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    T-Mobile

    3.8 (4 reviews)
    Closed 11:00 am - 6:00 pm

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    1 year ago

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    3 years ago

    Excellent and friendly customer service at the Cambridge location. Hopefully much better reception then Verizon.

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    4 years ago

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    CenturyLink

    CenturyLink

    1.0
    (9 reviews)

    The absolute worst customer service experience ever!!!!!!!…read moreThe techs are fantastic...but if I have to call Aubu Dahbi one more time.. I'll freak out. Two hours on the phone and my issue still wasn't resolved.....STAY AWAY

    CenturyLink was unable to fix intermittence ( IP Dropping constantly )…read moreThey blamed my modem so i leased a new one from them. They came out a few times and ruled out the fact it was or wasn't inside wiring problem. (wasn't) They did a free homerun hookup ( moving 2 wires from one jack to the other jack in outside NID box. They still blamed my inside wiring. So i ran a new wire and tested. Same issue. They said my signal is bad. Their wiring. I gave them 3 weeks to fix their wiring, node or dns. They failed. I reported them. They let me cancel with no fee after complaining a lot. I suggest you do the same if you want to have reliable internet. Don't let CenturyLink lie to you and waste your time. The #1 fact is. I have lost income because of CenturyLink. p.s. CenturyLink also uses a 3rd party DNS 'hijacker' service which logs your port 80. You are unable to disable this service from the webhelper.centurylink.com webpage and also in-house they are unable to disable this shady service. They give the option to disable it but are unable to fulfill this request on helper webpage and over the phone from their end. I recommend filing a BBB report about this company if you are unable to disable WebHelper.

    CMTC Wireless

    CMTC Wireless

    4.2
    (5 reviews)

    I had a small crack at the top of my iPhone screen and took it in to get the screen replaced. They…read moreasked for payment upfront. I was hesitant but thought since it was in the ghetto, people probably take off without paying so I went ahead and paid with cash. After an hour of watching him struggle with my phone, he hands me my phone and I leave. I get in my car and nothing worked. I go back in and the tech acted surprised to see me. By this point, I was upset so I just told him to get it fixed and I went back to wait in my car. About 20 minutes later he came out to my car. I had my window down from smoking a cigarette and he hands me my phone and said, "it's fixed." I tell him to wait while I examine my phone and of course, nothing worked. I hand him the phone again and he went back inside. 30 minutes later he comes out and tells me he needs more time to fix my phone and asked me to return tomorrow afternoon. I said no, just give me my phone and I'll take it somewhere else. He pleaded with me and said his manager was on his way over to help him fix my phone and promised me that the phone would be fixed by 7:30 PM the latest. BIG MISTAKE! I arrived back at the shop at 7:25. As I entered the store i can see that the manager has another phone screen attached to my red iPhone. He tells me that the home button is broken and they are attempting to somehow install the digital home screen button on my phone. Confused and at a lost for words, I asked why are you doing that? Just fix it. The manager, a Nigerian dude proceeded to tell me he cannot fix the broken home button that I broke and I stopped him and told him, No. My phone was working just fine when I brought it in. I told him to put my phone back together and return my money. He got aggressive and said I was not getting a refund after all the time they spent on my phone. I laughted and told him he was crazy because I brought in a working phone and i am not leaving with a broken phone. He then got out from behind the service stand and tried to fight me. I didn't have any way to call for help so I went outside and stopped a lady walking by to call the police for me and the manager ran up and locked the doors. With all the ICE protesting happening, the police never showed up so I drove to the police station and filed a theft report. See you in court.

    Great communication, work got done in less than 30 minutes and was by far the most affordable…read moreoption I found.

    T-Mobile - mobilephones - Updated June 2026

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