I can not even begin to explain how amazing this store personnel has been. I have called...and…read morecalled...and screamed... and called the help lines and hit walls over and over with the customer service lines. Seriously the people on the help lines made me nearly regret my decisions to change multiple phone lines for my family to AT&T. They worked diligently to make sure everything that needed to be done got done and took the reins on talking to people on the phone to get connections actually connected. I have no problem with call centers not being in the United States...except when they are rude and legitimately DO NOT HELP. Thank you to the AT&T store in Manhattan, KS for being capable and courteous. The 5 lines I transferred are worth it when the right people are available to help. We are saving money after being with Verizon for a decade and so far the service is good and this store's customer service is INCREDIBLE!!

Don't waste your time. Just call AT&T or go to Best Buy because the employees at the AT&T store…read morecan't fix, set up, sell or understand anything. Been there a few time and the end result is the same- had to call AT&T.the employees are rude too.

Excellent service! Mitch was extremely knowledgeable and helpful. Went through 3 different apps…read moreto confirm my contacts all downloaded as well. Best experience I've ever had switching mobile providers. Would recommend this Verizon store specifically.

Simply put, the convenience of this location is not worth the lack of caring service you can get at…read morethe other Manhattan location. At the other location, my problems were addressed with empathetic concern and the sales associate did everything in his power to resolve my problem to my satisfaction. Unfortunately in order to do the necessary overrides to the system I had to be in the store I purchased my phone from, so I was sent to this location. At this location, my problems were dismissed without apology and it seemed as though I was the silly one to even suggest the manager do an override so I could get my 27 day old phone replaced (because of a manufacturer's mistake) in store instead of having to wait 4 days. Do yourself a favor if you want to be helped by someone who at least pretends to care: go to the East Manhattan location.

Went in explaining that my Smok Nova had stopped working. I had done research on several ones &…read morethey had the 3 that I had wanted. I asked questions about each one & the girl did AMAZING!! She gave me her honest opinion on others I asked about & she gave me her opinion on them. I got the Ursa Nano & LOVE IT!!

Extremely rude staff. Refused to serve me because I was purchasing something for my wife overseas,…read moreclaimed that I was being "sketchy". I worked with them and showed them a photo of her ID yet they were still obnoxious about it. They finally agreed to serve me but acted as if I was an inconvenience and as if they were doing my favor, completed my purchase and will never go back. Absolutely terribly, find a better shop. Or better yet, don't waste money on this garbage.

The team at this store were amazing. We were heading back from Colorado and had a sensor issue…read more They went above and beyond to help us out and get us back on our way.

Great little store for nerds of all kinds. Glad to see GameStop carrying retro games as well!read more

I've been to this GameStop in Manhattan a few times, and Sydney A. has been amazing every visit…read more They always greets everyone, is super friendly, and never makes you feel rushed. They helped me understand trade-ins a few weeks ago when I was really confused, and today they walked me through the Pro membership and Pokémon card pre-orders so clearly! They are super knowledgeable and genuinely care about helping people. Definitely the kind of employee that makes you want to come back!!!

This store has great clothes and nice people. The store is organized and well stocked. The prices…read moreare good for the quality of the clothes they offer. Highly recommend!

We received an excellent lesson in what customer service is NOT in this store. Avoid at all costs…read moreif your skin isn't a shade of pink. It was like stepping back in time to the Jim Crow era trying to get help or rung up in this particular AEO. Watching one of the clerks go all out to assist everyone except you- the only people of color in there- while passing you by and making eye contact, so you know she saw you asking for assistance, was demeaning. I refuse to pay anyone to treat me this way.