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    T-Mobile

    3.7 (3 reviews)
    Closed 10:00 am - 7:00 pm

    Services - T-Mobile

    Telecommunications

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    Ask the Community - T-Mobile

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    People searched for Mobile Phones 1,055 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    (11 reviews)

    $$

    Danielle Santos at the T-Mobile store on Washington st in Brighton, Oak Square area is…read moreunbelievable. She was incredibly patient, helpful and did not make me self conscious about asking for some basic help. She was amazing and I will use this store because of her good customer service. Barbara B

    I with T-Mobile since day one back to the early years of 20s, I'm very loyalty customers till now,…read morewith in this year I got so many problems with T-Mobile, they been charging me like crazy, I had to phone in almost every month fight for my bills, I go out of the states a lots, every times my come back my phone bills when up, I had to phone in every times to getting my bill corrected, each times over a hour on the phones, my patience running out so I had to left and try difference company, after I had cancelled my service with T-Mobile they still charge me for two months over auto pay, I phone in about this matter, they ask my PIN number, I told them after I cancelled and I don't remember my pin number any more and they said they can't do anything, I end up just paying for it and I went down to my bank told them to stop T-Mobile talking out money from my bank account, after 3 months later I still getting a bill from them said I owned them $150 for the equipment I used, I phone in again and went down to T-Mobile store and explain to them, I never had any equipment from T-Mobile, I owned my phone and it's all paid for and all those years I always owned my phones, my phone it's belonged to me, and I told them if I rent any things from T-Mobile I should had some kind a contract in writing, I want to see that, and they said they will taking care of that, and now today another month went by I still getting a invoice in the mail said I owned them $150. I want to tell them FUCK them, after all that and they still didn't get that shits straight out. This company growing too big and now it's out of control, sorry I had to written this out of my chest. Should be zero star for them

    Zoom Wireless

    Zoom Wireless

    (1 review)

    I'm not actually surprised this location didn't have any reviews before now -- it's a little out of…read morethe way, it's only advertised as a Verizon Wireless retailer by other Verizon locations, and then only when you need to do something shifty about your phone's warranty. I wouldn't have even known about this place had I not gotten a full-scale, year-long runaround from Verizon stores all across Boston. While I'm making this sound like someone selling old Razrs and unlocked refurbished iPhones out of a cardboard box on a random street corner, know this: Zoom Wireless will cut right through the bullshit and get you hooked up proper. Backstory: Over the course of about a year, I owned ten Blackberry Curves, all on Verizon plans. Each one would last about a month, experience the same type of keyboard/trackball failure that the Verizon Store techs couldn't explain, rendering each one the technological equivalent of a blinking potato. Each time, the folks at the Verizon store would offer a replacement under warranty, and since I was hopelessly hooked on the Crackberry, I'd take it. Around the tenth time, though, I decided enough was enough, and since the Tour had just come out, I walked in and asked about an upgrade. In very hush-hush tones, they recommended I visit Zoom, since there was nothing they could do for me in that regard. Once I had tackled the ride to Cleveland Circle, I walked into Zoom and explained my predicament to the two guys working there. They were utterly flabbergasted that I had had such awful luck with these phones, and even more floored at the fact that Verizon wouldn't upgrade anything for me. After taking my info, one employee got on the phone with Verizon HQ and explained my situation. After they put him on hold to check some files, he said to me, "Listen, you've been through too much for me to stand by and watch you have to pay anything for this upgrade," and then coached me through how I should phrase my predicament in order to get the Verizon folks to waive all the charges. Sure enough, I got on the phone with Verizon, and following the Zoom employee's instructions, got away with only having to pay the delivery cost for a new Tour. Overall, was it shady as hell? Sure. Did I initially walk away from this business encounter wondering if I'd violated any laws? Of course. But what counts is the folks at Zoom helped me defeat a telecommunications bureaucracy, and now I've got a phone with which I'm still satisfied and for which I didn't have to pay any more than postage. So, screw dealing directly with Verizon. When the going gets tough, the tough ought to get going to Cleveland Circle.

    T-Mobile - mobilephones - Updated May 2026

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