My wife was an Architecture student at K-State and she spend 2500 to have FBS build her a computer…read moreto use for modeling, rendering, and Adobe Photoshop. The computer that FBS built was a complete joke and was at least 1000 dollars overpriced. The computer constantly froze at the boot screen and would then it would need a fresh install of windows in order to work again. When we took it back to FBS they claimed it was a "software" problem and therefore the warranty would not cover it. After constant problems, and returning the computer exactly 6 times (the last being for a 6 month period) we decided to give up and I built a brand new computer myself. I have tested the computer that FBS has built with a new GPU, PSU, HDD, and OS and STILL this piece of crap that FBS sold us locks up. In short, FBS installed crappy components at an exorbitant price and would not go back and fix the mistakes they made. AVOID THESE PEOPLE LIKE THE PLAGUE!!!!

From the owner: Fox Business Systems was founded in 1986. Like our motto says, "We Build Solutions." Our business…read moreis based on creating cost-effective, complete, secure, and efficient computing solutions for business, government and individuals. Our offerings include custom-built computers, servers, laptops, network devices as well as a full line of components and peripherals. We provide in-house and onsite repair services including data recovery, network setup, Ethernet cable runs, fiber optic termination, VPN configuration, VOIP, Internet WIFI and Hotspot setup, security and monitoring, virus and Spyware removal & Notebook power jack repairs. Our store carries a wide selection of products including Intel CPUs, motherboards and SSDs, RAM, video cards, power supplies, chassis, fans and about anything else you could need, including the hard-to-find cables and components - SCSI, HP36, RS232, Parallel, SDRAM, etc.. Our staff is experienced, knowledgeable, and ready to help.

Guy closed and left 10 min before closing time so far first impression not good I'll update once I…read moreget the internet and see how it goes

By far the worst experience I done had dealing with an internet provider. Internet Goes out at…read moreleast once a week they take a less two hours to fix the issues if you have a chance to get another internet provider please do lol it's an another outage as I write this. my wife constantly have to take off work because the internet is not stable

This is the worst broadband service in the whole Kansas area…read more I have lived out here in Auburn for 4 years. 3 days out of each week I spend in tech support trying to trouble shoot. They moved me to another Tower but it still is unreliable. They give no adjustments for poor or no service unless you have been out 24 hrs. So with that being said you can be without it for 10 hrs and still pay full price. I have never asked for adjustment but I am getting sick if rebooting and troubleshooting almost everyday. Asked for owners info but was refused.. They need more competition and maybe they would treat their customers better. They want you to refer a friend for a month free but why would you screw your friend over. They would end up not being your friend after joining with this company.

I understand Kansas Broadband recently underwent some management changes and has purchased…read moreadditional equipment. Bottom line is, we live in a rural area with no other internet options than Hughesnet, and I refuse to pay the ridiculous price of satellite internet considering how spotty the service can be. Using KBI's new equipment from their Lindsborg tower, I now have reliable, 10/3 unlimited service which is a huge improvement over the 4G hotspot.

Absolutely terrible. Cox really isn't much better. Many years ago At&t turned me into collections…read morebecause I had a final bill that was unpaid. I was never notified and the associate at the time told me that the payment I was making was my final payment and nothing else would need to be done/paid. I had to contact BBB to get the derogatory mark off my credit. I had cox and they were terrible. I had Mediacom and they were great. I moved back to Kansas and went back to At&t. Sigh. I work 6 days a week so I scheduled the technician to come out the day I was off. The day before that I received a message saying the technician would be out the day after I scheduled. I called At&t and spoke to a robot human? After giving up on explaining I agreed that I could try to make it work on my lunch break (great customer service right?) They said it would take an hour tops. 1.5 hours later I had to go back to work and leave the tech so that I could finish up the day. I came back and he had drilled a hole through my wall that wasn't approved by me. I was going to let all of that go but today I checked my credit. I received a hard pull on my credit... for internet service? Are you serious? And to not notify me ahead of time? I'm done with this company.

We have been Cox Communications customers for years but tired of the high prices for services…read more($120/month for phone & premium internet). After receiving regular advertising for U-Verse, promoted by DirectTV, and attracted to the price bundle - Vonage phone and U-Verse internet for $46.99/month - we called to have it installed. BIG MISTAKE! Our technician, Brandon, was very nice, seemed knowledgeable, did a decent job on the install. He stressed several times that if we had any questions or problems to call him, not the 800 customer service number, as he could troubleshoot any problems faster and we would likely have a call outsourced to another country. He left us his cell and his manager's (Nick) cell phone number. Two days later, on a Saturday, I noticed where before we had all green lights on our router, we now had a blinking red light on the broadband signal, intermitten internet coverage, and an upload speed of 1.5mbs. I called first thing Monday morning and left a message on Brandon's cell. No reply. I called the following week, on a Monday morning, left a message, no reply. I called manager Nick on Tuesday morning, left a message, no reply. We went back to Cox Communications Wednesday, had service reinstalled Saturday. THURSDAY late in the day I finally received a call from Brandon. He did apologize for not getting back to me, and when I asked him about the upload speed he stated U-verse can't compete with Cox, 1.5mbs is the top U-Verse can do. Went to the AT&T store to return our router and cancel service, was told all they do at the store is orders to install U-Verse service, we would have to take our router to UPS with the account number, and UPS ships it for free. Went to UPS store, as I was walking in, the counter employee asked me, "U-Verse?" I told him yes, he gave me a routing receipt and return receipt and told me to keep it for 2 years as sometimes U-Verse tries to charge people for equipment not returned. In fact, he jokingly said to put the receipt in a safe deposit box, time capsule, whatever, but to not lose it. As I was in the store another customer came in with 2 plastic bags full of U-verse modems and routers. The employee saw him with the bags and asked, "U-Verse?" The UPS employee said they return up to 15 U-Verse boxes a day. Lesson learned.... When I called Monday to cancel U-Verse, was told in order to pay over the phone ($99 charge so far for 2 weeks of service), it would cost an additional $5. I will have to go back to the local AT&T store to pay....unbelievable!

