Diane saved me about $180 off my bill. She was very knowledgeable and explained everything to my…read moresatisfaction. She didn't use tech jargon, but made it easy to understand for my feeble mind. She saved me money, upgraded my service and was pleasent throughout. This Spectrum location is top tier.

Very disappointed in my most recent experience with spectrum. I went there to try and look at what…read moreI can do in order to lower my bill and was presented with the only option of adding a "phantom mobile line" in order to lock in some promotional rates (keep in mind I only have TV and Internet with spectrum). Which I would then have to come back and cancel that line in 4 months in order to avoid any additional fees on the line itself. Seems like a very shady business practice for people that have been loyal to spectrum for years to jump through hoops. The representative whose name starts with a "D" and has already seen mentioned on multiple reviews was not empathetic at all and basically told me "if saving $600 a year wasn't important then she couldn't help me". After that she proceeded to tell me I can try to call customer service to see if they could offer anything. Aren't the people who work at this establishment supposed to help their customer, why even bother coming in if you're just going to try and sell me on something I don't need and not address what I'm asking? Overall left a really bad taste in my mouth and definitely looking at my options outside of spectrum specifically because of the horrible interaction with this staff member.

First time coming into the Verizon store and spoke to Sabrina. She helped me more than I could have…read moreasked for. If you need anything from there ask for her.

Elisa was amazing!! She was so easy going and very knowledgeable. I feel like a rookie with…read morechanging phones and she let me know how easy it was. She help me in store as much as possible and then I finished the rest at home. Only down side was when we walked in no one told us there was a check in area, so we walked around for a while until we found where to check in. I changed into Verizon and so far no issues! Will definitely visit this store for any needs!

Horrible. Always down. And the owner is extremely rude and aggressive…read more Also expensive.

If therevis any connectivity issue, Supernet's staff is right on it, trouble shoots and fixes the…read moreproblem. They stay in touch letting you know the status of your service throughout the fix/repair! Great people & company to work with!

Now I got Internet with good speed hopefully it will be stay and Very Good Job for Leo thank youread more

I've been a customer with Giggle Fiber since I moved to Monrovia ~5 years ago. I thought I had…read morealready written a review but I will add one now as my opinion has not changed. This is a great business. My previous experiences with cable/tv/internet etc service providers had been dismal. Constant service disruption, speed spikes and crashes, price increases and shilling for extras and unnecessary services. Not the case with Giggle Fiber. The service works, they increased the price once (by $5) in 5 years, outages are brief and seldom and best of all they leave me alone. I do not track my speed for the service and cannot say if it is consistently what is advertised. The good thing is I don't need to because everything works. I can stream a movie and work on my laptop while my kids play video games and my wife watches something on her phone with a tablet on and everything will work like it's supposed to. If you live in Monrovia or surrounding neighborhoods with service available I would recommend it.

Joseph did a great job and was very quick and professional plus knowledgeable of the technologyread more

Such horrible service. They took over our internet service from Verizon and it is fine when it…read moreworks. But when there is a problem it is SO hard to get any support. Chat bots and voice bots and charges. When our internet was out it took days to get a technician to come out. And when a family member tried to get service, they couldn't get it installed for weeks and then when they cancelled, they charged them fees. Once again incredibily hard to get someone on the phone to clear it up. Incredibly frustrating company to work with. Once you fight your way through the obnoxious script the customer service has to go through you can eventully get what you want. But it is brutal.

We stopped by to return our old Wi-Fi router and had a great experience. Ashton was incredibly…read morefriendly, helpful, and knowledgeable. He took care of everything quickly and professionally, and even helped us lower our monthly bill, which had gotten pretty expensive. That was a really nice surprise, and we truly appreciated him taking the time to help us save money. Excellent customer service all around. Thank you, Ashton, for making the whole experience so easy and pleasant!

I've been a customer for many years, but the monthly fees have continued to increase drastically…read more I've called several times asking if there was anything they could do to lower my bill, and each time I was told no. It wasn't until I called to cancel my service that suddenly I heard, "We have a great offer for you. We think we can help." Unfortunately, by that point, I had already switched providers. I switched to GigabitNow Fiber, which offered me a much better deal along with faster, high-speed internet. I encourage everyone to shop around and find what works best for you. A company shouldn't wait until you're ready to leave before suddenly offering to help, especially when you've already reached out multiple times.

I highly recommend Supermatrix Communications. They gave me a fair price and did an excellent job…read more They cleanly ran the coax from the garage to an interior closet so I could move my Cox cable modem to a central location in the house. They ran a LAN category cable from the new modem location through a wall with a nice category cable, LAN jack, and wall plate. I highly recommend their work. They did an excellent job and cleaned up after themselves.

Robin and his team were great. Nice and easy to work with. I needed 3 double drops. I reached out…read morefor a quote and he responded right away. Asked a few questions and we were set. Showed up on time and did exactly what I needed in a very timely manner. Highly recommended.

I've used various IT people in the past and these guys are great…read more They did my instal and troubleshot a few issues. Quick and easy. Even gave some tech support after hours on the phone. Good pricing and great work. I'm glad I have these guys in my phone. I will be using them for more work in the future. I highly recommend them.

Great service! Came out very quickly to get our office wifi set up. Wifi works great and their…read moreexcellent service is much appreciated.

Charter internet ,TV and phone,all 3 in one only 29.99 each.they do time warner cable ,dish…read morenetwork....also if you want camera , speaker,professional design.....

Finding internet was a pain, but this guy made it fun. He gave me a great price on a router and…read moreprovided me with the best deal out there.

i was visiting from los angeles and came in because my phone had severe water damage…read more maui was amazing! he was very personable and professional. he listened to all my concerns and remembered the details of my requests. even though the store was busy and he worked quickly, he never made things feel rushed. he always took the time to explain things and make sure i was happy with what i was getting. i have been with t-mobile for more than 20 years and this is one of the best experiences i've had.

I went in to return equipment, quite literally the same exact service and piece of equipment as the…read moreperson ahead of me, and they took his equipment, no problem. When I was helped, they couldn't take my equipment and insisted that I could only mail my equipment back. Very inconsistent with their communication and poor quality of training to the staff.