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    T-Mobile Experience Store

    2.3 (7 reviews)
    Open • 10:00 am - 8:00 pm

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    Spectrum - Me. Unhappy w SPECTRUM. NEVER AGAIN

    Spectrum

    1.8(20 reviews)
    0.1 mi

    This is truly a joke of a store. I've been here for probably 2 hours, I'm still waiting as i'm…read morewriting this so i'll be here for over 2 hours by the time i'm helped. I get it, it gets busy things happen. but the manager needs to get up and get on the floor and help. i sat here for an hour before he finally came out after a customer complaint, talked to them for like a minute then went back. like hello?? maybe stop scrolling on instagram reels and do something about the 20+ people waiting in line to be helped. also someone went on break in the middle of the rush. i don't understand why he thought that was a good idea or who approved that. 0 customer care. I genuinely don't know how their hiring process works or where they find there people. It truly takes a special type of person to not care and give such bad service. i get it you wanna go on ur break but I work in retail and you don't just do that. I've also seen other people wait here for 45+ min to return equipment then be told they can just go to ups. why couldn't they be told that initially??? i'd be livid if i waited almost an hour for absolutely no reason. The way this whole thing is set up is a JOKE. There is absolutely no reason for me to be waiting 2+ hours to exchange equipment which will probably take no longer than 10 mins. truly ridiculous store and company. being in here genuinely ruined my day. UPDATE---- The guy just came back from break and started helping someone else. I have been next on the list for 33 min now this is truly ridiculous and i will be switching my internet after this.

    Do not, I repeat do not do service with Spectrum! Their rates keep increasing and when you go to…read morecancel, they keep you on this never ending loop of "let me explore more promotions". To the point of the girl saying "I'll be right back" and I said "oh goodness I hope not". They claim I called their department to find a better deal when I explicitly chose the option to "disconnect" my service. The line auto transferred me to the department to try and save their customer (me). But I was not going to stay. They asked about my cell phone bill, new bill with my new provider, usage and who used it's and so on and so on. I just wanted to cancel. They would not stop going through the "let me find you a better deal" loop. It was so frustrating. Their Internet service was ok. But they kept raising or changing prices for my Internet and streaming from when I originally signed on. They doubled it within a year.

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    Spectrum - Luis is very racist

    Luis is very racist

    Spectrum
    Spectrum

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    Best Buy

    Best Buy

    2.3(92 reviews)
    0.3 mi
    •$$

    This review is about the online ordering system not necessarily about the Samford store…read more I wanted to write the review to let people know not to trust the online ordering system if you are using their credit card to purchase anything with the 0% financing option. I purchased a fridge in April 2025 and selected the option to finance for 18 months at no interest. I went on with my life making payments each month assuming there was 0% interest. To my surprise when i looked at the statement this month (I dont usually look at statements) they had been charging me interest the whole time. The promotion was never implemented. So far they have charged me over $500 in interest. When i called them today to question this their answer was that thye could not do anything and that it was my fault for not looking at the statement. I was disappointed because there was not even an apology by the account manager I spoke to. He even said that they would not even fix the issue going forward that they will continue charging interest. Disappointed to say that i will never go to best buy ever again after they robbed me of over $500. Will pay up the card, cancel and buy from other stores or online moving forward.

    First, we were greeted by a very friendly and courteous employee as we came through the door. What…read morea breath of fresh air! We brought my husband's Amazon Fire tablet in to have it factory reset as it had a virus. To our delight, there was NO CHARGE! WOW, made our day...thank you Best Buy and the Geek Squad!

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    Best Buy
    Best Buy
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    T-Mobile Experience Store - mobilephones - Updated September 2026

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