Rubén was excellent at making getting new phones easy. Process still consumed some time but he…read moreworked with us every step of the way. Highly recommend

While this is a corporate store, the male workers here were very rude and condescending while I…read moretried to get my upgrade. If you're upgrading your phone, apparently you don't even need to go to the store, you do it through their app and it ships to you. No one notified their customer of that and yet we're somehow supposed to know. Regardless, their customer service is abysmal. If you want better service, you're better off going to the downtown Orlando corporate location.

Tyrece was a great great GREAT help. I went to the new AT&T store in winter park, and they sucked…read moreso I had to come to another store to get clarification on a lot of things. Tyrece was able to help me understand my new phone monthly installments and credit my old phone as a trade-in towards my next phone bill in a matter of minutes.

Looking for great customer service and assistance when you need it? Well keep looking because you…read morewon't receive it at this location! There are approximately two competent workers on staff willing to help anyone, those individuals are named Tye and Vance everyone else including management are incompetent and inconsiderate. This is the most poorly managed corporate facility that I have ever had the displeasure of being at. At this point I am considering departing the AT&T pattern and entering elsewhere if this is what customer service is going to look like all of the time! AT&T if you care to reach out to find out the totality of my recent experience and concerns you are more than welcome.

"ItsWorthMore.com" is a Super Trifecta Winner for selling your previously owned electronics. They…read moreprovide a streamlined, highly efficient, and modern system to process your resale transaction. Their processing platform outperforms the competition by offering a choice of shipping carriers, optional insurance protection, rapid turnaround evaluation and payment, as well as transparent communication throughout the process. I am very impressed with the quality of service and would highly recommend it to anyone trying to sell their pre-owned phone. "ItsWorthMore.com" has set the benchmark in how re-sell electronic companies should operate.

The photos that itsworthmore provided me of my equipment contain what appears to be dirt and…read morebenchmark dust on my equipment that were not present when shipped to them. Had they taken a cloth and wiped the surface, those abrasions would have disappeared. I have found this to be a common practice. I always get photos back that look nothing like what was shipped, and it has become exhausting to argue with them about it. Meanwhile, they race to pay you for the return without you approving their appraisal first in hopes that you don't contest their findings. I have dealt with ItsWorthMore on several occasions, and you would think by now I would have learned my lesson. Each time I have dealt with them, they have been very shady and dishonest in their sales tactics and looking at similar complaints on the Internet, this seems to be common practice. When looking to sell your device, such as an Apple product, ItsWorthMore lures you in with a higher quote than all the other online resellers. Once you begin dealing with them, you understand why. Their aim is to get you to sell your device to them and then downgrade the value of the device once in their possession. I submitted three Apple items to them for sale. All three items were downgraded in value by the company. Mind you, not the first time this has happened as they tried to do the same thing with an iPhone sale a few years back that I had to fight them on and finally won. In this case, I sent them a pair of Apple AirPods Max. I was quoted a price of $190.00. They downgraded the value to $170 citing there were scratches on the headphones. They paid me without my consent. Usually, they will send an email asking for consent to send payment based on their valuation. In this case, they rushed payment to me and closed the sale. I reached out to the company several times asking for them to send me photos showing damage on the device. Each time, they refused to send me photos and gave me the run around instead. As of this complaint, they have had my device for more than two weeks and still refuse to send me proof of their valuation despite my many requests. Every time I email the company or call them, they give me excuses as to why they cannot immediately look at my device after having it in their possession for more than two weeks (and promising resolution within 7 days). The fact they are playing these games with me at the moment and refusing to send me photos of my headphones they claim have scratches on them tells me everything I need to know about the reputation of this company. I would do a deep dive into the negative reviews that have been posted about this seller across the Internet. There are many, and there is a reason for that. Final Thoughts: The photos that itsworthmore provided me of my equipment contain what appears to be dirt and benchmark dust on my equipment that were not present when shipped to them. Had they taken a cloth and wiped the surface, those abrasions would have disappeared. I have found this to be a common practice. I always get photos back that look nothing like what was shipped, and it has become exhausting to argue with them about it. Meanwhile, they race to pay you for the return without you approving their appraisal first in hopes that you don't contest their findings.

Andrew and Taylor were etxremely helpful in aiding our purchase of phones and changing our service…read morefrom Sprint to T-Mobile. We were impressed with their professionalism, manners, knowledge, and customer care. We had a terrific experience and will go back for our future phone purchases.

I had a problem with my cellphone and the employee at the AT&T Store suggested that I go to…read moreCellular Tronics. I'm glad I did. Risa, one of the owners, quickly diagnosed the problem and they fixed it. Cellular Tronics was quick and the cost was reasonable. I strongly recommend them. They not only fix cellphones, but other electronics as well.

I am their number one fan! The owners are super friendly and know how to fix just about anything. I…read morehave an XS Max and the screen cracked and they replaced the screen. It has been working with no issues. I highly recommend Cellulartronics and their friendly professional services. Is it electronic? They will repair it!

I stopped into Best Buy to get a phone case and a screen protector. A young lady named Marissa…read morehelped me. She was very knowledgeable, cheerful, and a great help to me. She engaged me in conversation and made me feel welcomed to the store. Thank you, Best Buy for employing such a great person! Marissa helped me find just what I was looking to buy at a great price!

This review is about the online ordering system not necessarily about the Samford store…read more I wanted to write the review to let people know not to trust the online ordering system if you are using their credit card to purchase anything with the 0% financing option. I purchased a fridge in April 2025 and selected the option to finance for 18 months at no interest. I went on with my life making payments each month assuming there was 0% interest. To my surprise when i looked at the statement this month (I dont usually look at statements) they had been charging me interest the whole time. The promotion was never implemented. So far they have charged me over $500 in interest. When i called them today to question this their answer was that thye could not do anything and that it was my fault for not looking at the statement. I was disappointed because there was not even an apology by the account manager I spoke to. He even said that they would not even fix the issue going forward that they will continue charging interest. Disappointed to say that i will never go to best buy ever again after they robbed me of over $500. Will pay up the card, cancel and buy from other stores or online moving forward.

walked in at open with my mother to get a new phone. the lady who helped us, who I think was the…read moremanager on duty, was very rude and short spoken. did not smile once. when my mom asked to see the phone she told us to get up and look at them, did not guide us to the displays or offer to help us look at them. Very poor service at this location.

Under the guise of protecting my account, Verizon has designed a system to ask multiple questions,…read moreand keeping people in a hopeless loop, so that they never reach customer service. They simply won't talk to you until you have "authenticated", which they never allow to happen.