We had great service here. They made upgrading our phones and transferring from another provider…read morevery easy.. we had an appointment but were seen early. They answered all and any questions we had and they were very pleasant. I'd feel more than comfortable coming back if I needed help. This was my first experience with Verizon and I was very pleased.

Upgraded my tragically slow galaxy13 to an iPhone 15 in little less than 20 minutes thanks to a…read moreintriguingly sardonic yet professional character by the name of Chase who is one of the store managers. Even with me being unprepared and sleep deprived for academic/personal reasons, he was incredibly patient with me, a chaotic whirlwind of a human being, and my idiosyncrasies. Intellect, personality, professionalism, humor, and chiseled jawline aside....Mr. Chase helped turn my dour day into a bright one. Give this man a raise please :)

On the biggest College Football day, New Years Day, Twin Valley has an outage that they say could…read morenot be helped. Missed the Rose Bowl and Sugar Bowl and every other channel that I pay for. The answer was that they were working on it as soon as they found out.....NOT TRUE. I have been with them for over 10 years because they are the ONLY cable provider in this area. If you have any other option....GO ELSEWHERE! You would think that my bill would have stayed the same but in 10 years my bill has steadily gone up, up, up, yet service has not improved!!!! If you have the option....GO ELSEWHERE!!!!! $180+ Dollars a month and a phone line that I never use!! TOTAL SCAM!!

Living in a rural area we are blessed to have fiber optic High speed internet and digital…read moretelevision available. The few problems we have had over the years they are quick to resolve and send out a service tech ASAP. We definitely recommend them to anyone in the service area.

Finally out of cox. Did you know that if you move away from cox & you have WiFi don't disconnected…read morebefore you change your number. Cuz you won't be able to keep your number. Phone from cox is trouble. When you're talking you'll get a lot of static and you'll have to repeat yourself over again. Att has lower price on phone & WiFi. When you call cox you're lucky if anyone answers. Do yourself a favor don't get Cox mobile or Wi-Fi.

Bad cable, bad internet, bad Wi-Fi. Tech support has a single answer for everything, restart…read more.. Do you really think we did not try that before we called? Live sports, forget it. Yes we have new high quality 4k televisions. The wind is blowing today so service is sporadic at best. Look elsewhere my friends, these people have a monopoly and do not care.

Stupid, rigid, arbitrary rules to sign up…read more They require you answer two personal questions and they present only 4 like your pet's name (I don't have a pet) and favorite sports team, and favorite color and favorite restaurant (I don't have these either). Its easy to answer any of them but how do you remember the answers to lies later, especially when your over 65. To make matters worse, they require two phone numbers and I, like so many others, have only the one cell phone. Hmm ... think maybe its because they sell phone subscriptions? Also, they require two forms of photo ID (you can board a plane with one, vote with none) and a large deposit. I guess paying a month in advance for the service isn't enough for these lame brains. These idiots have brought Dem style buearocracy and arbitrary rules to an otherwise friendly town. Job well dome Cunningham!

Completely terrible connection for what you pay for. If they weren't the only place in town then id…read moreprobably go somewhere else. Highly upset due to the poor service they provide. Would recommend a hotspot over their terrible connection!

Excellent service! I had a question about my service and I was helped immediately. The store is…read morepracticing social distancing so be patient and respectful of others.

We bought a new Apple phone at Cricket, but discovered that we had no service at our home or at a…read morenearby apartment complex either. You have 7 days to return the phone for a refund. We went there on the 7th day, but it turns out that Cricket is closed on Wednesdays. CLOSED on a business day in the middle of the week! We went back the next day and they said... It's day 8 now so you are slam out of luck with us. They wouldn't refund any money and left us with an expensive phone that has no service essentially. The bad part is, they weren't apologetic or even friendly about it. They were quite curt. I highly recommend going with a more reputable company like T-Mobile or Verizon. Cricket doesn't seem to care about their customers once the phone is sold! Oh, and they won't unlock the phone either so we could go to a company with service in our area. Don't shop there!