I was sold an Apple pen that did not work. They bought it back for 30 and made me pay the…read moredifference because I missed the 30 day window. I literally bought two different adapters and tried to figure it out. Life happens, and things get put on the back burner. I understand policy, but when sold an item that never worked I think you should make exceptions. The workers are all still very pleasant and I can't complain about their service. They are unable to test the pens on site due to not having any adapters at all.

Collin took excellent care of me today! My phone fixed in a timely manner, and I felt he went…read moreabove and beyond to provide excellent customer service! I will be choosing this location again in the future because of his awesomeness!!!

Went to this store 9/12 to upgrade my work cellphone. After 3weeks I receive a bill in my home…read moreaddress about a cell line and phone I didn't open/purchase. Called verizon and they did confirm a personal account was opened 09/14 under my information. How did this fraud and identity theft happened? It could be many things, but the coincidence of visiting this store 09/12 and then 2days after 09/14 a fraudulent account was made is just fishy.

Just to be clear for anyone who doesn't live near a Verizon store, they cannot provide their own…read morecustomers, with a simple yes or no if they have any stock of iPhones. Not a simple yes or no. Well F YOU Verizon and your rules. I've needed a reason to change cell carriers anyway.

Warning do not do business with this establishment. They are scammers and fraudsters and mostly…read morejust con artist and whatever you do absolutely do not finance anything through this company they will rip you off. They are absolutely predatory. I paid off my financing for a new computer and request cancellation of the account and they kept it open for three months and kept ramming charges on it. Anyone you called to talk to can't seem to do anything about it. Honestly, they need to be investigated because I'm quite sure I'm not the only one they ripped off. I'm thinking class action lawsuit so do yourself a favor Steer clear at this place.

I buy a fridge six months later don't work I have total support we be fighting back and for to get…read moreexchange or money back and they don't want to give me my money back and they keep canceling my appointment don't buy big electronics is a nightmar.

Sign says it's open and there is another sign on the door that says "Be Right Back". I have been…read moresiting here for the past 30 min and I have a screaming tired kid in the back kid in the back seat.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Oklahoma City store today.

If I could zero stars I would. I am not one to leave reviews very often but that's how bad it was…read more First off, the one girl working in there has no form of customer service whatsoever and on top of that she had no idea what she was doing. We were trying to buy a new iPhone as ours stopped working. We were trying to set up a payment plan and the phone we were looking to get was $650. Well she continues to mumble to us that we are going to be paying $110 for 11 months. Doesn't add up to me so I asked her if she could explain what the extra $600 was we were going to be paying every month and she just sat there and said she didn't know. She took a picture of the screen and showed us and so we were asking what each item was and she kept saying "I don't know go somewhere else then." Then continued to take the sim card out of the phone and putting stuff up on the wall. There was no one else in there so it's not like we were holding up a line but she literally told us to just go somewhere else. Seriously? So we had to drive to another Metro and they actually explained to us what we would be paying for and our different options. Absolutely terrible and felt very disrespected by someone that had no right to act any type of way towards us because we were being patient and respectful the entire 2 hours we were in there. Go somewhere else.

From the owner: Switch today & enjoy America's largest 5G network.read more

Great wireless store selling all manner of mobile devices, accessory, wireless phones and related…read moreproducts. Bargain prices as well - recommended!

Honestly didn't know what to think about this place with the amount of reviews but my mom needed a…read morenew phone and we didn't want to pay retail prices so we took a shot and headed to twister wireless to see what they had. We were helped immediately and got a good deal on an iPhone 12 with screen protector and case all under $480. If you're willing to drive out of your way and look past the huge pot holes in the parking lot it's not a bad place to buy a used iPhone with a 3 day warranty. Not bad.

The owner was the person that helped me. He was so dang personable and helpful. I was also…read moreimpressed with both their pricing and selection.

I called looking for the hard-to-find iPhone SE2 that would be within a specific price range. They…read moredidn't have any, but started looking for me. Within a week, they'd found a phone in perfect condition at exactly the price point I needed. They were great to work with and I would certainly check with them next time I'm needing to replace a phone in my family. They also have a location in Yukon and on-site service.

I went Yesterday for a transfer and it was the worst experience I had the younger girl was training…read moreand older lady so I know she was the manager honest 0 start would be a service to let customers know they add unnecessary fees and don't know what they are doing sitting there and arguing w the customer is crazy to me since I also work in customer service. Never coming back It took them more the an hr to do a transfer that didn't even go thorough I went to another location and they had it done in 5 mins If you want ghetto this store is where you wanna be @ THEY SHOULD FIRE THE EMPLOYEES & START FRESH

If I could rate this place a 0 stars I would! DO NOT COME HERE. I came in looking for the 4G…read morehotspot which is free if you have a acct all you pay is the taxas and first month(I'm a former employee of Metro) the little girl there tried adding things to my account I did not give her permission too. She tried to make me pay ALMOST $100 for a device that is free. I told her I worked at a Metro and the price was wayyyy off. I told her I did not want any added features of extra things just the $50 monthly bill and taxas. She kept insisting that her computer wouldn't let her not add insurance. She tried to make me look dumb just so her commission could be a few $ up. She even showed me her computer where she claimed it wouldn't allow her to not add insurance, there was clearly an option of declining insurance which I told her I said it says right there declined and she continued to act dumb. The other her girl that was there with her even said " just add the $2 insurance " and I said no I don't want insurance. They kept insisting until i asked if I needed to go somewhere else due to them not understanding what I wanted because they were trying to get $40 extra bucks out of me. The girl ended up bothered and was pretty rude to me because wasn't going to pay her $100 for a free device. My total ended up being only $56 dollars after all that arguing with her about her not adding extra stuff to my account. I don't even know what she was adding to my bill for it to be $96 and the drop down to $56 after all the arguing I did. DEFINITELY DONNOT RECOMMEND THEY ARE SCAMMERS. They don't know what they're doing at all. I recommend going to 74th and penn the only reason I didn't go was because they didn't have a hotspot at any old thete locations

Biggest scammer ever! I signed up for tv and internet. I decided it was too expensive and tried to…read morecancel before the installation. They had already withdrawn $108 from my bank account and will not refund it! Congratulations to direct tv for a successful rip off of a senior not-quite-customer

I have been a loyal customer for over 10 years. I just found out my local stations are being…read morediscontinued because direct tv wants to charge me for free channels and the local stations dont want us charged for free stations. Thats BAD business. I am hurt that I have been loyal, and now direct tv chooses not to be loyal to me as a customer. I will be cancelling my account. Happy Freakin New Year. Thanks direct tv.