buyer beware ! I was offered a promotion and 3 days after my…read morebill increased, the promotion was not honored they assured me it would be corrected and kept me on the hook until after the 30 day return policy had expired, then ghosted me I have reached out to this store , Verizon corporate and the CEO I'm assured it will be corrected and they never do, or follow up with me stay away from this Verizon store as they will straight out misinform you real bait and switch tactics

Calling all Verizon users......anyone in the surrounding Palmyra, Lake Monticello and…read moreCharlottesville areas. If you need a new phone or want to review your cell service to see if you have the best plan for you or your family......Go see Lucas at Palmyra Verizon Wireless on Turkey Sag behind the Shell gas station.******look, I know someone out is thinking I work for Verizon and I'm trying to boost sells "you are so wrong". Housewife married to active duty military with 4 kids. 10-09-15 we went in to look over plan and make changes to 6 lines.......this process was time consuming but so worth it. Lucas was patient and helpful "so, so helpful". He was funny and very polite.....even though he was busy with us he would always stop to greet the next person coming through the door. He will find you the best deal "I promise".....so good deal, right price and fun time getting it all......Lucas is the person to see!!!!!

Ok. I wrote a pretty scathing review over the summer, due to the horrendous beginnings I had with…read morethis company. I'm still pretty salty about it, BUT since that time I experienced a weather related service outage and was impressed with their timely service. So I'm updating. Apparently lightening struck something important down the road from me, and I my internet/phone service was out. While at work, I got on the online chat (which was actually pretty fast compared to my past experiences) and they had someone work on it remotely right then. A local technician called me shortly after, and gave me his cell number to call in case the service was still out when I got home. It was, so I called and he worked on it that evening! I had service back by 6pm. Needless to say I was impressed on how quickly they addressed this. Where was this when I was first staring out with CenturyLink?! I hope this is the kind of service they can consistently deliver.

Why the fvck do I need to be home for the repairman to fix a line the county dug up placing a…read moreculvert 1/4 mile from my house?

I spent nearly 45 minutes in a chat with tmobile, picking a home internet plan and a bundled phone…read moreplan and it was the last day to capture a $300 rebate. I went through the whole credit check, gave all my info, including my phone's internal ID #, etc, agreed to the price, the terms, the promotion, and then the live agent in the chat asked, "Would you like a second phone, Connie?" I asked, "Who's Connie? Is that a typo?" All of a sudden, it stopped saying I was in a chat with a live agent and that changed to "virtual agent", and it asked if I was a new or existing customer...the first question it had asked me 45 minutes earlier. I called tmobile and it said there was a TWO HOUR wait time to speak with someone, which I couldn't do at that time. I went into a new chat later, (which was then AFTER the expiration date on the $300 rebate offer) and I asked tmobile to honor their $300 rebate offer which I had accepted in time but which didn't get finalized due to tmobile's fault. They would not honor it. It doesn't give me a good feeling about tmobile...not only is their infrastructure questionable if they are calling me by a different customer's name in their chat, but even worse, they are not honoring their offers which I stated over and over, ON TIME, that I accepted. It's dishonest business.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Absolutely amazing experience with this team. It's sometimes hit or miss when selecting a…read morevendor/contractor, but this was a home run. Work was high quality all the way from initial contract through final installation. If I need any service that falls under their umbrella in the future, I will have no hesitation hiring them again.

Wonderful company.. did all are work on time and the price was the best out there.. started and…read morefinished with time to spare.. would highly recommend them.. good company

Don't come here unless you have an appt. Waited for 30 min to be helped. The person helping me was…read morenice, but didn't seem to know what she was doing. She asked the other employees multiple times for help. Then she attempted to return my item 3-4 times and disappeared to talk to her manager. It took another 30 min to finally return the item. It shouldn't take an hour to return a phone protector!

Yes, my visit could have been better. Alicia did assist me between complaining to another staff…read moremember about their managers in front of me. Plus, answering her watch frequently was disrespectfu. Her attitude was flat, on the edge of rude. I gave her 2 stars because she did assist me in resolving my email issue. Another issue she did ask for help from another staff member. He said I couldn't do what I wanted (writing instead of typing). When I answerved, "ridiculous" he did explore then showed Alicia begrudgingly how I could write my texts. I accomplished my mission at Tmobile. I'm sad for Alicia and other staff, to complain publicly about their internal unhappiness.