Just wanted to give a shout out to Wilfredo Flores, our customer service rep at Spectrum…read more Wilfredo was extremely helpful in getting us the right equipment explaining our service to us and even giving us a great restaurant recommendation nearby... If you go to Spectrum make sure you talk to Wilfredo. I hope his manager sees this and gives him a raise.!

simple channel change delete one add one. BUT lost MSN and CNN. no way to CALL local Pittsfield,…read morema. store. Glad when I will be able to leave altogether

Super great service from Rachel! My parents and I went in to upgrade my mom's phone. She was super…read morenervous because she loves her current phone and how small it is. Rachel was super helpful and funny and able to communicate with us super well. She discussed pricing and helped us pick out the newest, yet small phone option my mom was interested in and helped her feel much more comfortable with the idea of upgrading her phone. Will definitely be visiting again for any help we may have! Thank you Rachel!

Useless, at least for my needs. Not a full AT&T store, can't sell you a phone outright, can't…read moretransfer your old data (internet too slow.)

Came in to get a new quick charger cable for my iPhone 12. Staff was knowledgeable and friendly,…read moreand FAST - in and out in 5 minutes. These guys have also given me several battery changes over the years (I'm a rideshare driver and it drains my battery fast) and they always do great work.

The only thing I dislike about Berkshire Wireless Repair is that they are very expensive. They…read morewanted $250 for my cracked iPhone 6s screen to be replaced which I felt was outrageous. I found that you can get your iPhone fixed for at least $100 less if you just go to an actual Apple Store. That way it won't even break your warranty and you're getting it fixed by the actual company you got it from. The staff is very kind any time I have had to talk to them and answered all of my questions when I had any.

Took me months and many phone calls to Verizon jeadquarters to straighten out the mess that the…read moreLenox, MA Cellular Sales screwed up, from paperwork to the contract and the price of the brand new phone. This problem - and is still not straightened out! - happened in February 2024. I have been here 4 yrs ago and it was a good experience.

Came in for some information on my account. The gentleman who helped me was informative and…read morerecommended some stuff with all the upcoming changes. Wasn't thrilled about the price I'll be paying which may lead to my leaving verizion. But the store itself is one of the nicer ones I've been to.

Quick service & Jeremy knew just what I had done wrong & fixed it immediately!…read more Thank you, Jeremy!!! Julie Pelletier

The two young men on West Housatonic St are the BEST! They always go above and beyond to help you…read morewith all your phone needs.Even being out of state they have helped me with paying my bill, they will do whatever it takes to make sure you are completely satisfied.I highly recommend them for all your electronic devices.Great Job !