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    Metro By T-Mobile

    3.9 (14 reviews)
    Closed 10:00 am - 5:00 pm

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    11 months ago

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    4 years ago

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    6 years ago

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    7 years ago

    Amazing experience thank you to Iris ! Was in an out of the store ! Very professional an nice young lady will definitely be coming back !

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    5 years ago

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    9 years ago

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    AT&T Store

    AT&T Store

    2.6(65 reviews)
    2.5 mi
    $$

    I am absolutely furious with the way My Wireless/AT&T handled my switch from Verizon. On Friday, I…read morewent in with my family to move our lines over to AT&T because the plans were more affordable. I explained to the rep Marcus that we also wanted to upgrade every phone. He said he could help but was leaving for the day and told me to come back in a few days to finish everything. He switched us over but didn't do any ordering of phones. Today (Monday) I came back ready to upgrade and was hit with the most ridiculous excuse I've ever heard... Marcus said my account was "on hold" and that he needed a manager to release it. He didn't know when the manager would even show up. Seriously? I drove to the other location on Golden Valley to talk to his manager Rick myself. That's when the truth came out: Marcus opened my account wrong, and because of his mistake I now can't upgrade my phones for THREE MONTHS. Rick and another employee, Mark, flat out told me there was nothing they could do. Their only advice? Go back to Verizon or switch to T-Mobile. I called Marcus again and he refused to admit fault, just kept telling me to "wait." Wait for what? For three months of their mistake to magically go away? Absolutely unacceptable. Because of their complete incompetence and zero accountability, I am DONE with AT&T and My Wireless. My entire family is moving to T-Mobile. If you value your time, your money, and basic honesty stay far away from this place. This has been the most unprofessional and infuriating customer service experience I have ever had.+ all of the employees are under the age of 30 they are unprofessional and need to be retrained.

    The store representative, Justin, was SUPER knowledgeable and helpful, but the franchise owner, My…read moreWireless, is doing him filthy by having him as the only employee on the clock all day long. I came in when they first opened, and there were like 4 or 5 people ahead of me. I waited almost an hour, and only 1 person had been helped during that time because they were apparently going through every little detail of his phone bill. The other people in line said they were there the day before and it was the same exact situation, so I left and came back in the afternoon only to find a similar line of customers where I waited yet another hour to be helped. It doesn't matter if it's busy due to peak traffic hours, there's absolutely no excuse for this understaffed corporate greed. Does he ever get a break or a lunch? Is that even legal? Do better, My Wireless!!!

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    AT&T Store
    AT&T Store
    AT&T Store

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    Metropcs

    Metropcs

    3.5(8 reviews)
    0.8 mi

    Mauricio was very patient with me. He resolved three of my issues. It's a small store so be…read morepatient. It's only three people in the store. I've been with Metro 20 years. Never had any issues always get good service.

    I went in to buy a flip phone for my elderly dad, the young guys in there were busy talking between…read morethemselves in Hindu, I thought it was rude to begin with because I didn't understand what they were saying. When they finished their conversation, they told me their store didn't have the phone in store and that they would have to get it from another one. It took 2 days, several calls looking for their actual store number, the number the guy told me i could call him on was answered by another person who said it was he was a cousin and that it was his number but he wasn't available. Right after I hung up, he called me all apologetic that the phone was not in. After an entire morning/afternoon, he called me to tell me the phone could be picked up. They even charged for a new SIM card when they easily have given my brother for free since they didn't honor their word about delivering the phone when they said they would. Fast forward to Sunday March 24th, turns out they activated the wrong number to the SIM card that was suppose to be for this phone and now my sister has no phone for 2 days until they can fix the problem. WTH?!!!!! Incompetent people representing Metro by T-Mobil at this location.

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    Metropcs - Winner of our ihome wireless keyboard Bluetooth speaker stop by and get a chance a win a price all you have to do is purchase a new phone

    Winner of our ihome wireless keyboard Bluetooth speaker stop by and get a chance a win a price all you have to do is purchase a new phone

    Metropcs - Find us on yelp !!!!

    Find us on yelp !!!!

    Metropcs - Cool discounts  with metro smart ride

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    Cool discounts with metro smart ride

    ZAGG Valencia - ZAGG Apple Watch SE glass screen protector

    ZAGG Valencia

    4.4(342 reviews)
    3.2 mi
    $$

    Excellent service. Very polite employees…read more Happy all the time I go there. Great deals on screen protectors.

    ZAGG IS NO LONGER ZAGG…read more I've always ran ZAGG screen protectors and loved them and the assurance they offer... Recently I upgraded to the iphone 16 and knew instantly who I wanted to trust to protect my screen. Went directly from Apple to zagg and had a new protector installed. I chose the option that provided protection along with privacy from the sides A $75 protector.... (My girlfriend has one from Amazon she paid 20 dollars for and has never had any breakage on it and it's also a privacy one, hers is impossible to see from the sides.... The zagg offers no privacy unless your brightness is entirely down with True Tone off.FYI) 2 days later on the first drop from under 2 feet... it broke across the entire screen... I went back and had it replaced hassle free with the same style protector. (This is when they informed me about their new policies that ZAGG will not cover cracked protectors now and that really made me sad because that's what really made ZAGG stand out) now it had air bubbles so I had returned around an hour later, I thought they would push the bubbles out. I was in disbelief that they took it off threw it away and replaced it entirely! This made me feel relieved, I thought wow they really want me pleased! LOL this screen protectors has broken 4x in 3 days... it's got hair lines all through it!!! I will definitely never use another zagg protector on one of my phones. The employees were super chill, they did not like the policy changes themselves so they say. Regardless for me to pay 75 dollars for a screen protector and it be breaking on impacts of less than 2 feet... absolutely not! But will definitely not ever refer a friend to buy a zagg product again.

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    ZAGG Valencia - Great job, no bubbles.

    Great job, no bubbles.

    ZAGG Valencia
    ZAGG Valencia

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    Metro By T-Mobile - mobilephones - Updated May 2026

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