This review is for verizon customer services I called March 20th to cancel my sons Gizmo line and…read morethis chick had me on hold forever. She finally came back letting me know I would have service for a few more days and then it would disconnect. Today I got a new bill and had to call back and the new representative told me he sees the note but she never canceled the line. That silly thing left me on hold just so she could twiddle her thumbs or what? Take a coffee break? I am beyond irritated

Went to Verizon today because my phone was running hot and not holding a charge all to be told by…read morethe rep that he wasn't a tech and to file an issue claim. I went home and called Verizon and it took me 4 calls to get passed all the automated calls to a person. Although she was nice and also advised me to also file claim, insurance said no that I wasn't able to file a claim for a battery issue and referred me back to Verizon. With all the money I pay with 10 lines I still couldn't manage to get assistance. So here I still am wit's a phone I can't use, very very unhappy customer

This place does not honor their so called "lifetime warranty". Sold a replacement screen for cell…read morephone that cost over $300.00. After installation, by them, the fingerprint mode would not work. They sent us to another repair place and they couldn't fix the problem. CPR apparently did not install the correct screen and when advised of this issue, they refused to do anything about it and wanted another $50. to install the correct screen. DO NOT USE THIS COMPANY. THEY ARE A RIP OFF AND WILL STEAL YOUR MONEY.

My phone just wasn't working. I took it there. A simple fix and I was out in five minutes. They…read morewere great! I recommend them highly.

This location is not helpful at all. I was in with my elderly parents with a problem to solve. Not…read moreonly were they not helpful, but they were extremely slow to get to us. Dakota who was "helping" us had the attitude of, we were wasting his time. Went over to Verizon...like night and day. They switched us over and were delightfully helpful. AT&T just didn't care at all to help senior citizens.

By far worst ATT Used to be so good but now it's a whole…read morenew staff Bunch of kids with no customer service Been here 3 times and walked out all 3 Pathetic excuse of ATT staff

I had an excellent experience with Rapid Computer Repair. John was incredibly responsive from the…read morevery beginning, taking the time to clearly explain the entire repair process before any work started. Throughout the repair, he kept me fully updated with regular status reports and even sent pictures so I could see the progress. Once the issue was identified, John presented multiple repair options and explained the pros and cons of each one, allowing me to make an informed decision. After the new hardware arrived, he completed the repair quickly and professionally. My computer is now running perfectly! I really appreciate the transparency, communication, and quality of service. I highly recommend Rapid Computer Repair and will definitely use them again for any future computer needs.

My gaming computer started giving me a memory alert. I contacted John at Rapid Computer Repair. We…read moretalked over the telephone and he gave me some diagnostic tools that confirmed my solid state drive was failing. We then discussed replacement options. He then had me initiate a defragmentation on my hard drive. This was smart since it took about four hours. After completion I texted him and he had me bring my computer right over. He replaced the hard drive, cloned my other hard drive to that new one, and then evaluated to make sure all was working well. Less than three hours later I had my computer back. John was pleasant, professional, and efficient. His charges were extremely reasonable. I am very pleased. I highly recommend him. His location was convenient for me but if I had another computer repair, I would not hesitate to drive 30 minutes to get to him.

Terrible customer service. They lie, cheat, scam until you waste hours of your life to get your…read morebill corrected. Also after months of getting the run around to get my bill corrected they made promises to give a refund that is no where to be seen and then my bill went up $15 this month. I hate yall

Worst internet ever. Super unreliable, very slow to fix. Wait times are consistently innacurrate…read more The app is useless and difficult to navigate.

This specific store lacks structure and consistency. Ive had to contact the VP of Customer Service…read moreto get my account corrected over the past 3 months due to staff not being properly trained. Their money machine is also always out of service leading to many customers being forced to wait in a queue that is hours long just to make a payment that takes 2min to do.

I've been dealing with this specific location for months. Two specific people. Every time we come…read morein, we are told something different OR they neglect to tell us other important details like timelines which determines a huge phone payoff expected. Yet can't provide the previous documented details of the timeline to me. Will be leaving this company with everything we have bundled. AT&T does not care nor does their staff. Save yourself and sanity - Do not use them. Go elsewhere.

I switched from Verizon to AT&T to get better customer service. So far, I am not seeing that I went…read morein to get my phone fixed and get some billing questions answered because my bill is way higher than they quoted me when I started. There were two people working. I was there for five minutes. Nobody even acknowledged that I walked in the door. There was another lady there very frustrated because she was trying to get the man to look at her phone because it was messing up and he just kept telling her that there was nothing he could do. She just needed to buy another phone. Didn't even try to help her. They were not busy. I do not understand why I was ignored. I would rate this store at zero stars but one star is the only option I have.

My step son had his phone stolen and he desperately needed his phone for work the next day. So we…read morewent into the AT&T store in Watauga and had an amazing experience. We were assisted by Salvador Gomez and he could not have been more patient or helpful. My stepson did not have his ID as it too was stolen so he could not show that he was an authorized user on the account and I was not an authorized user on the account so Salvador helped us figure out how to get that set up and helped us figure out the best deal since we were still paying on the cell phone that had been stolen. It was just all the way around an incredible experience. I give Salvador two thumbs up. He is an excellent asset to the store.

Thank you Becca for all your help. You were wonderful to work with, super kind and patient. You…read moremade switching over seem less. Thank you again!

DECEPTIVE PRACTICES AT THIS LOCATION Cricket location near…read moreN. Tarrant on N. Beach is deceptive. Do not go there! They will tell you that they've gone paperless and that is because they've added charges to your bill that you DID NOT purchase. Go to the one at Rufe Snow and Mid-cities. They printed out a receipt for me and I was able to see what truly transpired during my transaction with the one across from the Super Walmart at N. Beach and N. Tarrant Pkwy. First, I was charged for a Samsung that is advertised on their website and a poster on their door which should have been free since I was porting my phone number. I was charged $55 for items I did not purchase and, additionally, the $7/mo phone protection service which I have never been in the habit of purchasing. So, I was out $62 that I shouldn't have been! Diego (who called himself Dale) was my sales representative.

1 hour repair - I needed 8 iPhone repair…read more - pointed in the price - 58 minutes head my iPhone repair

i brought in a pair of headphones to be fixed, they said they could fix them, held the headphones…read morein there store for a month, finally got them "fixed" next time I went to charge them they were still broken. I called to tell them and they lady who kept her phone in her bra (I don't know her name) seemed less then willing to help accommodate the mistake. the experience was so bad I just let them keep the money rather than deal with them twice. sadly I can't leave 1 star :/