I should have read the reviews before going to the store in Madison, MS. Two weeks ago, I…read morepurchased a new computer (with a My Best Buy Total Yearly Membership) and have had nonstop issues. I was told by the tech on the phone that I should take it to a store for assistance. This morning, I took the computer in the store and the Geek told me I had to fix it using my Outlook account. I explained that I don't have an Outlook account, and he said I must have one to set up the computer. I do not have an Outlook account. I was expecting to leave the computer and return later, but he refused to look at the computer. I called tech support again, and he referred me to a store in Flowood. I drove to the store in Flowood and within 15 minutes the Geek had my computer repaired without an Outlook account. WOW, what a difference!! Lesson learned, stay away from Madison Best Buy!

Yesterday I needed a micro SD card so I ran to Best Buy's Madison to purchase it. Could not find…read morethem in store as employees were all too busy talking with one another. Finely found them and when I went to pay for it the price magically went up $10. When I complained the lady checking me out looked at me and her barked the response "Do you want it or not?" The guy sitting next to her explained that things get moved around but as there were four on the same peg I told him this was more of a bait and switch thing. Customer service here is pretty sucky and as a secondary note this is the second time I have been in here and experienced the same thing. I guess this is why I love Amazon so much. Never will darken Best Buy's door again.

Hands down the only place for automotive audio visual. Have used them many times and will continue…read moreto go down there! They treat you like family and the job is done right the first time! From mild to wild. They have done me right

They are a Highway 49 fixture! Other custom stereo, audio…read morecompanies have come and gone my whole life in Jackson - Pro Audio continues to grow and innovate. Family owned and operated by geniuses that know what you're asking before you can get it explained. They're the best in the business. Kind, thorough, detail-oriented and cutting edge. I don't even shop around any more - they're the gold standard.

I called Target in Jackson, MS twice at two different times. I called once back in January and…read morethen again today. Both times, they pick up the phone and had a conversation going with another employee laughing in the background. So unprofessional. I wish I could have recorded it. PLEASE, PLEASE, PLEASE train these people before allowing them to act at home on a business phone. I ended up calling someplace else a little further away and was able to get what I needed there. I passed Target going to the other place and I will continue to pass Target and go where people talk and act like they have some professionalism about themselves. ForRealFran

I like Target, but it's been sad to see this location, deteriorate every year over the last five…read moreyears. Never enough check out attendance for the amount of people they have, long lines at checkout, untidy shelves, dirty floors. Just seems like this hasn't been managed well.

Terrible they didn't fix my beats and said they sent me a email if i wanted refurbished ones but it…read moreis no where to be seen

Review / Caution About Leasing at Best Buy using Progressive Leasing…read more I bought a pair of JVC clip-on headphones from Best Buy using a lease-to-own option through a third-party leasing company. The headphones were very uncomfortable, hurt my ears, and felt heavy. I had them for less than 24 hours. I returned them the next day and attempted to exchange them for a more comfortable JVC earbud version that was the same price ($32). Even though the item was returned within the return window, I was told I could not do a simple exchange because the purchase was made through a leasing company. I was then told I would need to pay $85 to exchange or resolve the lease--despite the original headphones being returned and the replacement costing the same. This cost was not clearly explained at the time of purchase and appears to be related to lease fees, not the product itself. This experience was extremely frustrating and confusing. If you're buying low-cost items, do not use this leasing company. Returns and exchanges are far more complicated, and you may still be charged even if you return the item quickly. None of this was clearly explained upfront. Best Buy needs to do a better job informing customers that leasing significantly changes return and exchange rights. Buyers deserve full transparency before agreeing to a lease.