We've been using Brand for several years. Kelby arrived on time to do the annual furnace checkup…read moreand was very thorough. We spoke about adding a humidifier to the system, which is only 7 years old. I had a few questions after he left and he responded to my text, allowing me to call and set an appointment. Kelby arrived after calling to let us know he was on the way. He did an excellent job of installing the humidifier, carefully explaining everything he was doing. I was able to take advantage of a 10% discount sent to me after they had done the scheduled service check on my furnace. We've always had excellent experiences with Brand Heating and Air Conditioning.

I called Brand about a year ago because I was having problems with my air conditioner not working…read more I was a little concerned but every other place I called was days out and I was having a hard time sleeping. They understood and got out to me within hours! Now I've used them a couple more times and I must say I will never go to another company again. They have fast service for a good price.

The counterTech was so helpful today. 30 minutes prior to closing and he took the time to make sure…read morewhen I left my weed eater would be back in service. This type of Customer Service is hard to find in today's environment. THANK YOU FOR making me feel important and getting my Stihl product back in service!

My daughter had my mower picked up. I am 77 and not in the best of health; she did not want me to…read morehave to work on it. The battery would not stay charged. I also needed new belts and blades. The mower was a Cub Cudet zero-turn. It was 8 years old. They came and picked it up. First claimed the battery was bad; when I pointed out I had bought it there, it was good. They said so much wrong that they wanted me to buy a new one from them. I said no. They did several things to it in the tune of $900.00 brought back after about 2 and a half weeks. The same day they brought it back, it was sputtering, and the engine was not running correctly. I noted it was far worse after they fixed it. One of the things that they said was wrong was that gas was dirty. So they put on filters, etc., to fix that problem. I decided something must be wrong with the filter; they had put in the wrong filter, and there were no clips on the hoses holding it on. Ordered a new filter, which only took me 24 hours for the parts I needed. They claimed they were waiting for parts because they were having trouble fixing it. When they returned it, it was not returned with my key. I'm not sure where they found this one, but mine was marked; the one they gave me was hard to use, so I had to order another one. I have been in the store several times. If you are dealing with the repair department, you will always have to wait for 40 to 60 minutes. They never give you the same answer. They need someone who knows what's going on with a repair at any time. It takes many explanations forever to get anywhere with them. Oh, and by the way, I still have trouble with having to charge the mower every time I use it. No, I would not purchase or take any implement to be fixed. On a side note, while I was sitting there, an elderly lady asked about her mower. The salesperson told her hers was no good and was trying to sell her a new one. He then told her they would sell her old one for her. Hmm, if it was no good, why sell it to someone else? Very hard to find someone to work on the mowers, but I would definitely look elsewhere. They were not pleasant, nor was I.

Tyrie's Mower repair is the place to go-I took my snowblower there after Lafayette Motor Repair…read moretook 5+ weeks to not fix it. TMR fixed my snowblower in the specified amount of time and was courteous through the process. Not super fast on the keyboard but if that's my biggest complaint (and it is) then I'm super happy and satisfied. Highly recommended.

We have used this shop several times. They do okay on the repair, We got our mower back within a…read morefew days. Twice now, gas has been taken out of my tank. This last time, I filled the 5 gallon tank to the brim, I got it back empty. I called in this time and asked about the gas, he said I must have a leak. I would use this shop again, but I will be very mindful of the gas in the tank. Actually I have very little choice in taking my mower back to this shop.

Drew Tech and Co-Owner performed a complete and detailed residential dryer vent cleaning this…read moreafternoon. Punctual, contentious, and professional- ok personable as well! Great job Drew! Mason Peck

Had to get our garbage disposal replaced. We purchased a new one but wanted someone to do the…read moreinstall. We contacted A Step Above Appliance Repair. I was able to book the appointment online which was very convenient. Due to a cancellation they were able to arrive days earlier than planned. They communicated throughout the process. Install went smoothly. I can highly recommend A Step Above.

Pendleton came to my rescue last Nov when I came home at night after being away for a few days…read more Temperature in my house was 49 degrees. Called my usual H&C Co. They could not look at my furnace, but dropped off a couple of space heaters for me. Next day Pendleton was there & did an easy fix on my furnace. Everyone was surprised other Co would drop off space heaters but not take the time to even look at the furnace. Pendleton is now new only Heating & Cooling Co.

I have been using Rick and his guys for years! They have replaced my air conditioning unit and…read moreserviced my furnace many times. They are EXTREMELY responsive and take exceptional care of my home! They always check everything out perfectly and never push for repairs that are not needed. They always go above and beyond for my needs. The prices are always extremely fair.

Professional, friendly, and honest. Called for an estimate and gave the particulars for my house…read more We agreed on the price and he showed up on time as promised. Was extremely careful and was considerate of the property. He showed me what he was doing and what he found while cleaning the HVAC system. Didn't try to up sell me or change the price. I was extremely happy with the service and would recommend to family and friends. I will be using this service in the future.

Mike is always helpful and customer-focused. The price is fair, and he tells you what you don't…read moreneed. Pro-vac is our go-to company for vent cleaning.

only downside - 8 day wait for delivery and install. Andrew was very knowledgeable and…read morehelpful.prices comparable to other local venders. great selection. Will definitely recommend.

Salesman sold us the unit that we thought was best for us based on his great knowledge of product…read moreinformation. It was a nice experience.

The service here is always top notch... more importantly, if it isn't they are happy to fix it as…read morequickly as possible within whatever means they have available. Pick up and drop off service is on time. If there is ever a change, they call well in advance. They even have rush services available if you need them sooner than your scheduled delivery day. Their prices are competitive with other dry cleaners in town... they are exceptional when you consider they will pick up and deliver to your door. They do have limits on their service area, but they make sense. They have to be able to access your front door, so no big apartment buildings. They are also not coming on campus due to the excessive traffic, both vehicle and pedestrian. Aside from that, they are arguably the best in town. I use them weekly for uniform cleaning and am unlikely to change any time soon.

Just called this business because they do pick up and delivery…read more Apparently they don't service 1. The Purdue Campus (no reason given) 2. Any multi level apartments near the Purdue campus. Was willing to give them money, but they were unwilling to waver based in the fact that the driver cannot deliver to a 2nd floor apartment. Girl who answered phone was unwilling to discuss this further, and this company didn't really need the business apparently.