The store owner was really nice and polite. He helped me take off a couple of virus's off my…read morecomputer. It was pretty simple and fast.

I sent multiple inquiries out to installers and only 2 locations actually responded with either a…read morephone call or a email. Southern Utah TV and Satellite responded by the end of the business day that I placed the inquiry with a phone call. I am very happy that I selected Southern Utah TV for the installation that I had requested. The installer, Jacob, was excellent!

They never return phone calls no matter how often you leave messages. Very irritating.read more

T-Mobile in Cedar City is horrible! They send you away and say to call T Mobile…read more T Mobile in Hurricane is a corporate location and Dave Matterson is awesome!!! He was able to resolve my B issue with a phone that had never been sent to me and for which there was no tracking number. He spoke directly with accounts and got the original order canceled re-ordered my new phone, and actually got my phone number transported from Verizon to T-Mobile all in the same visit. He knows his business and what he is doing and how things work. He's terrific. Thank you Dave!

The service and knowledge of the T-Mobile associate was very helpful and his ability to set up the…read morenew phone helped immensely.

Online you have a cancel button. When clicked I get this…read more.. "Please contact one of our experts at 800-244-1111 between the hours of 8:00am to 8:00pm CENTRAL TIME. Monday - Friday......" So I call as it is 9:30am central time. Then your answering service says you are closed and to call between 8am & 8pm Pacific time. Then later in the same recording, your system says to call between 8 am and 8pm local time. Well it is 8:30 am where I live and 9:30 am central time. Yet the only person I can get on the phone is to BUY service and they can't help me. Your customer service is as bad as you internet service and I assume your internet service sucks since you can't even keep your time zones straight. I wish I could give negative stars!

I just had 2 of their employees walk right into my garage unannounced didn't identify who they were…read moreand scared the living daylight out of me they got the wrong address these people should have called their customer first, you do not walk into somebody's house unannounced

The phone (VoIP) service is horrible, can not even have a conversation with the person on the other…read moreend.

The positive- no longer have freezing while streaming and much cheaper than TDS. You can actually…read morereach local technical support without waiting on the phone for 20 minutes to talk to someone in another country. No offense to foreign customer service, but there can often be communication issues. The negative- had a problem within a week of installation and had to go into the office to trade out the equipment. Within another month, had trouble connecting to the internet. Solved by rebooting, but a pain in the neck to do and time consuming phone call. The employees are young and nice but do not have basic customer service skills. First rule of customer service, when talking to an angry/frustrated customer apologize for the inconvenience. Also, no clear explanation of why the problem happened. They do ok dealing with the problem, but not good at dealing with people, and I have a more calm and patient personality than most. Really need to train their people.

Excellent service. Have had trouble-free service since day one with them. Highly recommend them.read more

We finally cut the cord on cable. We signed up for their residential service, and will stream our…read moreTV. They were very thorough, friendly and solution-oriented. They put the "service" back in Customer Service. Great people!