Never open on time. Sat outside till 10.45 before they opened their doors. Going back to Verizon. If you can't open your business on time you need to close it down read more

We recently ordered their home internet service for rural areas. They advertised super fast speeds and the locator showed us to be in prime area. Sadly this wasn't the case, we got maybe 1-1.5Mb speeds on good days. We had taken advantage of the 15 day "free" trial in case the speeds weren't up to their claims. 14 days in and we had packed up the equipment and returned it to the store. Which is what it said to do on the paperwork. The store used a different playbook and wouldn't take it. They said it had to be shipped back and emailed me the instructions/return label to print off at home. We printed them off and again this set of instructions it said to return to the nearest store but we knew that wouldn't work. We dropped it off at UPS and waited. We got an email with the tracking information and it read that we'd get another email once it was received. About a week or so later that email came and all was well with the universe..... Another week passes by and we get a bill in the mail for $55 for one months of service. First we only had it for 14 days and we signed up under the 15 day free trial. Well we thought we had, apparently the employee didn't listen to me or whatever and now I was going to have to call the 800 number. UGH Luckily the guy on the other end removed the charge for the account, although they showed we owed $22 ??? He also implied that he was doing us a favor by deleting the charges. Didn't argue and we are just glad the ordeal is over. AT&T will be out Thursday to connect out internet. Moral of the story(review) make sure they know what you are signing up for and doublecheck everything. read more

I had some terrible things happen to me at the tmobile in jackson. One time they refuse to give me change back in cash. They gave me a bunch of pennies and nickels. For change after I paid my bill. But the one in in flowood. Was much nicer. They never gave me change in coin. read more

Walked in at approxinately 1520 (3:20 pm), was told we were up next, but sales rep promptly skipped us and lost a guaranteed Samsung sale by doing so. Perhaps it would be wise to better train the young man whose name was Marcus, as he was sorely lacking in the customer service aspect of the job, not even looking up or around; obviously having forgotten us. There are no doubt better candidates out there that would be a better choice for your overhead I'm sure. read more

Thank you Amber. Phone is working now. Very nice and patient. Clean store and smelled nice. Thanks