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    Scotty's Self-Storage

    5.0 (3 reviews)
    Closed • 9:00 am - 3:30 pm

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    Response time

    12 hours

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    Ask the Community - Scotty's Self-Storage

    Savoy Storage - Large storage rooms, medium storage rooms, indoor vehicle parking.

    Savoy Storage

    (5 reviews)

    If you value your propert, DO NOT RENT HERE! After nearly 40 years with this company , our trailer…read morehas been broken into 2 times over the past 13 months, with 2 different owners of this storage facility!! There are no working security practices at this facility. No fence, no cameras. We are now dealing with Champa County Sheriff's Office & insurance company over thousands of $$$ of physical damage to trailer & content. The company who purchased Savoy Storage & renamed it is not taking care of renters & their valuables! Look elsewhere for a more reputable, security oriented facilit.

    READ BEFORE RENTING FROM THIS PLACE!!!! Unless you want your stuff stolen from you…read more Where to start? When I started the business was changing hands and their site wasn't working which seems to be amended now, however, the unit I rented was unavailable- which resulted in me having to switch to another unit. I have informed them multiple times of the stuff being in a different unit which has been recorded per the quality assurance notification "Your message may be recorded for quality purposes"-. During their inspections/maintenance, my lock was cut, my stuff has been touched and is now missing. These belongings were trusted to be here while I was dealing with medical emergencies for about two months. My entire apartment being put away within. Regarding the fact I have informed them of the unit switch, these people chose to neglect to listen to the entire calls, accuse us of lying, and drag their feet to find my belongings. During this time, we have been told multiple things that do not corroborate- like their cameras are working, they work "sometimes", or they don't work at all. They outsource their maintenance team and I have not received an update in two weeks just to ask maintenance to come by and look through a few units. Even in passing they said they'll just throw your stuff in a dumpster, straight from the manager's mouth. With full earnesty, it is in everyone's best interest to stay far away from this business. They are not local- instead remotely managed. I believe their cameras are dummies- fakes for security. They cut locks without keeping note, and change their stories to serve their needs. Just to get someone to unlock a few units to try and find my belongings which are memorabilia, furniture and other such has been a nightmare. It shouldn't take more than 72 hours for someone to review footage, calls, and send someone to open a few units to locate personal belongings, but now it's nearing two weeks. Even if they change the cameras today to real, I wouldn't trust them. We've had a few people call them only to get different answers per individual. There's no consistency. I'm sure this'll change now that I'm airing their dirty laundry. I would assume there's no real protection. Don't bother calling them to ask about the cameras, they'll say whatever gets them a sale. If you are doing business, move your stuff out to someone's basement or a more reputable business. I am still waiting for my things to be found, for my answers. I will update my reviews as follows, but I hope this review serves as caution. The police are already aware of this situation. If you want to be certain your urns, your family's last gifts to you, your wedding certificiates, etc are all safe, take them somewhere else. Stay far away from this business and protect your items. If the actual owner of the business reaches out to me to resolve this situation, I'll be happy to share everything I know so they can amend this. If my belongings are found without damage or anything missing, I will honor their just dues and update my review, but my point until then stands. In the mean time, I am just an autistic woman mourning my furniture, my gifts from dead relatives, memorbilia of those who are no longer with me, my books, my dvds, my wedding certifications, my tools. Everything I have built up from my life is in Narnia at this point. I am heartbroken and confused.

    Urbana Secure Self Storage - Fully indoor, safe and secure storage facility, all climate controlled and temperature-controlled storage units.

    Urbana Secure Self Storage

    (1 review)

    I'm a fully paid-up customer. I drove 170 miles to access my unit on Monday, Labor Day, well within…read morethe 6 a.m.- 10 p.m. daily access hours posted on their own website. The keypad at the door wouldn't work. There are two keypads and no signage indicating which one to use -- I tried both. Nothing. I called the phone number posted on the door: disconnected. I looked up their other number and got an automated system, requested a team member as instructed, and no one ever picked up. The system never once said the office was closed for the holiday. I left messages and got nothing back that day. So: advertised access hours I couldn't use, a broken entry system, a dead phone number on the door, and a phone tree that doesn't tell you no one is there. I now have to make a special 340-mile round trip to get into a unit I'm paying for, with no guarantee the keypad will be working when I arrive. When they finally responded, they offered a $20 credit. That doesn't cover my gas, let alone a wasted day and a second trip. If you need reliable access to your own property -- especially if you don't live next door -- look elsewhere. I won't be using this facility again.

    From the owner: Welcome to Urbana Secure Self Storage! We are locally owned and operated in Urbana, and one of the…read morebest facilities in the area! We have completive pricing, and fantastic customer service. As a well-lit, all-indoor facility, we have a variety of easy access climate-controlled units. We also provide hassle-free and contact-free online rentals.

    Scotty's Self-Storage - selfstorage - Updated October 2026

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