The people that worked there were very nice and helpful. Replaced my iPhone battery quickly!

Great expertise with the product that I brought in for repair. I could not have been more pleased.

Last week I dropped my 2 year olds iPad to have the power button replaced. Upon arrival the lady at the front desk took my info and told me she'd give me a call with prices later after another employee had a look at the device. (I'm assuming she was talking about the man who fixes them at this location). She also informed me that since ipad screens are so thin it would have to be shipped off to be fixed. She explained that if they were to do it in store the screen would shatter and need to be replaced as well. So to avoid that protocol for an iPad that wasn't also getting a screen was to be shipped and that it would probably be a week or so before I could come pick it up. A couple days later I received a call saying that the power button repair would be 89.99 but that I also needed a battery. I explained that the iPad was practically new and to my knowledge did not need a new one. She insisted it did and who am I this is what they do right? So I agreed. Fast forward a couple days I get a call at 7:46 pm. The call is from an employee apologizing about the time telling me that they are closed but he just got done with my iPad and that it would be available for pick up the next day. In my head I'm thinking wow that was fast but also excited because my 2 year old is going to be so happy. Today I go in to pick the iPad up and the man checking me out calls Brian who fixed it. Brian informs him he actually did not replace the battery because it didn't need one (exactly what I tried to explain on the phone but I am thankful it's going to save me money). The other man continues to ring me up charges being 199 for a screen and 89 for the button. I asked him about the 199 charge because like I said it earlier in the post the iPad was being shipped off to avoid any issues. He does all he can do to help I wait on the repair man to arrive to help me. He finally arrives after a long wait and really didn't seem to have the power to help either. He told me best he could do is discount it down to the price of a power button and battery. Also told me I came in prepared to pay that so that's what I should pay. This didn't make sense to me why would I pay for a service that I didn't receive? Why was I being charged for an iPad screen when I was told it was being shipped off so there would be no fee? Every employee in the building told me that it was a miscommunication and that I should have been called so why was I responsible for anything other than the price of the power button? Finally a manager was called over the phone and I was told by the employee who spoke with her that the best they could do was 125.99. At this point I have wasted hours, been bullied & humiliated because I have cried in front of everyone. To keep my 2 year old happy I finally paid the amount I obviously had no other choice. I've never felt so pressured nor have I ever seen such poor customer service. read more

Batteries Plus - Battery Stores Near Me - Flowood, Mississippi

I had taken my son's Nintendo switch to a couple of different places locally to get his charging port replaced. They told me it couldn't be done. Batteries plus bulbs replaced it for a great price! read more

Located in the shopping center. Batteries and bulbs for cars, trucks, boats, motorcycles. Friendly people. Will take old batteries, if you buy a battery. Interesting decorative bulbs for the house. :-) read more

Batteries Plus - Exterior - Battery Stores Near Me - Flowood, Mississippi

My visit today was terrible far as atmosphere from other customers they are so impatient and rude but the young kid who works there made my visit a phenomenal experience very professional and could answer any question I had. I recommend treating him to lunch it's hard to find good help now days. read more

Great store!! Everything you could possibly need! They have batteries for boats, motorcycles, cellphones, security system, you name it, they've got it!! And don't forget your lightbulbs while you're there. LED, fluorescent, landscape lighting and security lighting. One stop shopping! read more

Hours of operation on the door and website states this place is opened from 9am to 9pm Monday through Saturday but as I sit here in front of the store at 9:20am, the doors are still locked and no one is in the store. read more

This is the best place to get batteries or chargers. They have multiple locations for convenience and the staff are always polite and happy to help you. read more

Scheduled an appointment for 11:30 on Sunday to get my screen replaced on my phone. Got there at 11 and waited till 12:30 and they were still closed. Went somewhere else got it done in 20 min. Won't be recommending this place. read more

Staff could be more customer friendly. Do not get your cell phone screen replaced here. 2 days after having my screen replaced, I ended up having to purchase a new phone. read more

These are very nice folks who go out of their way to help you. Have gotten everything from golf cart batteries, flashlights and lightbulbs from them. And the did a key fob and ipad repair for us. We use them regularly. read more

If you need a battery. This is the store you need to go to. If they do not have it they can get it. Friendly folks will help you find the right battery. They have every type of light bulbs. You need to check out this store for yourself. They have all kinds of electrical devices. read more