Broke my screen and called up A&K they had a screen and did so I went to get it changed. The guy…read moresaid it would take an hour and they had a cheaper screen option than the certified apple screen. I decided to get that one. I went to pick it up and he wouldn't let me see the phone before I paid in order to inspect the work. Upon payment as soon as I looked at the screen I noticed something was off. The refresh rate was way too slow and there was a noticeable lag when I swiped through my phone. There was also a substantial difference in the colors on my screen. I immediately brought it to his attention and he said "that's normal. It will still work just fine" and offered no solutions to my problems. The next day I noticed something else not quite right about the screen; it's absolutely draining my battery life on my phone. My 15 pro max used to last all day of constant use and still have battery left at the end of the day. Now if I look at a text or scroll less than 5 TikTok's it will eat 10% of my battery. As far as the speed of the repair, if you really need something fixed fast I guess I would recommend them for that. If you want a quality repair with quality parts, find someone else to do the work.

They did a fantastic job getting my phone working properly again after some malicious applications…read morewere giving me trouble. Thanks!

I just want to recognize 2 of your employees in the Champaign store…read more Nick for assisting me which he diligently tried to fix my issue and even gave me some tips. Bryan for assisting the truck driver at 6:55 pm, who stated that he drove 2.5 hours to get to the store. He stated that he had not had contact with his family for 2 days since his screen was shattered. He had an additional 3 hours of driving today. Bryan assisted him with making a claim and then clocked out at 7pm stating that he would stay off the clock to fix it. He told me that his father is a truck driver so he felt the pain.

Updated: owner has reached out (thank you). That means a lot. I will check in with them about the…read morebattery. ($$ battery replacement for phone and new battery drains very fast).

The crew here are extremely helpful in printing, packaging, and posting things off. It is somewhat…read moreof a small store which causes the place to get crowded real quick with a constant flow of customers but I like how the employees keep everything going. They work diligently and quickly. They also have free wifi :)

Very fast in and out service always helpful with Amazon returns and really friendly people.read more

Obviously negative reviews do not get looked at by the management of the UPS store. I have nothing…read morebut terrible service every time I go in there. Even if you call to talk to someone the people answering the phones are rude. I would not suggest using this UPS store for anyone or for anything.

The staff here is always helpful and polite! Never have had…read morea problem of any kind. They (and Amazon) make returns a positive experience!

Just walking into the store throws you into a fit of nostalgia. The staff is always super friendly…read moreand always willing to help out. Highly recommend!

Not a bad store, except that it is nearly impossible to even get someone to look your direction…read more The selection is what you would expect for a place that buys from people. It is inconsistent, but you can also find some pretty cool things. Prices are not bad and they often have deals if you buy multiple items. I would say that they are better for movies than anything else; it is a pretty vast selection. It can be crowded and a bit messy. It seems like the employees are most of the problem here. The shelves can be really out of order and I have seen many times when the same item was listed at multiple different prices or had gunk and other stickers all over it. If you are patient and do not mind doing all the work yourself you can find decent deals; just be prepared to wait ages for anyone to help with things you cannot reach yourself.

As someone who isn't the greatest at resolving tech issues, I went to Team Wireless in Champaign…read morefor help. Bryce wiped out all the data from my old Apple Watch and linked my new watch to my iPhone. This may not be a big deal to a techie, but to me it was a big deal. Bryce is helpful, knowledgable and very accommodating. Thank you, Bryce!

This was by far the WORST experience of my life when trying to buy an iPhone 12! The…read morerepresentative, Annie, and her colleague Miranda, completely messed my order up. They activated a new plan before activating the new phone. The technical support team could not be reached on that Saturday to fix the problem, so I was without my original phone number all weekend. Having had this phone number since 1998 AND being stuck in the store for 2 hours, I was very frustrated. They activated another phone number, so I had one for the weekend. On Monday, they called and asked me to activate the PIN code, so I could have my old number attached to my old phone. When trying to activate my old number, however, they ran into more difficulties and my phone was dinged as having fraudulent activity connected to it. Rather than taking care of this issue at the store, I had to talk to Verizon for a solid hour to resolve the problem. I would NEVER advise ANYONE to EVER buy something from this store. I'll stick to the corporate Verizon store or go through the online process to upgrade again. Be wary of going to this establishment.

This place is awesome !! If your looking to juice up your…read moreMAC with some quality RAM this is your one stop shop. They have all types of sticks. The customer service is BEYOND EXCELLENT. Recently had an issue with previous bought RAM and they replaced it no questions asked. NO NEED TO LOOK AROUND THESE GUYS ARE LEGIT !

I'm intimidated by my smartphone, but on the other hand, for years I've been routinely adding…read morememory to my own and friends' computers, thanks to Ramjet. They have exactly what you need, and their website asks the right questions to make sure you get the right memory for your machine. If you need to call them, their customer service is awesome. This is what all companies SHOULD be like!