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Boost Mobile NYC

3.3 (3 reviews)
InexpensiveMobile Phones
Closed • 10:00 am - 7:00 pm

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15 years ago

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7 years ago

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10 years ago

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T-Mobile Signature Store

T-Mobile Signature Store

(38 reviews)

$

Theater District, Midtown West

I have Tmobile for almost 8 years now & I have insurance with my phone . My screen protector was…read morecracked & I went more than 3 stores ! No one had the dark one, I just went in to check if they actually have one. The guy was extremely helpful & went out of his way to find one for me. I was soo happy . Then I saw the cool NY section they had & wanted to take pictures. One person told me after taking pictures I can scan the QR code & my picture will show on their billboard . It was fun . I did wait for a while just to see it outside but I had other places to go . Thank you guys for always taking good care of your customers!

Walked in to this branch and was quickly greeted by a friendly staff member; I had some questions…read moreabout updating phone plans and staff was more than willing to explain the best plans that's available. While in the store, this location was having an event to honor first responders and fire fighters. Booths at the corner have some arts and crafts, along with some sweet baked goods as well. Back to the purpose of my visit; staff did continue to assist with providing more phone packages, but the phone I was interested in purchasing is currently out-of-stock; floor manager told me I was be contacted once new shipment comes in or they can ship it to the closest location branch to me. Overall, a great experience at this store. Oh, did I mention I was also featured on their Times Square Billboard~So Cool!

Verizon

Verizon

(122 reviews)

$$$

Upper West Side

Verizon is getting on my last nerve this past week. They wanted my daughter to renew her employee…read morediscount. My phone is in her name. In the end it appears the discount amounts to a dollar a month. Meanwhile I run into trouble Yelping this past weekend because I ALMOST ran out of data! I got a text and email. I'm glad I caught it because it's $20 if I go over my two gigs plus my carryover data. I barely had carryover data this past month. I typically don't go over but it's been beautiful weather. My friend is recommending I go with Mint Mobile. He pays a year in advance $36 per month and he has unlimited data. As a customer with Verizon for almost 20 years I need them to cut me some slack! I'm tired!

This place is literally the worst! Terrible customer service. They barely acknowledge you. And if…read moreyou have a business account- good luck getting someone to help you. You'll get the run around that only a "business manager" can help who's not there on weekends and then when you come back during the week like they tell you to- guess what, he's still not available and they tell you to come back next week. Literally worst customer service imaginable. Verizon- get your teams some customer service training! From a loyal Verizon customer for decades- the in-store experience is outrageous. And then they tell you it would be easier for you to do it yourself online. What's the point of having brick and mortar retail locations if you're going to tell customers to go online and do it themselves?!? Insane! Avoid this store. Take your business elsewhere. Would give it 0 stars if that was an option.

Boost Mobile NYC - mobilephones - Updated May 2026

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