Anthony went above and beyond to ensure I had a great experience, if you have any questions or…read moreconcerns they're more than happy to explain to you the step by step process, and even the cheapest route to go! They honestly treated me like royalty when I came in for my iPhone 16 having issues. I was so pleased I even bought some company stock lol.

Do not take your phone to the place. They steal your information and scam you. I had my screen…read morereplaced and during the repair they broke my faceID. One week later someone attempted to make a fraudulent online purchase by stealing my information and stealing passwords Do not trust the staff they are not checked or bonded to secure your information

Stopped the store today. I was greeted by the manager. I explained my situation. He explained the…read moreprocess (destroyed s23 Ultra screen). We discussed my options as I had a Note 9 and a iPhone 14. He placed a temp screen on my s23 and proceeded to transfer the data. He was very professional and explained the entire process. I would definitely go back.

Dropped off PS5 on a Monday to see if it could be repaired because of a storm power surge. I waited…read more5 days Saturday to call because I was told it would take 3-5 days to repair. After 5 days of no communication I decided to call and to find out that they couldn't get it to turn on was a big disappointment and that I paid 64 dollars to have it repaired was mind boggling. They have to do better !!! Don't recommend for game repair

I bought a new phone there five weeks ago, wanted a better reliable service. the reason that I went…read morethere was that I had a boost Mobile phone and I could trade it in. The carrier would be AT&t and I was assured it would be good reliable service buy the salesman . Everything was good until the third week after I bought the phone, now I have no internet unless I drive somewhere and park in their parking lot with Wi-Fi. In the past 15 years I have never had a cell phone that did not have internet service, unless you were in a dead zone. I always had internet service at the house and when I drove out but now I do not. This was an H2O phone, and used the AT&t network. I guess I have to go to another carrier because this is ridiculous.

Great, efficient service! Today I realized my SIM card was broken and I could not get cellular…read moredata. I stopped in here on a Monday morning and they were great with helping me in less than 30 min. It helped that there wasn't a line, but the two techs made a stressful situation easy to solve. I will definitely be returning here for my phone needs.

I'm very grateful for knowledge and patience if this location's staff. As a senior citizen my cell…read moreexperience is nil and I feel no one has tried to push me into unnecessary purchases. More than once personnel have corrected User error' problems as well!

I won't go into detail about my general opinion of Verizon but just this specific visit. The store…read morevisit was Average. Minimal wait times, pretty much an in & out episode. The staff were friendly and prompt. I had a router that needed to be replaced, after I had gone through troubleshooting with the Verizon helpdesk for an hour. I will post a review for Verizon as a company in another post. This store did what they were supposed to, that is about all I can give for this review. My experience here was less painful than other Verizon stores I have visited before in the past.

Tried to upsell me to a new phone because my "storage was high" (LOL) lbut I was coming there for…read morea new SIM card....she tried to charge me 70 dollars for a new SIM card AHAHAHAHAHAHAHAHAHAHAHAHAHAHAHAHA please hire non-scammers because it's costing you customers. I went to the Verizon store by the weis and they charged me 40 without the fluff!!!!

Glad they are in the neighborhood…read more When I went, I thought they could have had more cheap chargers for sale, but oh well. I think I will go back soon to see if I can buy a case for my android phone and/or buy a cheap secondary phone.

Amazing service, great customer support. Fixed my cracked screen in less than 25mins.read more

Don't let them do any repairs on your! I took my phone here…read moreto have my screen replaced because it blacked out. As he was fixing my phone he cracked the back of my phone never told me he cracked the back, instead he puts the phone back in the case never said nothing. I didn't check the phone until couple of days later when I went to buy a new case I noticed the back was cracked he refused to give me management number don't take your phone or iPad there. Poor customer service.The guy that cracked my phone had jacked up teeth in his mouth don't trust him to fix your phone.

I absolutely do NOT recommend. I accidentally dropped my phone while exiting my car, and cracked…read moreone of the camera lens on my iPhone 13 Pro, which caused the view finder to be blurry and lose focus - brought it in on 3/17/2022 for a replacement lens and the man behind the service desk analyzed my phone and guaranteed that he had the correct lens to replace the broken one. Needless to say, once I received my "repaired" phone, the "replacement lens" was entirely a different color and slightly larger than the rest. I attempted to take a picture, and while the lens was repaired, the view was still blurry and the lens was unable to properly adjust its focus. The man who repaired my phone then tried to convince me that issue was indeed corrected, and proceeded to show me that the focus was clear once you place the phone on .5 view versus the default 1x view. I told him that his repair did not properly solve the issue with my phone, and he proceeded to say "Well you didn't ask me about the view. You just wanted the lens repaired" - while this might be true, the problem here is that instead of being a genuine and honest salesman, he proceeded to take my $26.50 non-refundable payment to provide a solution for a problem that he KNEW he couldn't fix. Not to mention, replace the lens with an oversized lens of a completely differently color. Consequently, I asked him to remove the faulty lens from my phone and restore it to the condition it was when I initially brought it in, so that I can proceed with requesting a replacement from the Apple Store. Casing point - if you're looking for a quick fix to your phone, be advised that all of their replacement parts are faulty and will deem your phone out of warranty for future repairs through your authorized retailer. Trust me: this is the second time I've been scammed by these folks (shame on me), and ended up STILL having to visit the Apple Store to pay more so I KNOW. #BEWARE

This USED to be the go to eccentric computer repair place in Waldorf. NOT SO anymore. Took my…read morelaptop in for slow response time December 20, 2025 and Robert did the intake. Finally got it back January 28 after repeated visits and excuses. Does not answer phone or respond to voice mail. Told me he couldn't recover my data and to send disk to special data recovery lab which I did. Long story short, I ended up taking laptop to another local shop and in 2 hours they had recovered my and I'm on my way.

went here a few years ago and had my computer fixed and everything was great. just recently though…read moreI needed another repair and both times I r stopped by no one was there. sign said it was open but the door was locked. Returned a 2nd time during business hours and no one was inside. guess I have to go somewhere else.