DO NOT EVER DO BUSINESS WITH T-MOBILE!!! It's at least an hour wait in their stores and the…read moreemployees are awful! They just push sales because they are paid commission; they have no interest or ability to provide actual service. If you call the toll free number you will be transferred from one inept person to another

I came here for a simple phone service. There are 3 sales people in here. I have been here for 30…read moreminutes? They have not gotten no one out of here yet? I really don't understand what is going on. There are six people waiting to be helped. I've been here before and much faster service. Someone spoke to me about the wait. There was no change in shift. I don't know why the service is so bad. A salesperson said to me that I could go to another store. They still have not gotten no one out of here. Sorry not a great review.

Pretty amateur shop. I took in for a motherboard repair and they took 2 weeks to finally say the…read morephone doesn't work. And didnt refund my money. I took it to another shop and they fixed it same day. The chiara complained about previous repairs being done to the phone citing that being the reason for failure, while the new shop confirmed that my repairs were adequate and the problems were elsewhere on the board. Amateur, and shady. 2 weeks to return my phone broken, kept my money and citing incorrect issues. Two stars instead of one because I'm sure they're okay for a simple fix like a screen replacement.

One of my lenses on my phone camera broke and I couldn't justify buying a new phone even though it…read morereally affected how I could take pictures and videos. They fixed my camera and for an affordable price! I thought my camera would just be better than it was broken but the work was done so well it was as if I bought a new phone! Decided to get a new phone case as well and was glad I chose this place as a one stop shop. My mom's iPad was acting up and I suggested taking it here as well and work was just as great for her too. She texted me after the work was done "I'm so happy". Will definitely be back with any device issues I have in the future.

My dad referred me to go here to get my iPhone 6S screen & home button fixed. Billy was the one who…read morehelped me. He gave me a pretty good price & even offered to fix my home button for free. I dropped it off around 2:30PM and picked it up an hour later. My screen is now in perfect condition and home button also works. Thank you Billy! I would def recommend coming here to fix anything phone-related. Great price, great service, what more can you ask for? ALSO just a FYI, CA$H ONLY!!!!

So I thought I purchased a "new" phone. Tried to transfer…read moremy remaining apple care to my "new" phone only to be informed it wasn't possible bc the phone was pre-owned. Purchased at Target in 2014. (Apple looked this up with the serial #) Went back to this business bc I purchased it 3days ago & I had a camera focus issue. Went at 3pm was told to come back in a hour" Came back, the guy said he couldn't fix it, to WAIT for his boss another 45mins. An hour later at 5pm the guy signals me to come to over that its fixed.... I asked to still speak to this "owner" I've been waiting for. Billy the guy I purchased it from comes out & says it's new, he just didn't clarify that I couldn't get Apple care on those phones. I tell him Apple said as long as its new they are able to & he tells me no. Seriously? So Apple is lying? I don't think so! Then the guy goes on to say he was surprised about the condition I had my phone in bc it had like a minimal rim of dirt ... Guy wasn't even the owner!!! So I wasted 2hrs just waiting to get lied to & criticized. Not good business ethic at all!!!!!!!!!!!!!

Great Professional Service. After having my phone sit at another repair shop for almost a week I…read morebrought my phone to Phone Electrik. Seen it driving by one day and couldn't wait to stop in. Mahound explained everything in detail about what was going to happened with phone and let me know what the pros and cons were. My phone was able to be fixed the same day after being without it for almost 2 weeks. The communication was wonderful and the pricing was reasonable I will be a returning customer.

Very helpful and knowledgeable, highly recommended. They helped me with my phone situation. If I…read morehave any future problems with my computer or phones, Phone Electrik is the first place i would goto.

I would give minus 5 stars for poor service. I brought my phone that was not charging. It was…read moresimply the charger issue and bought the charging cord. When I brought home I realized it had a wrong prong for the adapter and I also found extra charger. I came to return and they refused. They claimed it's non refundable. I was never informed. They also claimed it was my responsibility to buy the correct one. I had no idea it was selling other than what I had. After multiple exchanges they agreed to exchange. They brought a correct one and when I requested to show me if it works they showed me behind the counter where I couldn't see. When I went behind the counter to see it was unplugged due to cord still bundled in twist tie. When I requested to undo the tie so I can see they refused and continued to tell me they can see. It took another 5 min to untie so that I can see it was charging as it was my "responsibility ". Manager Jose on the phone and Maria was at the counter.

