I was having some issues with my current Iphone 7 and went to see Daniel over at the Verizon store that is local here to me in Jackson Heights. Usually I deal with the corporate store in the Queens Center Mall, but I wanted to try this place first. He was super friendly, helpful and got me out of there in less than 30 minutes with an upgrade to the Iphone X. This is not a corporate affiliated store, but an Authorized Retailer so things work just a little bit differently here. I am not sure if he was the manager of the store, but he acted like it in a very professional manner and helped me out big time. He also gave me the pre-printed label and packaging to send my old malfunctioning phone back to Verizon which is a huge plus. Its nice to be able to get everything done locally and in one shot. Daniel made the experience of upgrading to my new phone a very pleasurable one and if you are in the neighborhood do not hesitate to head on in and get some professional service. I am sure the other employees here are just as good, but since I was dealing with Daniel I am giving him the shout out. Great job. read more