We were extremely pleased with the positive and cheerful attitude of the crew members who moved us…read more The crew arrived right on time, working efficiently and carefully. All our items arrived intact and were placed exactly as we requested. The care with which the move was carried out was definitely worth the reasonable charge.

These guys did a wonderful job moving the fixtures of my record store…read more There estimate was right on and did not go over. It was an all day job and not an easy one but they were cheerful and hard working. I would highly recommend these guys because they are professionals and honest and hard working. Everything went smoothly and there were no surprises.

Rented a storage unit here at Scottys self storage and the staff was incredibly nice and helped me…read moreget the right size unit for my needs. I would highly recommend this business to anyone

I rented a storage space at Scotty's Self Storage on Windsor Road Champaign Illinois. It is a…read morewonderful facility. I can't say enough wonderful things about it actually John Garth showed me how to do everything and made sure I knew what I was doing .

I had several questions to ask regarding an email I received recently about under new…read moreownership/managment. When I spoke with their customer service rep. she was extremely nice and answered all my questions and addressed all my concerns. She took her time with me and I did not feel rushed like you usually do when speaking with CSR. She was polite and made me feel understood. So I feel that this is going to be a good transition for us customers. Thank you.

Terrible professionalism and communication. Confirmed on Monday they could do a move on Wednesday…read more I took the time off work and asked for a time window for the move on Monday and Tuesday. On Wednesday I sent a text and called a few times throughout the day. They never called, responded, or showed up costing me a vacation day wasted waiting. I had to scramble to find someone else to get us moved by the lease end date - luckily Jenkins & Key Moving & Storage came through in a pinch and were able to get us moved (and actually responded to messages). Absolutely avoid this 'business'.

i have used them twice to help my daughter move and they are very professional. Attentive.. they…read moreeven wrap of your items to keep them nice while in storage. Also ,reasonable rates. Great bunch of guys!

Do not trust them. Randy at Twin City committed to a 3-4 hour local move for me, and now after I…read morehave made all arrangements for the date we agreed upon, he pulled out of the appointment. He said I had too much stuff for that amount of time, and would not even give me the 3-4 hours for as much as could be moved. I pleaded with him for any time at all, as now we are less than a week from the end of the month, and I already know that the other movers in town are booked. I have no idea what I'm going to do. DO NOT TRUST OR USE TWIN CITY MOVERS.

I needed movers for a in-town move, and Twin City was able to work with me on my timeframe and…read moredate. I had a good estimate two weeks before the move. Communication was easy and thorough. I felt like I knew exactly what was going to happen on moving day. On the day, the three movers were on time, polite and friendly, and very careful. They were able to pack and move - complete the job - in a shorter amount of time than expected and under the estimate! Thanks Randy and Twin City Movers!

Worst customer service ever. The woman who is the receptionist put in our wrong address and our…read morewrong phone number and said that I gave her the wrong information except that she'll take responsibility for the phone number even though the address was completely wrong when I said Alice and she put in Ellis (sounds like she didn't bother checking the info to me, which she didn't). So when they went by our house, the first time they didn't have a phone number to call to even understand that it was the wrong address that she put in. I so wish I could get a hold of the owner of the company because their receptionist is absolutely horrible. It's unfortunate because they might have great services, but you can't even get their services because their receptionist is such a poor communicator, I'd fire her in a heartbeat if my company was being run like that. I told her I couldn't believe that she was trying to put a wrong address on me as if I made one up and she said that we will not be able to service your home. Also, the first time they didn't have any of the right information. the second time they canceled was because they were having car troubles.

They're a really professional and courteous service! They were fast, demolition-free, and the most…read moreaffordable option compared to other companies. They were transparent about every every step, and also offered us advice about alternatives, so they're not purely focused on landing the job, but taking care of *our* mold removal needs. We'll definitely use them if needed in the future.

