Right from when I walked in this store it was a positive experience. The rep John greeted me and…read morewas very professional. He set me up with a service transfer with the same number from my old provider and was able to get me the same iPhone 7 that I had previously had. He also hooked it up with this awesome cleaning tech spray. I was out of there within an hour and the process was very pain free and service professional.

As a first responder, I trusted AT&T's "first responder discount" program and expected honesty and…read moretransparency when discussing my options. Unfortunately, my experience at the Lyndhurst location was extremely disappointing and misleading. I walked into the store expressing concerns about my phone battery and explained that I was not financially ready for a major promotion or expensive upgrade. I was told that instead of paying close to $250 toward upgrading my current phone, I could simply open another line and only pay the taxes upfront. What was never properly explained to me was that I would now be responsible for paying for an entirely separate line every single month. Now I'm stuck with a bill close to $300 for a line I'm not even using. Had the manager clearly explained that adding a line would significantly increase my monthly bill, I would have NEVER agreed to it. I would have rather paid toward a simple upgrade instead of being locked into additional monthly charges. What upsets me the most is the lack of communication and transparency. I initially gave this manager a positive review because I thought he was professional and genuinely helping me, but this situation has turned into a complete mess. I contacted AT&T customer service and was basically told there wasn't much they could do. I would appreciate the opportunity to speak with someone higher up regarding this issue because this experience feels extremely misleading. Customers especially first responders deserve honesty, respect, and full explanations before being signed up for additional services and charges. Shame on the management at the Lyndhurst location for handling things this way.

I always bring my cell phones for all of my repairs ! Their…read moreservice is excellent, and I highly recommend ! 5 Stars

They were pleasant, not outstanding customer service but it is Jersey (no shade) so I wasn't…read moreexpecting a lot. Speed was great, I was out of there in about 20 minutes. Four stars instead of five for two reasons: 1. I made an appointment online and that didn't matter because at check in they asked all the information I'd already submitted. So I wasted time at home. 2. The misnomer of "repair"; they replaced my screen with an aftermarket display that Apple apparently doesn't recognize. I'm nervous it will malfunction in the future but at least there is a warranty.

On 8/24/16 me and my friend came in to purchase a Lumee phone case, the ones that light up on the…read moresides. They had been promoting it on their Instagram for $35 and online it goes for a little over $50. They also claimed that the cases were authentic so I was all for getting one at a cheaper price, of course. Anyway, when we came in a gentleman named Juan assisted us and Showed us the case and how they work and all that good stuff. I was happy with what I saw until he told me they were $45 and when I mentioned the Instagram post he insisted that they were never $35 (see attached picture). Juan also reassured me that the cases were authentic and were cheaper then the online price so both me and my friend purchased them anyway. A day later my friend had realized that the cases were in fact NOT authentic and we had been lied to. Honestly, if I wanted a fake light up phone case I could've easily bought one off EBay or Amazon for like $10 so I was definitely aggravated that I spent so much on something that wasn't real even after being told it was. On 8/26/16 we went to the store to return them and that's when things started going south. Juan was there again and I explained to him why we didn't want them. He said he could take the return but that he could not process it himself and for us to leave our name, number and email address and that we should get the return within like three business days. Mind you, this was a Friday so I'm like okay I'll give it till the Wednesday coming up and we should be fine. Well Wednesday came and went and nothing. I emailed the store and got no response. waited a few more days and still nothing in either of our accounts - going on a week now. Finally I sent another email and the manager called me back. The funny thing is he made it seem like I was being dramatic over wanting my money back. He proceeded to tell me "it's only been a few days and that he's not in the business of stealing money." Excuse me, but a return does not take over a week, I'm sorry. Anyway he said he would take care of it that night which was 9/1/16 - I finally received my return on 9/9/16 which was two weeks after I returned the item. Dealing with the unprofessionalism of this place has been nothing but a headache. Honestly, the truth is that all these 5 star reviews are because they offer you a discount if you leave a good review. I would know, they asked me to leave one when I brought them my iPad to fix in the beginning of the year (review which I've since deleted). & even when I had my iPad fixed their was an issue then too.. Long story short I would NOT recommend them :)

I took my iPad here on a Tuesday to get the cracked screen fixed. They told me it would only take…read morea few hours and to come back that afternoon. I totally forgot about my iPad until Friday , which I take full responsibility for, but not even a phone call reminder? Weird. Upon dropping my iPad off, they insisted on having my password so they could "check that the screen works". I was hesitant, but did it anyway. I got an email from Apple 2 days later saying someone had tried to log into my account. King tech repair handled this situation professionally and provided me with their IP address to show that this had nothing to do with anything from their office. Coincidence I guess. Either way, this place is very professional and did a great job fixing the screen on my iPad.

Went in thinking I needed at new charge point and he cleaned it out and was able to fix and did not…read morecharge me at all. If you need repair it is place to go honest guy Thanks

Great shop, He troubleshoots the issue, fixed what another store mess up. They are up front about…read morewhat they are doing and replacing, and price is good. Highly recommend and I'll be back.

I stopped by iFix CP to get my camera lens repaired, and I couldn't be more impressed. The…read moretechnician was friendly, professional, and immediately knew what needed to be done. What really blew me away was the speed--my lens was fixed in less than 10 minutes! The whole process was smooth, no upselling or unnecessary hassle, just straightforward service. The repair quality was excellent, and my camera is working perfectly again. If you're looking for quick, reliable, and efficient tech repair, iFix CP is the place to go. Highly recommend for anyone who values both their time and their gear!

Great service Had my…read moreiPhone 13 Pro Max microphone/lightning port changed/repaired in a timely matter (about an hr); offered to order the oem part (for this repair) but I was more than ok using the aftermarket part for this repair. Informed me that previous repair guy forgot to place certain screws and was nice enough to place new screws without asking . Very good pricing Drove from Passaic county to this location and will do it again if my phone needs another repair (knock on wood).

Roy has helped me several times. He knows his stuff, he's local and fair priced. Usually works fast…read moreas well.

We have visited this store many times. Roy fixed our Samsung…read moreGalaxy s10 within moments. He was professional, polite and personable. This is thepla e to go to get that precious cell phone fixed. He's as smart as they come. Excellent customer service!

A super shout to Sade, who provided over and above top level customer service. Sade was able to…read moretake care of all my issues and made certain all I needed was provided and confirmed,with a professional and friendly attitude rarely encountered today made a tedious chore very easy Thanks again Sade and Verizon Clifton great crew top notch store!

Thank you to Xavier and Lenin for making my transition from At&t to Verizon so simple and easy…read more... it was well worth it! Coming from At&t (i was with them for 28 years) and experiencing what it is like to have things go so smoothly was something i was not expecting. I don't have enough adjectives to explain again how easy it was....I really don't know why i waited so long but perhaps it's because I needed the right people to get me to come over.... thanks again!