Rented a storage unit here at Scottys self storage and the staff was incredibly nice and helped me…read moreget the right size unit for my needs. I would highly recommend this business to anyone

I rented a storage space at Scotty's Self Storage on Windsor Road Champaign Illinois. It is a…read morewonderful facility. I can't say enough wonderful things about it actually John Garth showed me how to do everything and made sure I knew what I was doing .

Units are standard. Office is off site (although nearby) and does not respond to calls. Very…read morerude/dismissive when attempting to close out the unit.

This storage space was great! The manager was super helpful and got me a unit fast! They hold…read moreunits for college students especially which makes it convenient and affordable. I thoroughly recommend using this space to store your items. My storage unit was clean and drive for the duration of my contract!!

David Howie is the best! Professional, personable, with prompt, helpful service. A+!! Highly…read morerecommend for students' storage needs.

David is awesome to deal with! Always a pleasure dealing with him and would defiantly recommend…read moreDevon for all your storage needs.

We were extremely pleased with the positive and cheerful attitude of the crew members who moved us…read more The crew arrived right on time, working efficiently and carefully. All our items arrived intact and were placed exactly as we requested. The care with which the move was carried out was definitely worth the reasonable charge.

These guys did a wonderful job moving the fixtures of my record store…read more There estimate was right on and did not go over. It was an all day job and not an easy one but they were cheerful and hard working. I would highly recommend these guys because they are professionals and honest and hard working. Everything went smoothly and there were no surprises.

If you value your propert, DO NOT RENT HERE! After nearly 40 years with this company , our trailer…read morehas been broken into 2 times over the past 13 months, with 2 different owners of this storage facility!! There are no working security practices at this facility. No fence, no cameras. We are now dealing with Champa County Sheriff's Office & insurance company over thousands of $$$ of physical damage to trailer & content. The company who purchased Savoy Storage & renamed it is not taking care of renters & their valuables! Look elsewhere for a more reputable, security oriented facilit.

READ BEFORE RENTING FROM THIS PLACE!!!! Unless you want your stuff stolen from you…read more Where to start? When I started the business was changing hands and their site wasn't working which seems to be amended now, however, the unit I rented was unavailable- which resulted in me having to switch to another unit. I have informed them multiple times of the stuff being in a different unit which has been recorded per the quality assurance notification "Your message may be recorded for quality purposes"-. During their inspections/maintenance, my lock was cut, my stuff has been touched and is now missing. These belongings were trusted to be here while I was dealing with medical emergencies for about two months. My entire apartment being put away within. Regarding the fact I have informed them of the unit switch, these people chose to neglect to listen to the entire calls, accuse us of lying, and drag their feet to find my belongings. During this time, we have been told multiple things that do not corroborate- like their cameras are working, they work "sometimes", or they don't work at all. They outsource their maintenance team and I have not received an update in two weeks just to ask maintenance to come by and look through a few units. Even in passing they said they'll just throw your stuff in a dumpster, straight from the manager's mouth. With full earnesty, it is in everyone's best interest to stay far away from this business. They are not local- instead remotely managed. I believe their cameras are dummies- fakes for security. They cut locks without keeping note, and change their stories to serve their needs. Just to get someone to unlock a few units to try and find my belongings which are memorabilia, furniture and other such has been a nightmare. It shouldn't take more than 72 hours for someone to review footage, calls, and send someone to open a few units to locate personal belongings, but now it's nearing two weeks. Even if they change the cameras today to real, I wouldn't trust them. We've had a few people call them only to get different answers per individual. There's no consistency. I'm sure this'll change now that I'm airing their dirty laundry. I would assume there's no real protection. Don't bother calling them to ask about the cameras, they'll say whatever gets them a sale. If you are doing business, move your stuff out to someone's basement or a more reputable business. I am still waiting for my things to be found, for my answers. I will update my reviews as follows, but I hope this review serves as caution. The police are already aware of this situation. If you want to be certain your urns, your family's last gifts to you, your wedding certificiates, etc are all safe, take them somewhere else. Stay far away from this business and protect your items. If the actual owner of the business reaches out to me to resolve this situation, I'll be happy to share everything I know so they can amend this. If my belongings are found without damage or anything missing, I will honor their just dues and update my review, but my point until then stands. In the mean time, I am just an autistic woman mourning my furniture, my gifts from dead relatives, memorbilia of those who are no longer with me, my books, my dvds, my wedding certifications, my tools. Everything I have built up from my life is in Narnia at this point. I am heartbroken and confused.

David was super helpful assisting me with renting storage space. He was easy to talk to and…read moreanswered all of my questions. One awesome thing he mentioned is that you can reserve a unit completely on line!!!!!

I am giving this two stars and wish it could be more because things were relatively ok until my…read moreexperience today when I moved out. This was the second time we had rented space from them for summer storage. Moving out today left a horrible experience in my mouth and we will not be returning. The spaces are fine - highly recommend putting damp rid which they'll sell you as things can get damp in there. My husband elevated the boxes also using 2x4s which seemed to help. Today I was moving out and I had a question about whether I should leave the 2X4s (purchased by me at Home Depot) in the bottom of our unit or take them out. I'm not sure why the man working was the way he was. It was like he didn't want to hear my questions at all. At all. He seemed very angry. The first time I approached him he was showing areas to a perspective renter - no problem. It was right by my unit. I wasn't trying to jump the line. So I just stayed where they were looking right near mine, then they went to another larger unit closer to the office. Then he left me standing out there so I went in the office to ask about the 2x4s which I had done after our first rental. This man literally backed up 6 feet as I was trying to show him a photo of them and ask whether he wanted them. No everything had to go - sure no problem. I took them out and will dispose offsite. I went back in bc I was having email trouble sometimes getting their email and sometimes not. Certainly not blaming them for this but I had this discussion like can I close out the account today? He looked at me like I had two heads. I would certainly understand why they wanted to inspect it no problem. He started saying something like well you're no longer in our system when I gave him our locker number. He said an email was sent so I was looking at my phone just to make sure I understood everything but it was taking time to come in. This man says 'you know it can take like 4 hours for our emails to come in' I got the feeling he wanted me to just leave. It was just so weird! So no thanks, I'll leave and look elsewhere for our storage needs. If manager wants to call me we were unit SA053.