Avoid this store and the manager Keith. I purchased a brand new phone and all the stuff totaling…read moreover $500. Less than a month later my phone stopped working and when I went in I was met with a ,"yeah, their recalled, you can have this" and was literally given a free phone. After the manager Keith was extremely inappropriate, hostile, and quite frankly, aggressive, the owner was contacted so I could at least receive a partial refund. 110$ was given and an excuse that Keith has mental illnesses that make him unable to control his emotions. I have never felt more uncomfortable and threatened in a place in my entire life. He didn't even finish setting up the free phone. He just made comments like "whomp whomp" and "it is what it is". I will never come here again. I will drive over an hour to another metro store. I suggest everyone does the same.

Sam was extremely helpful in setting up our new phone which we purchased from here. He was very…read morefriendly and informative provided excellent service and was very quick with the whole process. Highly recommend!

After moving to T-Mobile from Verizon I quickly realized what a horrible mistake I made. After…read morethree times, I tried to get them to fix the problem. My bill went up $20 a month. From what they told me was going to be. From what I here from other people? This is a common scam T-Mobile pulls on people. I was told I would also get a $200 Visa gift card but I have not received it and when I talk to customer service. They can't find it and don't know what I'm even talking about. The result was their service doesn't work where I need it to. Wouldn't that be breach of contract? The manager of the location was no help and told me sorry it's our service. If the service doesn't work where I needed to, then the phone is useless, and I should not be held to a contract. T-Mobile is exactly what it has been forever. It is a horrible company with horrible customer service. And no matter how many times I call or chat with them. They will not give you a regional manager contact.

This review is for the store located at 1429 N. Telegraph Road Unit B. In Monroe Michigan…read more I highly recommend this store to EVERYONE! The Manager had the patience of "Job" with a smile on his face and his voice so kind, as he answered all my questions, and I had many. He spent 2 hours with me and his assistant was great as well. They took good care of me way beyond the call of duty. I wanted to read everything and they provided me with everything and set up my phone for me and like I said, had the patience of "job". I will recommend this store to anyone who wants to know where to go to get EXCELLENT SERVICE. Thank you both for all that you did...GREAT JOB!

Not a T-Mobile owned store. A sales outlet and they will work to up-sell you. Staff can be rude…read more They fudged up our conversion from Sprint to T-Mobile, and it took up 5 hours, in the store for them to try to get it right. I have had ample time to observe them "operate". Go to another store.

From the owner: Visit the T-Mobile store in Monroe and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 15250 S Dixie Hwy can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Ron is VERY thorough and Detail oriented. He provides our company with support whenever we need…read moreit. Does GREAT work and is very reasonably priced!

Remove large screen tv from above fireplace, and move to tv stand. Arrived on time, knowledgeable,…read moreand efficient. Price was fair, and reasonable for service. I would recommend this company for your tech needs.

From the owner: A/V and Security Systems Solution Provider Tekin Systems…read morevision is to be the leading provider of integrated technology solutions. To accomplish this goal, a matrix of collaborated, advanced technologies and highly-trained, experienced personnel are brought together.Contact a team you can trust to get the job done right. -- Providing the best equipment, services and complete solutions! Professionalism of attitude, commitment and education in all we do! We strive to work with you to develop your individual strategic technology plan to assist you in growing your vision and protecting your people and assets.

I highly recommend peekaboo security cameras. The crew of Paul and Jeremy showed up on time focused…read moreand completed the job in a timely manner. They work professional and very nice. In addition I thought and received several quotes to get four cameras installed and let me tell you those quotes were all over the place but when I called peekaboo and told them that I already had my cameras and I wanted them installed the quote that I received almost fell out the chair. I'm very happy with the quote and I'm equally as happy with the job that was done. I ordered two more cameras and I'm going to have them install them next week. If you need security cameras you can buy your own and they'll install them or you can buy cameras from them whichever way you decide to go I guarantee you you'll be happy. Earnestine

I would highly recommend this company to anyone and have. I needed security cameras after a break…read morein attempt. Out of all the companies I called Paul was the only one who took the time to explain to me what type of cameras he would install and how they would function. Paul and Jeremy did a superb job of installing these cameras. He made sure that they were focused on the exact areas that they needed to be so I can now see around the whole perimeter of my home. Not one problem with the installation and my cameras work flawlessly. The price of what I was charged was great also. I would recommend them (and have) to anyone looking for security cameras!