Matt was great. I was in town for work and my laptop wouldn't turn on. I called Matt and he was…read moreable to troubleshoot and fix the problem for me within the hour.

When you first walk into PC & Wireless you immediately get a sense that you are in good hands with…read moreMatt. He is a good listener and a problem solver who seems to make it his mission to make you happy. He really cares about helping you out. I was very impressed with his quick solution for the major computer problem I brought into the shop. During that interaction I mentioned another nagging issue that needed attention and he offered to solve that for me remotely. A few days later Matt remoted into my PC at home and in a short time solved, my second issue -- a problem that had bothered me for years. He is efficient, professionally knowledgeable and personally likeable. He has become my "go to" person whenever I need serious technology help or just a few questions answered.

If Spectrum is not offering any other services at their Canandaigua location other than collecting…read morereturned equipment and selling phones, make this obvious at the front door. I waited in line over 90 minutes only to find out (upon finally being waited on) that I must call an 800 # to discuss billing! The "gentleman" at the counter spent much of my time trying to wear me down to buy a new phone, This caused warranted anger with Spectrum for how they treat customers. As a result, I did not hesitate to close my account with Spectrum and move on to another provider.

I would give one star if I could. my apartment complex changed our equipment and we were told to…read morecall spectrum and they would install it for us. I called, and they said that I have to pick up the equipment and install it myself. Fine. I go to the store, walk up to the counter, and the guy there snapped at me "did you sign in?" I replied I was only picking something up, and he was again very rude, and told me it didn't matter that I needed to sign in. I then had to wait 45 minutes in the store behind other people with much more time consuming concerns before I was finally assisted with my 45 second request. Horrible management, horrible customer service skills, and horrible setup.

Yesterday, 03.28.26 my husband and myself went to Verizon in Canandaigua for a new phone for myself…read moresince mine was taking a crap. We've been there twice in 7 years and this group of gentlemen were amazing and so helpful. They made the time go by fast. They didn't give us anything we didn't need. We walked away very very happy. Ironically, we got to meet one of our neighbors who is the manager there. I forgot his name but he was amazing. The whole crew was. 10/10 recommendations for this group and this Verizon.

Had an issue come up with a recently purchased phone. The technician took care of it quickly,…read morehelped warranty the product and I was out in less than 15 minutes. Great job.

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.

Court Sturdy, store manager, as well as Karina, an employee, did an excellent job of assisting me…read moreto get a new iPhone. I was having issues with a business account & for some reason my account was put on a 30day hold. Court & Karina did a wonderful job of contacting the AT&T business line & working out the details so I could order the phone I wanted in a timely manner before I went abroad for business. I truly appreciate all their help & support & will definitely be doing business with them again in the future. Thank you both so much! Ms. Wright

Extremely unprofessional, talking about how district manager asking for reports the whole time and…read morewas complaining. Then playing unprofessional music with profanity in the store. Just truly felt like there was no value to how they carried themselves representing AT&T

I actually did not have them do any work, but they were quick to respond with inquiries.read more

From the owner: Here at Vex Technology Our repair service is your one-stop-shop for all your electronic needs. We…read morespecialize in custom computer builds, computer/laptop repair, game console repair, cell phone repair, circuit board repair, data recovery and almost any other electronic equipment. Our team of experts is highly skilled and dedicated to providing the best possible service to our customers. We use only the highest quality parts and equipment to ensure that your devices are repaired to the highest standards. We pride ourselves on our fast and affordable service, and we're committed to making sure that your devices are fully functional and running smoothly. Whether you need a quick fix or a more complex repair, we've got you covered. So why wait? Contact us today and let us take care of all your electronic repair needs!

The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.