Associates were very friendly and helpful. We were in and out with a new phone in no time at all.read more

I wasting my time going down there for nothing . I am trying to merge two phone into one . They…read moretold sorry . They couldn't help me . This is why people don't like going to cell phone store .

Izayah and Kerry were awesome, helped me restore my phone settings to stop auto deletingread more

Mixed feelings about this particular location. Initially went in on a Saturday night so daughter…read morecould upgrade iPhone. Was greeted by a newer worker who midway through helping us had to leave. Store manager then took over the appointment and further explained a promotion deal that sounded like a reasonable option. Somewhat taken aback when assistant manager declared his dislike for Apple products . Also noticed an employee sitting at top of one of the tables and possibly a third employee peeking out from the back room . We felt as if we were disturbing their program watching. Upon finding out that daughters current phone needed to be backed up, and hearing the assistant manager tell us the Wi-Fi "sucks" in this location, we opted to do so at home. Before leaving the store we asked if the promotion would be available on Monday and we were told "I can 100% guarantee you probably that it will be because we are always given the heads up before it changes". We returned on Monday and were helped by another employee and discovered the promotion deal was not being offered. No real surprise but aggravating nonetheless. The employee who helped us on Monday evening was much more knowledgeable, helpful and able to answer our questions. Daughter left with new iPhone so mission accomplished. Pros: store is spacious, easy to find Cons: lack of professionalism, long wait time

Drayton is so helpful! I just needed advice about a computer and he was very knowledgeable and gave…read moreme great advice and serviced my compute. Highly recommend going here.

We've had to have some iPad repair work done. We picked them without looking at reviews. At times…read morethey've just fixed my iPad for free, because it was no big deal. Another time I had to have a cracked screen replaced. My helper, I believe wanted me to just transfer my apps on another repaired iPad. I was adamant about keeping mine. The replacement screen was pricy, they tried to get the best deal for me. I think it was $100 off. It was still in the higher $100's. I second guessing myself and paid it. A year later the on button wasn't set. I took it in, to repair the button, they had to replace the screen, it cracked when they tried to remove it. It had been just over a year since I had replaced it. They could have said sorry, it's not under warranty. They didn't, they repaired it for free. Thank you so much Fixit Mobile you went above and beyond your duty. Susan Jessen

I have had to go twice to get my daughters phone repaired and both times the phone has been both…read morepromptly fixed and for a very reasonable charge. Highly recommend them !

From the owner: Im a small business operated by one man, not a big chain company.read more

Jordan did an amazing job, super helpful, and made it easy for us! Smooth transition from previous…read moreplans to new plans and new phones. Ask for him!

Came in upgraded my phone to the new iPhone 17 Pro bought accessories for the phone and was told…read morebuy this screen protector and bring it back anytime and get a new one put on! today I was lied to. He says that too many people had brought in the screen protector so they had to stop the service only way I could do. It was to pay $20 for the screen protector lies. I say lies won't be back to purchase a phone over a stupid screen protector and it's stupid misguided policy, therefore one star forever and never return the dark side of Verizon BS thank you.

I bought a screen protector for my phone about a month ago. I came in today to buy some…read moreaccessories and pointed out that I already had a scratch in my screen protector. They replaced it at no charge. The customer service here is excellent.

this has been an ongoing issue for a month, all I wanted was to get my back glass and mic fixed…read more they didn't fix the mic and then got mad at me for telling them that their professionalism is ridiculous. they threatened to deny me service because of me leaving a voicemail voicing my issues after they had hung up on me. then when I was on the phone I was getting laughed at for being upset for their lack of communication. if you talk to a lady named Bella just leave she is a very poor worker, Ashton isn't the best with communication. I could say more but I think id have a stoke, don't go here. go to the Provo location they are much much better!

They can't help me with transferring phone and numbers . Had to go back 3 times to the store they…read moreweren't even busy . Then Logan said he did add people to my account . Come find out he didn't . What a waste of my time Andrew said that he was going to try to help us. By having us come back . . Then he says well if you don't like it, you should go to Verizon. That is so rude . Then you wonder why people don't like coming to the cell phone stores because it takes forever to do one thing and then they can't even do that. Especially when we paid them lots of money every month for years. If I could give them negative review no stars

I went back today after a negative experience yesterday evening. I spoke to a manager who was very…read moreunderstanding as I vented to him about the things that had frustrated me the day before. He knew about the situation and he was so helpful in making it right. The two customer service reps I worked with were extremely helpful and knowledgeable. I really appreciate how they worked with me and helped meet my needs.

We were having issues resetting our iPhone to factory settings due to a forgotten screen time…read morepasscode and have researched how to do it on ourselves, but no luck! Found Mint Repair and had the privilege of working with John K. He was courteous and personable, and worked with our iPhone with such patience and knowledge that we were blown away by his fantastic customer service! The turnaround time was shorter than anticipated and the cost was super reasonable - will definitely come back to Mint Repair for future issues/repair needs!

You need to come to Mint Repair for all of your phone repair needs! It's easy to find, located…read moreshortly off the freeway, and they have excellent customer service. The owner is super helpful and knowledgeable!