i was on the phone with at&t with a problem with my voicemail. nothing was fixed, so i stopped in…read morethe at&t store in mustang, ok. cloe (sp) had the problem fixed in about 3 minutes. she was very professional and knowledgeable. thank you for making my day a lot better. respectfully, melanie w.

Worst decade of my life. In 2015 when I enlisted, I got my…read morefirst line and they told me they didnt offer unlimited data, and proceeded to overcharge me for years, then fast forward they never added my discount while in the service, so they took thousands from me and just said "sorry"...not once, but twice they did this. THEN when I had enough and tried to cancel, they proceeded to fail in terminating my services 4 months in a row while charging me late fees, and didnt find out until 2 months after (effecting my credit). Then spend 3 hours on the phone negotiating a way to stay last month, just for them to tell me no, and charged me an additional month with late fees. Thanks for the credit hit and customer service right before we try and buy a home. Never, I mean never work with atat. You think canceling a planet fitness membership is bad, I introduce ATAT.

Had a very positive experience today at the Mustang, OK Verizon Store. Brent Faith provided awesome…read morecustomer service. He was very knowledgeable about account upgrades and product information. Well done Sir.

Had a great experience. Morgan was extremely kind and helpful. Good customer service goes a long…read moreway when you're dealing with stressful phone issues. Got all of my issues solved and left as a happy customer

krish was very helpful even helped me when I was $5 short very nice customer service no problema…read morewhat's so ever cool dude very friendly and got me in out as quick as possible

If I could zero stars I would. I am not one to leave reviews very often but that's how bad it was…read more First off, the one girl working in there has no form of customer service whatsoever and on top of that she had no idea what she was doing. We were trying to buy a new iPhone as ours stopped working. We were trying to set up a payment plan and the phone we were looking to get was $650. Well she continues to mumble to us that we are going to be paying $110 for 11 months. Doesn't add up to me so I asked her if she could explain what the extra $600 was we were going to be paying every month and she just sat there and said she didn't know. She took a picture of the screen and showed us and so we were asking what each item was and she kept saying "I don't know go somewhere else then." Then continued to take the sim card out of the phone and putting stuff up on the wall. There was no one else in there so it's not like we were holding up a line but she literally told us to just go somewhere else. Seriously? So we had to drive to another Metro and they actually explained to us what we would be paying for and our different options. Absolutely terrible and felt very disrespected by someone that had no right to act any type of way towards us because we were being patient and respectful the entire 2 hours we were in there. Go somewhere else.

I highly recommend this place for any cellphone repairs you may have. Not only was he fast and…read moreefficient Matthew also gave awesome customer service and went above and beyond to make sure that I was satisfied with his work. Also prices there are much better than the other phone repair places in Moore, and is just all around a more comfortable experience than the other retailers in the area. I will definitely be using this place again if the need arises. Thank you so much again!

I had a problem with my iPhone 14 and he immediately resolved my problem and got me quite a nice…read moredeal plus accommodations overall Matthew a.k.a. the best worker at In-N-Out phone repair gave me quite a oustanding performance of what costumer service is all about.

Called for a battery replacement for an older phone. He had one in stock and said to bring it in…read more He checked the phone and my charger and cable before agreeing it was probably the battery. He said it would take about an hour. We went for coffee and some shopping and came back in about an hour and it was completed. He did not tell us that there was something else needed replaced or sell us anything else. I believe that he is honest and reliable. I highly recommend him.

Two things happened this morning. One, my phone stopped charging. And two, I felt like taking a…read moredrive. I checked on line to find someone who fixes cell phones near by, but not too near by. Nich Jacob's shop in Newcastle sounded perfect. To put it succinctly, Nich knew what the problem was, fixed it quickly, didn't charge near as much as I expected and he let me watch. Also, he had a client when I got there whom he fixed up and then he took me immediately. Now, I'm back home in Norman and my little Samsung is sitting on its charger and it's up to 80% already. I learned a couple of things while I was watching him work. One, I'll never take the back off a smart phone and try to fix it, they're way too complicated! And two, since he can do this to every kind of phone, Newcastle has a phone genius in their town.

Walked in to return equipment. Approach employee, she asks me if I have signed in to get a place in…read moreline. She Points to a kiosk. I let her know I just need to hand this to her & get a receipt. I'm making sure we are on the same page that all I need to do is hand this to them so I'm not charged for their equipment that I'm no longer using. She referred me back to the sign in & then she goes to help the next family in line and they are SETTING UP NEW SERVICE. And there were 2 more ahead of me. Not the employees fault, if this is Cox protocol, she is just doing her job. I walk to another desk , where 2 more employees were talking, I was about to set the router on the desk & snap a photo, and one of those gentlemen took the router & scanned it. Cox, if you are going to make it so inconvenient to return your equipment, you need to have a home pickup service where you deploy a truck to do so. That is lunacy to expect someone to sign in over equipment return- and wait for other customers to complete things that take awhile. While I sit there & wait for who knows how long to just hand you something.

I've been in here twice and each time they just lie about how easy everything will be and then it…read morenever ever ends up connecting and installing correctly. All internet companies are trash at this point.. Just gotta pick which trash is best