If I could give Alex Alejandro Jimenez 100 stars, I absolutely would! His customer service,…read morepatience, professionalism, and knowledge in helping me select the perfect refrigerator for my mom were beyond reproach. I cannot thank him enough for the time he spent assisting me, answering all of my questions, and keeping me informed through emails and phone calls throughout the entire process. His dedication, attention to detail, and genuine willingness to help turned what could have been a stressful purchase into an easy and enjoyable experience. Thank you, Alex, for going above and beyond in every way. You are a tremendous asset to Best Buy, and I truly appreciate everything you did for us. Best Buy is fortunate to have someone as dedicated and customer-focused as you on its team.

That female manager (oompa loompa) needs to go ASAP. Absolutely terrible. We asked an associate to…read morecall her over for help, and she didn't even bother coming over. She stayed where she was, sitting on her phone, looked at us, looked us up and down, and literally said "no." No effort, no professionalism just straight attitude and disrespect. That's who you have managing? Embarrassing.

I just wanted to say both times I've been in this location , William has helped me out . He is…read moreabsolutely amazing, is patient, and helps answer all your questions . Amazing customer service , thank you William .

I walked in to get my "FREE" T-Mobil iPhone 17 activated and my number switched over from Verizon…read more After about 30 minutes of waiting the Customer Service lady told me it was too close to closing time and she wouldn't be able to help me, but, she did suggest that I go over to Verizon to get a transfer pin to speed up the process the next time. That never happened and maybe it's my fault because I got really busy packing and moving but I never got any emails or snail mail from them until suddenly I get a text from T-Mobil that says I'm in Collections, my account is turned off and I owe $1100 for the phone! When I finally did get someone on the phone they could not explain why I didn't get any notification that trouble was looming! So now I have to pay off the phone so they will "unlock" it and I can have Verizon turn it on, which means I lost out on a "Free" upgrade from BOTH companies! T-Mobil sucks!!!

I brought my phone in because my screen was cracked they were very efficient in getting my phone…read morerepaired at a real good decent price. I had the lambs from braum's lullaby melted on my screen from my phone getting too hot which was annoying of course they were able to fix everything. I recommend them for phone repairs and any other things you need from the store. If my phone screen breaks again I will be back.

Nice store, and helpful person at the counter, but their price for a screen repair was the most…read moreexpensive. The OEM screen or Aftermarket was $250+tx, etc. The online order price for a OEM screen is 50-65. for a AMOLED screen, which is the best you can get. I can understand you have a store to pay rent and worker and all. But what value are you providing when you are charging close to $200 more than the RETAIL price elsewhere for the same product. It takes no more than 15-30minutes to change the screen on this model. While businesses are free to charge what they want, but vulture style pricing is bad. RIP OFF is what I would call it. Also, he wasn't sure he had it in stock.

If you are having problems with your cell phone, I recommend you get in touch with these…read morespecialists.I stopped there for my Boost Mobile payment asked the guy references regarding my phone fixing, They Do Fix Phones Too!!!! They are very quick to repair, To be honest, it took them 15 minutes to fix my Iphone 8 plus screen, at the end got my Service Activate and my phone fixed..

If I could give it zero starts I would. Girl who answered gave a lot of attitude, question why…read morewould I want to make changes to my account and then process to blowing me off by just saying call customer support becouse she doesn't know why I would want to make changes to my account.

Rich the cell phone Doctor can fix your cell phone & treat you as a family member with great…read morepricing fast repairs with quality workmanship..

Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

Go see Cesar for all your needs! My husband's iPad unexpectedly shut down on me and he needed it…read morerepaired asap. He shopped around at three different places and fixed cell phone repair charged him less than half of what others wanted. Cesar was honest, quick and thorough. The iPad was repaired in less than two hours. He was so glad he found fixed cell phone repair! Make sure to go here if you want fair prices and reliable and quick service!

He knew exactly what was wrong with my phone & how to fix it, it didn't take as long as expected &…read morethe price was pretty damn good compared to other places. Would recommend

Came in to have my Apple Watch screen fixed and Sunny was able to help get that done for me. He was…read morevery professional in explaining the repair process and gave me an estimated wait time but finished faster than I expected. He was super friendly and was a pleasure to meet. I would highly recommend him for all your electronic needs.

This one is in a overlooked small corner worn out looking shopping corner. The guy was helpful in…read moretrying to get a price. The price for a screen repair was the same. The OEM screen or Aftermarket he priced at $250+tx, etc. The online order price for a OEM screen is 50-65. for a AMOLED screen, which is the best you can get. I can understand you have a store to pay rent and worker and all. But what value are you providing when you are charging close to $200 more than the RETAIL price elsewhere for the same product. It takes no more than 15-30minutes to change the screen on this model. While businesses are free to charge what they want, but vulture style pricing is bad. RIP OFF is what I would call it. At least he had it in stock. Are they pricing these things because they can? as he quoted me, I mentioned the OEM online price, and he tried to say something about the quality of the screen as there was another customer in the store.. IF you are in such an emergency that you are willing to spend $250+tax for a SCREEN of the phone, then you really should just buy a backup working phone for that price or less, vs spending it on a screen. You will have a phone and be able to get a screen for around %40, and a number of places install for about $30

Nice staff! Clean and organized place…read more Got my T-Mobile Tuesday gift today! Reversible beanie! Parking is limited so sometimes I can't park close. I only come here when there's a good deal going on. My next iPhone coming up soon!

The staff was ok. The location is clean…read more First time collecting the T-Mobile Tuesday gift which was the Reversible beanie. A large self parking lot with limited parking spaces.

Went here a while back to get my old number back. Luna helped me every step of the way. I can…read moreconfidently say this is probably the best Metro pcs store I have been to.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

Tarik is the MAN. That guy knows how to run a store. Super friendly. Super kind. Super…read moreknowledgeable. I mean you name it.

Came in to upgrade from my iPhone 13 Pro, and Refugio, who helped me, was awesome. I told him I was…read morelooking at the iPhone 18 Pro or iPhone Air, and he showed me the difference between the two, went over the deals I could get for both phones, and even talked me through my current data plan and possible upgrades. He was really cool to talk to while we went through the whole process. He wasn't pushy, but still let me know about the difference between upgrades and accessories available. Really great, pain free experience overall. I'd definitely recommend coming in and asking for Refugio. He made the whole process really easy