Let's start off with the welcome very nice and attentive guys greeted me right away and asked how I…read morewas doing instead of what did I need or how can they help. It's always good to be asked . Well let's get to business and say it the best short way just a wonderful experience although I walked in with a problem as my phone was broken they offered me what I wanted to hear options and non the less a great bundle as they explained that I could save more if I had extra lines being that I was already looking to get my son a phone I was able to walked out with a heck of a bundle deal .. thanks Greg and Davida for taking care of my needs and I'll definitely come back when I have a little extra $$ to get my upgrade on the 3 month purchase deal you have.. till then I will recommend all my known peeps to stop by so I can get thoese extra discounts thanks a million.. and remember to ask for Greg or David although I think they are the two gentlemen that are their all the time.. thanks again

I came in for a screen repair and was quoted $49 before any work began. I confirmed the price. Work…read morestarted. After waiting an hour and a half, I was told the price had changed to $89. No call during the wait, no warning, no authorization from me. They had installed a higher quality screen -- described as a technician error. I explicitly could not afford this. That is why I agreed to the $49 option in the first place. I did not request an upgrade. I did not authorize a price change. When I declined, I was asked to either wait longer while they reinstalled the original screen or return the next day. I had already waited 90 minutes and had neither the time nor the money for options I never agreed to. The final amount charged was $22. If this was genuinely an accident, the resolution would have been immediate and the original $49 honored without negotiation. Confirm your price in writing before leaving your device here.

This repair shop is a hidden gem! My husband's iPhone 14 Pro Max screen kept cracking (dropping it,…read moreof course), despite using a case and screen protector, and he finally had enough. We were fortunate to find this place conveniently located nearby. We stopped in to get a quote on the repair's cost and turnaround time. Staff provided three options for screen replacement, ranging from $60 to $80, depending on the type of screen. We also opted for another screen protector for $3. The repair took about 45 minutes, and the phone looks brand new. I will definitely continue using this place for any iPhone repairs. They also sell pre-owned iPhones.

Excellent customer service with utmost significance in customer satisfaction. I've recommend…read morenumerous friends to this store and they were all very satisfied with service they received. Very polite and will try his best to give you the best deal possible for your needs. I'll be recommending anyone that is in need of a phone/service and this will be my go-to store for all my phone related needs.

5 star service from an amazing employee named Michiko. I had THE most aggravating tech issues with…read moremy cell phone yesterday ~ as in I could not use ANY feature including text, calling, maps, email. Arrrgh!! So Michiko helps me by making several calls and contacting the maker of my phone. She spent nearly a half hour resolving my dilemma. Eventually she was able to actually fix my phone herself (I was unable to even turn off my cell but somehow Michiko managed to power it down and get it to function again). Michiko is a stellar employee who went beyond the call of duty to help a customer she's never before met. I will gladly support J. Mobile, Inc. after my customer service experience at this business. Thank you again, Michiko.

I brought my computer in for a usuauly 7 month cleaning, met Daniela and was absolutely great…read more I had my service done within an hour. Price was great also! Thanks Daniela.

I am grateful for quick reply and a quick turn around on what it possibly could be and they solved…read moremy problem within minutes by asking me to try something. I didn't even have to take the machine in. I would for sure use them in the future..

Came in to upgrade one of my phones. The manager here lied to me about the pricing of the upgrade…read more I looked at the invoice when I got home it showed alot more than what he quoted me. I will be going back to talk to him about this issue. I read some of the other reviews and they weren't all that good. All I can say is becareful if you go to this location. Other customers seemed to be bothered when I was there as well. After this issue is resolved I will never come back to this.location.

Whoever answered the phone at 11:35 am on August 12th needs a new job. Did a simple call to ask…read moreabout insurance on my phone and how it works. The guy had a horrible attitude off rip and talked in a condescending tone acting like I would know what to do. First time calling this AT&T, he needs to work at a Waffle House if he got an attitude like that