I had a great experience working with Juan. He took the time to review my account and helped me…read morelower my monthly plan without making me feel rushed or pressured. He was friendly, knowledgeable, and explained everything clearly so I understood my options. It's refreshing to receive customer service from someone who genuinely wants to help instead of just trying to sell you something. Thank you, Juan, for making the process easy and helping me save money. I really appreciate your excellent service!

Slow young lady doing g no task just say welcome and nothing else. Just waiting labor and long…read morewaiting line for simple request. This place should be shutdown and accept as online only. No timely management at all. What kind of business they doing?

I was just walking by and noticed that they fix charger ports here…read more I was probably there for only about 10 minutes, before he let me know my charger port was fixed. He even cleaned my phone speakers.. I work at a construction site so there was a lot of buildup.... I haven't been able to hear out of my speaker in about two years. lol. 10/10. Would highly recommend.

I knew this was going to happen. I brought my phone in for one thing, next thing you know, my phone…read morehas this problem, and that problem. They have a little table in the front but I doubt they work on the phones there. When they called to let me know of all these additional issues, the guy was very pushy. He even tried to "lower" the price AFTER I had already paid for something I could've done at home. I'm not paying more for than what the phone is worth. As I left, I remembered this had happened to me with this place before (around 3/4 years ago). They have street parking and a parking lot behind. Would I recommend this place... mmm .. no. Save your money. Do some research. Personally, I would have them fix my phone right there in front of me.....

Corina was wonderful and patient. I will be back. The associates also help one another and that's…read morewhat I enjoy. I like that Dayan came from the back and immediately jumped in and helped with the set up. I appreciate it so much. I'll be physically stopping in. I have the patience of a gnat. Internet next! Y'all rock.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I wanted to leave a review because this man helped me with my iPhone 11. My phone was completely…read moreshattered on both sides and he fixed it for 170$. While other phone repair places didn't even bother to open up my phone. I left my phone he had it ready first thing the next day when he opened. I appreciate the fast service, how kind he was with helping me out financially and overall the best family business I've dealt with. Love this place would recommend bringing my other devices to get fixed here as well !

I had my iPhone screen repaired here r Within a few months…read morethe screen goes out because the edges started lifting I returned to the guy he tells me it's not under the warranty because it's one week over He also tells me that the screws are missing ( he was the only person that worked on my phone!) I took phone to someone else to find out the guy there put glue on the edges to keep it from supposedly lifting! DO NOT take your phone to this place!

Easy to work with! Was able to sell them my iPhone 11. Made the process quick! 100% recommend!read more

Would recommend this company to anyone. Professional and paid me extra cash on the spot. Thank you…read moreguys for a great, positive experience.

I recently had the pleasure of using Kit Cellular for my cracked iPhone and I must say, I was…read morethoroughly impressed with their customer service! From the moment I walked in, the front desk gentleman was very helpful and welcoming! The repair process itself was fast and efficient, and the technician was friendly and professional throughout the time of waiting. My iPhone looked brand new after Nara fixed it. He also gave me a free screen protector because mine was all messed The price for the repair was affordable, costing $100, and that is reasonable. Apple quoted me for $600 and other technician quoted me $150-$200. Overall, I highly recommend Kit Cellular for anyone in need of phone or tech repairs. Ty Nara for saving my iPhone.

Nara (new owner) is by far the friendliest and most honest person in this market. He's helpful,…read moreinformative, and goes out of his way to make sure you have everything you need. On top of providing good service, he's a great person! I came in needing a new screen protector and left with a new friend. You won't regret coming here!

this is a nice and friendly, family-owned place that i like to visit on the weekends…read more not only can i get my water bottles refilled, but i can also get a scoop of ice cream or the mocha cappacino (my fav) on a hot day. the lady that works there always welcome me with a smile and sometimes her adorable children can be found assisting her every now and then. If you go there mainly for water, you should definitely get their membership which gets you a gallon of water for only 15 cents. what a bargain!

This place rocks! Why its rocks because they have everything that i needed like for example, Ice…read morecream, soda, chips, phone card, calling cards. and this place they sales a lot of stuff like also cellphone, iphone case anything this place planet water cellular is a cheap place. If you lost your phone and transfer your number they can do that here. they only charge you the activation for $15.00 dollar sim cards. But if you want the phone you have to buy difference price total for example i brought mine cellphone there is 15.00 dollar for sim card and plus the cellphone which i brought is $145.00 for a phone so the total cost everything is $160.00 plus they came with home charger FREE. I know they have so many use phone that part only if the people lost their phone and they come here to buy. that what i just did. i lost my phone i end up buying here, everywhere i go they are too expensive. But if you guys want a cheap phone for a back up come over here at planet water. But once you buy it they test out everything for you before you leave out the door. they have ALL SALES FINAL!!!!!! with a big cap saying "NO REFUND, NO EXCHANGE, and all sales are FINAL. but my phone sell working everything and i love it. its all depend how you take care of your phone. And they are honestly. BELIEVES me.

Great store. I came for Water..They also have phone accessories at prices comparable to Amazon or…read morebetter. They also have parking. I will be back

This place is great! I needed my phone fixed because it wouldn't turn on and I needed it done quick…read moreand he gave me a cheap quote and it was done in less than an hour. I'll definetly come back if my phone acts up again and will be recommending it to friends! :)

Had an issue with my phone and came to this location. I was honored to be helped by Manny. He not…read moreonly helped me in a timely manner - he was professional, kind, and really provided me with amazing customer service. I didn't know if there was a solution to my issue but he was able to provide one that I was satisfied with. I've been a T-Mobile customer for over a decade now and this has been the best customer service I've ever experienced here. Thanks Manny! The store is clean and the team here is really solid. Super satisfied customer. Would recommend.

Buyer Beware...I signed up and transferred service from Spectrum and received 2 iPhone's and home…read moreWi-Fi with Jose at this office on March 17, 2026. By April 9, I was already calling tech support because the home Internet was so slow, and I was not receiving the speeds promised. When verifying my address, T-Mobile informed me that the address given by the store at the time of my signing up with Jose, was completely different from my actual home address! (the address used wasn't shared with me when I asked, probably to protect their employee) I tried to give the benefit of the doubt here that it was a mistake, but there is literally no other address associated with me, I bought my house in 2001 and he had my ID to verify and even printed out a Spectrum bill (my same address!) so I could receive a gift card for the balance due on my son's phone, which was a separate very long, complicated transaction...long story short, Jose used a false address to sell me home internet in my neighborhood, which is completely overcrowded and oversold! I have spent 2.5 months back-and-forth to try to get it improved, and T-Mobile would not even provide me with a free Wi-Fi extender when troubleshooting, so I spent $100 buying my own. T mobile customer service even lowered my Wi-Fi bill to $10 a month because they admitted fault and let me out of any contract to leave... Sadly, this last week while I waited and shopped for new service... It's become so poor that we've had to literally resort to hotspots on our phone to work, do school work during my son's finals week, and even to watch TV. Today I was able to get Frontier fiber internet installed and returned all my equipment to the LB store. Thankful the nightmare is over. VERY DECEPTIVE business practices from Jose at this location. T-Mobile should not be paying commission to their salespeople, it's obviously caused some to be pretty dishonest to make the extra money.

Carlos here at the Belmont Shore location was fantastic!! Please double his salary! I will keep…read moreusing Verizon for my phones and television(as soon as TV is repaired!). Brian Kamper

Carlos is the best. Verizon is fortunate to have him. He's…read morecompetent, fasts, and respectful. A rare combination of. John