Omar & Brenda were both very helpful when I recently bought a new phone…read more They gave me good advice.

I couldn't transfer my old phone to my new one, so I went to this Boost store. Erik was wonderful…read more& was able to get my new phone up & running! Great service!

Came in to upgrade my device and was lucky enough to work with Klayton. He was friendly,…read moreknowledgeable, and went out of his way to make sure I got the best deal available. The whole process was smooth and stress-free thanks to his help. Excellent customer service from start to finish. Highly recommend this location, and Klayton definitely deserves recognition for how much effort he puts into helping customers.

I placed an online order for a device. Call to check status of pick up. I was told by employee to…read morecancel my order because they were holding device for another employee. Very frustrating and unacceptable.

I was here on Thursday and was helped by a young man named, Larry. Wow, I have hope for the next…read moregeneration! he found the battery my car key fob needed on the first try and went the extra step to step over to the front door and test it before checking me out. He got calls while I was there, helped customers on the phone while getting my key fob set right and handled the chaos with grace and amazing customer service. This "kid" is going places. Also, Thank you Larry for caring that I was having a cruddy day, you made my day and made me feel so much better!!! If it was appropriate for a middle aged random customer to give you a big hug, I would have given you one!

I was asked to contact Frank which I tried with no response. My problem has been open since mid…read moreDecember with no response from the Schaumburg store. Especially since they still have my battery. I have spoken to the corporate office a number of times, and the last conversation was providing with an email. I sent an email providing my contact information and still no one from Batteries Plus has contacted me. I still have a case opened with the BBB updating them on lack of response from Batteries Plus. Maybe, something will happen with their assistance. I have NEVER had a experience as this with retailer not responding or standing behind their product.

I sent my blue iPad to Asurion for repair and paid the $100 deductible, trusting I'd get my own…read moredevice--or at least the same color--back. Instead, they shipped me a pink iPad and told me color "isn't guaranteed." When I asked to see where that's stated in their terms, they could only quote language about "equal or similar functionality," nothing about color. After an hour of chat: * Reps admitted pink "isn't most people's first choice" but still called it "similar." * They refused to exchange it for any neutral color (black, white, blue) even if I waited. * I sat on hold forever for a manager who ultimately offered zero solution. Color may sound cosmetic, but it matters--especially when they never warn you. If Asurion can't return the product you actually bought, what else will they cut corners on? Save yourself the frustration and look elsewhere for device protection. Manager that did nothing Jennifer Advanced Tech Lead | Connected Home Gulch Hub | Nashville, TN

Great service. Fair prices. Had a few cracks in my screen saver. Replaced it on the spot.read more

Every time I walk in, the employees are SMILING (rare these days). They are patient and attentive…read moreand appear to genuinely enjoy their work and helping customers. Since it's so hard to buy clothes at brick and mortar stores anymore, I order a TON online and end up returning 80%. They always greet me, assist with my returns and are patient while I find each QR code for every return. These people are awesome!

I cannot say enough about the staff at the Barrington Road UPS store! They are extremely helpful…read moreand friendly! They went out of their way to find me the best deal to send a package.