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    Metro by T-Mobile

    3.7 (22 reviews)
    Closed 10:00 am - 7:00 pm
    Updated 2 months ago

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    Showed up late Sunday, and Carlos was so kind to help us. Went out of his way to give us our options, to make the best decision!

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    3 months ago

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    11 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    3 years ago

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    7 years ago

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    2 years ago

    Absolute worst customer service ever! Deserves ZERO stars. It's not worth the discounted rates.

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    7 years ago

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    5 years ago

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    3 years ago

    it was amazing, the staff at this metro was professional and resolved all my problems with a great attitude. Props to the manager Seada

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    3 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    8 years ago

    Jackie was amazing. Fast, personable, informative and helpful. Great service. Great prices.

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    5 years ago

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    6 years ago

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    Metro by T-Mobile Reviews in Other Languages

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    Review Highlights - Metro by T-Mobile

    Store Manager Richard helped me out plus he helped me with my old phone (setting it up + showing me how to do the factory reset) Overall, great experience here.

    Mentioned in 2 reviews

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    Data Telecom

    Data Telecom

    (7 reviews)

    Little Tokyo, Downtown

    There's no one that knows the know's the complicated world cables connections and computers like…read moreVik! He has the brain of a scientist with a Doctrine in making your entire system work with you understanding it. He has a wonderful communicator and has tremendous pride in what he puts his name on. From the clean strapping on the wires when installed keeping a straight solid line throughout or the organized connections to your hub of components and most importantly when you call him it's him that answers. Whether it's an emergency during the weekend or late at night he is there for you. There's those certain people who you know they can get it done and Vik is as elite as they come. I truly believe he brings more value for the money being spent than any other and I've used several companies. They take your money then don't answer once things get offline!

    Our Panasonic Phone System went out. I called Vic on a Sunday. He came out and told me what was…read morewrong. He ordered the replacement parts and a few days later fixed our system at home. Vic was friendly and very honest. He was dependable and very fair. I would highly recommend him to anyone needing phone repair. I have worked with many phone people. Vic was the best! Recently we moved our business in West Hollywood. Vic handled the installation of our new phone system. He was great! He was very reasonable in his pricing. He was very dependable and always on time when he was supposed to be there. Once again I would highly recommend Vic for anyone's phone issues.

    Circuit Genius Network Audio Video - Sonos Outdoor Speakers and Sonos Amp

    Circuit Genius Network Audio Video

    (179 reviews)

    Brian of Circuit Genius is a true perfectionist. He is honest and detail oriented. His word is…read morehis bond and we were fortunate enough to have crossed paths with him. We live in the South Bay in house that was built in 1921 with lath and plaster so getting good WiFi is not easy. Brian spent a few hours assessing our entire house, Sonos system and TV's. He provided a thorough, detailed proposal that addressed our needs. He did not try to nickel and dime us or oversell as others tried to do. Brian goes above and beyond (went to Home Depot to buy mat black paint to hide marks behind the media room TV). The 4 people who work for him are impeccable and care about the job being done beautifully. We are so appreciative of his work and follow through. Brian came back twice to troubleshoot a technical challenge from old equipment, at no charge because he insisted the entire system work perfectly. Read the many 5 star reviews of Circuit Genius over the past 7 years, which are spot on- so very happy that we did.

    UPDATE: THIS CONTRACTOR'S LICENSE IS NOW SUSPENDED DUE TO REFUSAL TO PAY A COURT ORDERED…read moreJUDGEMENT. My initial review stated that I was forced to file a lawsuit against Brian Staller / Circuit Genius (legally known as: Performance Telecomm) for breach of contract. The matter is now permanently settled by the court. After the vendor filed an appeal, the Los Angeles Superior Court ruled in my favor and found Circuit Genius / Performance Telecomm liable for breach of contract. Owner Brian Staller calls this a "frivolous lawsuit" in his response to my initial review, but the facts prove otherwise. In his response to my first post, Brian called the lawsuit "bananas-level false" and "frivolous." The fact that I won a judgment against this company not once, but twice--once at trial and again on appeal--means that two judges ruled in my favor, finding Circuit Genius / Performance Telecomm in breach of contract. The court's decision validated the vendor's refusal to honor two key contractual agreements: 1. The Refund Scam: The vendor refused to process an agreed-upon refund for a Yamaha receiver (which the contract stated had "No restock fee if not wanted"). Instead, he attempted to coerce me into a "settlement" that required me to sign a document agreeing to no online reviews, legal proceedings, chargeback attempts or warranty support for work done. 2. Deceptive Practices: After agreeing in writing to return to my home and install a network rack at "no extra charge," he later refused to do so unless I paid a new 2-hour service minimum. He then withheld equipment that I had already paid for and refused to refund the cost of that equipment. **This Contractor is now a Regulatory Liability** More than six months after the final judgment, Brian Staller / Circuit Genius / Performance Telecomm has refused to pay the court-ordered debt. His failure to comply with the judgment has resulted in severe disciplinary action: 1. License Suspension: The Contractors State License Board (CSLB), has suspended his license for failure to comply with an outstanding civil judgment. (See CSLB Record for Performance Telecomm; License 117708). 2. Business Lien: I have filed a lien against this business to attempt to enforce the judgement owed (See State of California Notice of Judgement Lien; File No: U250127585224). This business employs deceptive practices and does not honor contractual agreements. Brian is desperate to get 5-star reviews and refuses to accept anything less even if it means bullying and using intimidation tactics with his customers. A business that ignores its legal obligations, has a lien against it, and has its state license suspended should be a major red flag to anyone reading this. Do not put yourself through a lengthy legal ordeal with this vendor. Proceed with extreme caution.

    Frontier Internet

    Frontier Internet

    (394 reviews)

    Chinatown

    When Frontier's fiber service became available in our neighborhood, I was one of the first to sign…read moreup. It hasn't disappointed. The download speeds are at or near the promised 1 GB, what makes fiber different is the upload speed is also identical. I did hesitate becoming a Frontier customer given their past reputation for poor customer service, but that hasn't been my experience. I've had service techs visit me twice, both on time and successful with their service. Price point is a bIt higher than the competing cable service (then again, you kinda have to get their cell service to get the best deal). Still, service has been fast, mostly trouble-free, and consistent.

    I am having an absolutely terrible experience trying to get internet set up at our home, and…read moreunfortunately, we have very limited provider options. I originally ordered service on March 31st... and it's been a mess ever since. I've had multiple appointments confirmed, all requiring someone to be home for a 4-hour window, and not a single technician has shown up. I call the day before, the day of, and each time I'm assured someone is coming, only for no one to arrive. The number of hours I've spent waiting around and on the phone (over an hour today) is honestly unbelievable (and not in a good way). What's even more frustrating is the lack of communication and coordination, internally, they don't even seem aligned on what's happening. At this point, I'm beyond frustrated but stuck due to limited options. If you have a choice go elsewhere, do it.

    Metro by T-Mobile - mobilephones - Updated May 2026

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