Just wanted to give a shout out to Wilfredo Flores, our customer service rep at Spectrum…read more Wilfredo was extremely helpful in getting us the right equipment explaining our service to us and even giving us a great restaurant recommendation nearby... If you go to Spectrum make sure you talk to Wilfredo. I hope his manager sees this and gives him a raise.!

simple channel change delete one add one. BUT lost MSN and CNN. no way to CALL local Pittsfield,…read morema. store. Glad when I will be able to leave altogether

Jennifer (recently from the Pittsfield store) and Kay (new) were wonderful. I went there during a…read moresnowstorm, so I got the Best service! They were very relatable and helpful. Please don't lose these employees!Thank you, Ladies!

Service is terrible, put me in wrong much more expensive plan, att did give me refund at first…read morebill. Had problems with contacts not being saved to iCloud, I said that should have bed. Mentioned, I was told they can't look at every little thing and also they are not an Apple store, they are pain to sell them not know how they work. Selection good but buy someplace else Terrible, I got value after I demanded a refund from att.

Chris was very helpful and patient with me and my questions. He did a great job of explaining…read moreeverything to me. Even though I did not upgrade my phone he was extremely nice and will absolutely will deal with him.

David was so helpful. And I was changing carriers! Beth was also very helpful setting up my new…read morephone. Thank you guys!

Terrible experience. Walked in at 4 pm on Sunday (store closes at 5). The attitude from the start…read morewas clear: "We're closing soon, don't stay long." No smiles. No welcome. Just rushing us out the door. I was told I'd need a more expensive plan to get the Verizon deal -- no explanation, no interest in answering questions. One employee even told me to "try to get a better deal online" because it's all in the "small print." It felt hostile, like they couldn't wait for us to leave so they could coast the last hour. If you're going to shame customers for coming in an hour before close, change your hours.

I went to the other NEW Verizon shop 4 times - each time I went they said I had another month to…read morewait until I was able to upgrade. The attitudes in that store were terrible. When I finally was eligible I was told I would have at least a half hour wait. I immediately went to the smaller, small business Verizon, at 207 Fairview. I was waited on almost immediately by a friendly, courteous employee/manager. She helped with all my concerns and got my phone ready in a short time. It was night and day between the 2 stores. I highly recommend using this small business owners Verizon as opposed to the new franchise. Now my phone has water damage and will be going there today. I hope to receive the same type of service, which I have a feeling I will.

Took me months and many phone calls to Verizon jeadquarters to straighten out the mess that the…read moreLenox, MA Cellular Sales screwed up, from paperwork to the contract and the price of the brand new phone. This problem - and is still not straightened out! - happened in February 2024. I have been here 4 yrs ago and it was a good experience.

Came in for some information on my account. The gentleman who helped me was informative and…read morerecommended some stuff with all the upcoming changes. Wasn't thrilled about the price I'll be paying which may lead to my leaving verizion. But the store itself is one of the nicer ones I've been to.

I've gone to Temescal Wellness for over a year now and they're always so kind and professional…read more Even when inevitable technical malfunctions happen with their systems due to internet issues they still deliver A+ customer service. I have never had a bad experience shopping here. I will always continue to choose Temescal for my business. I highly recommend going to this business. Megan was very kind and helpful when helping me fulfill my order.

Highly recommend store! Very Fast service. Reasonable prices. Nice, courteous employees.read more

Kiia spent 2 days helping me straight out Boost Mobiles screw ups. Fantastic service.read more

Rude and unprofessional staff. I walked in earlier asking for help with my brand new iPhone that I…read morehad purchased from their store less than a month ago and the two woman working wouldn't even look at the phone. They were blasting music and immediately told me I had to go to the Apple Store and that there was nothing they could do. I drove over to Crossgates Mall and went to the T-Mobile store in there and the guy working at that location helped me immediately and fixed the issue in less than 5 minutes. Do better!!!

Try a little honesty. A friend wanted her 14 kt gold wedding…read moreband increased by 1/2 a size. She was told it would cost her $350 dollars because a piece of gold would have to be added. The truth is all they do is stretch it. I stretched myself with a ring stretching tool that cost me $8.

I had the best experience buying jewelry today! Kendel immediately greeted me and asked if I was…read morelooking for anything specific, though she didn't jump down my throat like other places so. I told her I was browsing, but thank you. She did not hover nor follow me around, giving me the idea that she was just trying to make a sale. I had some questions and she knew exactly what I was talking about. I recently lost some weight and wanted a ring to put on my ring finger while trying to figure out what I'll end up doing with my wedding band. She offered me many affordable solutions and took plenty of time to bring out trays of rings until I found the right one. I definitely did not want to spend a lot of money and was very clear on that and she was so respectful of this. I was amazed. I've never had such a comfortable experience while looking at fine jewelry. They have a customer for life now. I will never go anywhere else! And I'll be telling all my friends and family. Hannoush lucked out with having kendel as an employee. I will always seek her out (though the other employees were very friendly). It was a nice surprise today. Thank you, Kendel. I hope they appreciate you as much as I did!