CricketNation. Wireless that gives you Something to Smile About! #STSAread more

We were just in to get a new phone because my husbands phone broke and we needed a new one asap…read more Blake helped us and also Daisy and they were amazing and so helpful the service they provided was top notch and I would definitely recommend going in there when one of them are working, they made it so easy.

All in all, I was scammed…read more First, they told me that they no longer sell prepaid data plans although I've explicitly mentioned that I'm only going to use the data plan for a temporary stay in the US. This turned out to be false, as my friend's parent who is visiting him in the Bay Area was able to buy an AT&T prepaid data plan during the same period (December 2021). Second, they signed me up to an unlimited postpaid plan which they said costs $65 a month, with no mention of other fees, which I agreed on. My bill comes up to a staggering $130.52, with a bump up from $65 to $75 for the data plan itself and "activation fee" of $30 and "one time charge" of $7.5 that were never mentioned during my sign up process. I am totally disappointed and will never again sign up for an AT&T plan from this outlet.

I needed a new phone and worked with Gilberto. He was very knowledgeable and so pleasant to work…read morewith. I have always had great customer service at this store and drive a little further to bring my business to them. Keep up the great work!

Gil was fantastic. I was overpaying for my internet with a competitor and it was only $35 here for…read moreinternet since I was a wireless customer. I saved over $100/month.

Store personnel interrupting and being rude. Right Myra?…read moreNationwide intermittent outage was occurring and she was unable to answer my question so I asked for the customer service number and she tells me to call 611... ..HELLO?? the mobile phone won't connect with the outage occurring..!! So.one more time, I ask for the number.. . Incompetent

From the owner: Switch today & enjoy America's largest 5G network.read more

If I could give zero stars I would traded my old watch in and upgraded the guy took my watch but…read morenever turned in the watch or paper I signed for the trade in he put my paperwork in the bag said it was all there did not know I needed to check or that I was dealing with thieves since this is a 3 rd party store Verizon made it right and is investigating this store who knows how many they've pulled this with I waited 3 months for a bill credit I was never gonna get

We had switched over to AT&T from Verizon and had no service at out home. It was a mess! We were…read morefinally able to return the AT&T phones and get the account number from them after 7 days of my husband not having a phone! I had my old phone due to the great service of Logan at Verizon! He held 2 phones overnight for us and gave ported our numbers back to Verizon the next morning! Excellent service!