If you value your propert, DO NOT RENT HERE! After nearly 40 years with this company , our trailer…read morehas been broken into 2 times over the past 13 months, with 2 different owners of this storage facility!! There are no working security practices at this facility. No fence, no cameras. We are now dealing with Champa County Sheriff's Office & insurance company over thousands of $$$ of physical damage to trailer & content. The company who purchased Savoy Storage & renamed it is not taking care of renters & their valuables! Look elsewhere for a more reputable, security oriented facilit.

READ BEFORE RENTING FROM THIS PLACE!!!! Unless you want your stuff stolen from you…read more Where to start? When I started the business was changing hands and their site wasn't working which seems to be amended now, however, the unit I rented was unavailable- which resulted in me having to switch to another unit. I have informed them multiple times of the stuff being in a different unit which has been recorded per the quality assurance notification "Your message may be recorded for quality purposes"-. During their inspections/maintenance, my lock was cut, my stuff has been touched and is now missing. These belongings were trusted to be here while I was dealing with medical emergencies for about two months. My entire apartment being put away within. Regarding the fact I have informed them of the unit switch, these people chose to neglect to listen to the entire calls, accuse us of lying, and drag their feet to find my belongings. During this time, we have been told multiple things that do not corroborate- like their cameras are working, they work "sometimes", or they don't work at all. They outsource their maintenance team and I have not received an update in two weeks just to ask maintenance to come by and look through a few units. Even in passing they said they'll just throw your stuff in a dumpster, straight from the manager's mouth. With full earnesty, it is in everyone's best interest to stay far away from this business. They are not local- instead remotely managed. I believe their cameras are dummies- fakes for security. They cut locks without keeping note, and change their stories to serve their needs. Just to get someone to unlock a few units to try and find my belongings which are memorabilia, furniture and other such has been a nightmare. It shouldn't take more than 72 hours for someone to review footage, calls, and send someone to open a few units to locate personal belongings, but now it's nearing two weeks. Even if they change the cameras today to real, I wouldn't trust them. We've had a few people call them only to get different answers per individual. There's no consistency. I'm sure this'll change now that I'm airing their dirty laundry. I would assume there's no real protection. Don't bother calling them to ask about the cameras, they'll say whatever gets them a sale. If you are doing business, move your stuff out to someone's basement or a more reputable business. I am still waiting for my things to be found, for my answers. I will update my reviews as follows, but I hope this review serves as caution. The police are already aware of this situation. If you want to be certain your urns, your family's last gifts to you, your wedding certificiates, etc are all safe, take them somewhere else. Stay far away from this business and protect your items. If the actual owner of the business reaches out to me to resolve this situation, I'll be happy to share everything I know so they can amend this. If my belongings are found without damage or anything missing, I will honor their just dues and update my review, but my point until then stands. In the mean time, I am just an autistic woman mourning my furniture, my gifts from dead relatives, memorbilia of those who are no longer with me, my books, my dvds, my wedding certifications, my tools. Everything I have built up from my life is in Narnia at this point. I am heartbroken and confused.

I loved my experience…read more I needed a last minute job done and they were able to get to me last minute. It was a local move within a few miles, but they were still amazing about it. I was not able to pack, and their packing service was perfect. None of my items were broken during transit and she taught me how to be thoughtful about packing in the future. Her service was so affordable I'll likely call her to pack me any time I move again. Overall I really appreciated my service. They were quick, professional, and clearly had some moving methods that helped them ensure my items were quickly moved without anything breaking in the process. Thanks for your help!!

Wow!! Super fast, super responsive moving services. I had to move my father from his home to an…read moreassisted living facility long distance, and with only a very short window from the hospital. 204 Can Do It All did do it all - packing (because everything got left in a hurry), transporting, and reassembling in a way that was familiar, and I hope will make my dad feel cozy and at home in his new place. The value for their speediness and care was fantastic. I thought I'd be on the phone all night directing folks, but instead, it took under two hours door to door from Urbana to Savoy for several large, awkward pieces of furniture like a bed with ... spires? poles?... and a big old reclining couch that had to be super heavy. I can't thank them enough!